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Ken Pollock Nissan

(385 reviews)
Visit Ken Pollock Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 854-1208 (888) 854-1208
Used (888) 881-8359 (888) 881-8359
Service (888) 882-3169 (888) 882-3169

Reviews

(385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Pollock Nissan from DealerRater.

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Happy to be a Ken Pollock Nissan customer

I thought the experience was almost as good as when I brought my Nissan Altima at Ken Pollock but it wasn't, IT WAS BETTER than the first. I think Mitch the sales manager is great and I got a generously fair amount on my trade in. I was treated like I was family, although it's been 5yrs since I brought the Altima(2008) which I brought in 2010 from Ken Pollock Nissan. I would recommend this dealership to anyone that wants a straight up deal without all of the bull. Thanks Mitch and Jeff for helping get my 2015 Pathfinder. The family and I are loving it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You are so welcome! You're always a member of our family no matter how long it's been. Thank you for a great review and all the best in your new Pathfinder!

Great custumer service, from start to finish.

Commercial sales, Stewart, did a great job! From the start of the vehicle search process to the personal delivery of the vehicle, Stewart went above and beyond. I felt like I was the only customer he had, Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We're glad Stewart is part of our team too. Wishing you the best in your new Nissan Commercial Van!

courteous salesman, great experience

thank you for time and great service, love my Nissan rogue thank you Sylvia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Sylvia! Enjoy your new Rogue!

Helpful and courteous staff

The Ken Pollock staff made the process of buying a car a pleasant experience. You should try it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review Mark!

clean and neet

After i bought the 2010 cube and washed it i found a bunch of scrahes on the car. I looked the car over 2 differnent days and did not see them then.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Service, Friendliest Staff

My daughter purchased a Rogue 1 1/2 yrs ago (previously owned Hondas) . With each service, we are more impressed with their friendliness, attention to detail and keeping their promises with completing the service. Great staff and facilities!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Jack!

AWESOME Service!

We dealt with John Melnick and he was fantastic. He stayed after closing to help us on two separate occasions and really went above and beyond to help us buy the SUV we'd been searching for for months. The facilities are sparkling clean and the waiting area was super comfortable. We'll definitely be referring friends to Ken Pollock Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Nicole! See you again soon.

Best Dealer

Nissan Ken Pollock was a great place to go. Everyone was very nice and extremely helpful. If you want go to a place without pressure and just great advice and knowledge this is the place to go! Facility is top of the line from sales to service. Looking for a great car buying experience I recommend going here. I hope your outcome will be as great as mine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Adam! All the best in your new Nissan!

dan from Wilkes-Barre

I recently purchased a Certified Pre-Owned Altima from the Ken Pollock Dealership and am very satisfied and confident with my acquisition. It was either my lucky day or the dealership is very anxious to sell cars because I got the exact car and deal that I was looking for. The salesman, Jeff Smith, was very cordial, polite, and easy to work with to seal the deal. I would not hesitate recommending the Ken Pollock Dealership to others because of my experience and look forward to receiving the same consideration from the service department in the future. Kudos to Nissan for making such a great product as the Altima for the price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Great to hear! Thank you for choosing Ken Pollock Nissan!

Great Purchase

This is our first purchase of a Nissan (on recommendation from our son who just bought his 2nd Nissan), and first purchase from Pollock Nissan. Very pleased on all aspects of purchase- sales people, financing, general friendliness of service staff. Look forward to a long association with all of the staff here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Dan! Welcome to the Ken Pollock Family!