Reviews
Auto Butler first service
Very professional and shuttled me to work and back. Friendlyand efficient! My Ridgeline looked amazing! Shuttle driver was friendly and got me to work on time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchasing a used truck
I went in to take a look at the Honda Ridgeline and did not intend to purchase, new or used, until late August. We noted a very clean Toyota Tacoma in their used lot and upon being greeted by Jason, we took it out for a test drive. There were a couple of minor issues with the truck that were quickly remedied the next day by the sales manager, Tom, and we came in and completed the deal with a second sales person, Zach as Jason was off that day. The process was easy and the paperwork minimal. The finance/paperwork guy, Manny, was also very easy to deal with. The whole process went well, and my wife and I did not feel pushed. The price was fair and the extended power train warranty is icing on the cake. Thanks for a very positive experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
I have taken my Hondas to Folsom Lake for service since purchasing them. I always deal with Lynn Yetner who takes the time to listen. He is professional, courteous and never pushes for up-sells. I wouldn't think of going anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing people! Do kind!
Folsom Lake Honda is the best! Wouldn’t go anywhere else! Everyone was so nice and helped me pick the right car! Thank you so much everyone!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
excellent service
very good customer service have a good time on purchasing the vehicle, sales person was nice fully explain everything about the vehicle I purchased excellent service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Although it was just an oil change, the service people were friendly and very efficient. There was no long wait also did anoverall safety check
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service experience.
Short wait time. Tech updates you on possible problems , and recommended course of action as well as options available for you vehicle. Very Good thing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Smog Check
John in service had my accord smogged and washed in an hour. Love Folsom Lake Honda & the Palombi Ownership Team. They are hands on and that makes a big difference.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
B1 service
Great and honest service!! Brook clearly explained all the service that would be done and if it was not done she gave an explanation and did not charge for it. She was really friendly and honest, I would definitely take my car back to Folsom Lake Honda to get serviced because of the great customer service I received from Brook. I have been there several times but this time the service was above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Forever Folsom lake Honda customer
I’ve purchased 4 vehicles from Folsom lake Honda and also had all 4 vehicles serviced here as well. Every visit my experience has been amazing. Everyone I’ve dealt with has been extremely friendly and helpful. I couldn’t imagine going anywhere else to purchase a car. This place is great, honestly if your looking for a car you need to go see them you won’t be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
