Reviews
Happy to be a Ken Pollock Nissan customer
I thought the experience was almost as good as when I brought my Nissan Altima at Ken Pollock but it wasn't, IT WAS BETTER than the first. I think Mitch the sales manager is great and I got a generously fair amount on my trade in. I was treated like I was family, although it's been 5yrs since I brought the Altima(2008) which I brought in 2010 from Ken Pollock Nissan. I would recommend this dealership to anyone that wants a straight up deal without all of the bull. Thanks Mitch and Jeff for helping get my 2015 Pathfinder. The family and I are loving it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You are so welcome! You're always a member of our family no matter how long it's been. Thank you for a great review and all the best in your new Pathfinder!
Great custumer service, from start to finish.
Commercial sales, Stewart, did a great job! From the start of the vehicle search process to the personal delivery of the vehicle, Stewart went above and beyond. I felt like I was the only customer he had, Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We're glad Stewart is part of our team too. Wishing you the best in your new Nissan Commercial Van!
courteous salesman, great experience
thank you for time and great service, love my Nissan rogue thank you Sylvia
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Sylvia! Enjoy your new Rogue!
Helpful and courteous staff
The Ken Pollock staff made the process of buying a car a pleasant experience. You should try it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review Mark!
clean and neet
After i bought the 2010 cube and washed it i found a bunch of scrahes on the car. I looked the car over 2 differnent days and did not see them then.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional Service, Friendliest Staff
My daughter purchased a Rogue 1 1/2 yrs ago (previously owned Hondas) . With each service, we are more impressed with their friendliness, attention to detail and keeping their promises with completing the service. Great staff and facilities!!!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Jack!
AWESOME Service!
We dealt with John Melnick and he was fantastic. He stayed after closing to help us on two separate occasions and really went above and beyond to help us buy the SUV we'd been searching for for months. The facilities are sparkling clean and the waiting area was super comfortable. We'll definitely be referring friends to Ken Pollock Nissan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Nicole! See you again soon.
Best Dealer
Nissan Ken Pollock was a great place to go. Everyone was very nice and extremely helpful. If you want go to a place without pressure and just great advice and knowledge this is the place to go! Facility is top of the line from sales to service. Looking for a great car buying experience I recommend going here. I hope your outcome will be as great as mine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Adam! All the best in your new Nissan!
dan from Wilkes-Barre
I recently purchased a Certified Pre-Owned Altima from the Ken Pollock Dealership and am very satisfied and confident with my acquisition. It was either my lucky day or the dealership is very anxious to sell cars because I got the exact car and deal that I was looking for. The salesman, Jeff Smith, was very cordial, polite, and easy to work with to seal the deal. I would not hesitate recommending the Ken Pollock Dealership to others because of my experience and look forward to receiving the same consideration from the service department in the future. Kudos to Nissan for making such a great product as the Altima for the price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great to hear! Thank you for choosing Ken Pollock Nissan!
Great Purchase
This is our first purchase of a Nissan (on recommendation from our son who just bought his 2nd Nissan), and first purchase from Pollock Nissan. Very pleased on all aspects of purchase- sales people, financing, general friendliness of service staff. Look forward to a long association with all of the staff here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Dan! Welcome to the Ken Pollock Family!
