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Ken Pollock Nissan

(374 reviews)
Visit Ken Pollock Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 854-1208 (888) 854-1208
Used (888) 881-8359 (888) 881-8359
Service (888) 882-3169 (888) 882-3169

Inventory

See all 189 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2014.
Ken Pollock Nissan is located in Wilkes-Barre PA and also serves the city of Scranton and surrounding areas located just 20 miles Northeast of Wilkes-Barre. We welcome you to come by and visit our dealership to see our complete selection of new Nissan cars trucks SUVs and mini vans. Ken Pollock Nissan is the leading Nissan dealer in Wilkes-Barre PA where we take pride in how we treat each customer. We give you quality service and a comfortable car buying experience. The entire team at Ken Pollock Nissan enjoys the challenge of not only meeting but exceeding our customer standards.
The #1 Volume leader in NEPA

Service center

Phone number (888) 882-3169

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

(374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Pollock Nissan from DealerRater.

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It was a pleasure working with ken pollock!

It was a pleasure working with ken pollock! Very easy to work with and very helpful!!

It was a pleasure working with ken pollock!

It was a pleasure working with ken pollock! Very easy to work with and very helpful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear that your experience with Ken Pollock Nissan was easy and helpful. It was our pleasure to work with you, and we appreciate you taking the time to share your feedback!

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I was interested in the Nissan Frontier.

I was interested in the Nissan Frontier..personal at Ken Pollock worked up a price to meet my budget. I was still on the fence about purchasing the vehicle. I texted Jason Tapia (it was his day off) a few days later to see if offer was still good. He said it was for another couple of days. I let him know that I was going to purchase the Frontier. He kept his word and the offer was still good when I came back in.

I was interested in the Nissan Frontier.

I was interested in the Nissan Frontier..personal at Ken Pollock worked up a price to meet my budget. I was still on the fence about purchasing the vehicle. I texted Jason Tapia (it was his day off) a few days later to see if offer was still good. He said it was for another couple of days. I let him know that I was going to purchase the Frontier. He kept his word and the offer was still good when I came back in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Scott, for the 5-star review! We’re so glad Jason was able to work with you to find the right Frontier within your budget. We truly appreciate your trust in us and hope you enjoy every mile in your new Nissan Frontier! —Ken Pollock Nissan Team

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My salesman.

My salesman..Jason Tapia…was superb !!!!! Very friendly…informative…and made me feel very comfortable and relaxed with looking at vehicles. I have told all of my friends about my fabulous experience here !!!!!

My salesman.

My salesman..Jason Tapia…was superb !!!!! Very friendly…informative…and made me feel very comfortable and relaxed with looking at vehicles. I have told all of my friends about my fabulous experience here !!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jill, Thank you for sharing such a glowing review! We’re so happy to hear Jason made you feel comfortable and confident throughout your car-buying experience. Your kind words and referrals mean the world to us! Enjoy your new vehicle, and we can’t wait to welcome you back in the future. —The Ken Pollock Nissan Team

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Excellent, from start to finish.

Excellent, from start to finish. This dealership, I would recommend to anyone and get a five star rating from me. Very professional, caring, just great people to deal with. Thank you, Dan my salesman for everything you did.

Excellent, from start to finish.

Excellent, from start to finish. This dealership, I would recommend to anyone and get a five star rating from me. Very professional, caring, just great people to deal with. Thank you, Dan my salesman for everything you did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much, Ronald! We’re thrilled to hear your experience was excellent from start to finish. Dan and the entire team truly appreciate your kind words and recommendation. It means a lot to us that you took the time to share—we’re always here when you need us!

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Dan Patton is honest, no nonsense and very accessible

Dan Patton is honest, no nonsense and very accessible even after the sale. I have purchased 5 cars from Dan. He and the entire staff have been outstanding to work with.

Dan Patton is honest, no nonsense and very accessible

Dan Patton is honest, no nonsense and very accessible even after the sale. I have purchased 5 cars from Dan. He and the entire staff have been outstanding to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Miken! We truly appreciate your continued loyalty and kind words. Dan and the team always strive to provide a straightforward, supportive experience—before and after the sale. We look forward to helping you with car number six when the time comes!

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Best car buying experience that I have ever had!

Best car buying experience that I have ever had! From the initial meeting to driving of the lot, Shawn made sure that I was treated like a part of the Ken Pollock family for years. Not your normal car buying experience with hard core sales pressure; we had a conversation about my needs , wants and budget. Shawn worked to find the car and stayed within my budget. I am extremely happy and will encourage others to shop at Ken Pollocks Dealership

Best car buying experience that I have ever had!

Best car buying experience that I have ever had! From the initial meeting to driving of the lot, Shawn made sure that I was treated like a part of the Ken Pollock family for years. Not your normal car buying experience with hard core sales pressure; we had a conversation about my needs , wants and budget. Shawn worked to find the car and stayed within my budget. I am extremely happy and will encourage others to shop at Ken Pollocks Dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Shawn provided such a positive and personalized experience for you. At Ken Pollock, we strive to make every guest feel like family, and it's wonderful to know that came through. We truly appreciate your recommendation and look forward to seeing you again in the future. Enjoy your new vehicle!

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From start to finish, Gavin whom was my salesperson was

From start to finish, Gavin whom was my salesperson was very easy to work with, no pressure and moreso called with followup in regards to any concerns,very professional!

From start to finish, Gavin whom was my salesperson was

From start to finish, Gavin whom was my salesperson was very easy to work with, no pressure and moreso called with followup in regards to any concerns,very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for this wonderful feedback about your purchase experience with Gavin! We are so happy to hear you found it easy, no pressure and that he followed up afterward. We're always happy to help with any questions, so don't hesitate to reach out if you need anything. Enjoy and we look forward to providing you with many more great experiences!

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Excellent buy experience, Gavin was extremely impressed,

Excellent buy experience, Gavin was extremely impressed, no pressure ,great explanation of the features , easy. Thanks

Excellent buy experience, Gavin was extremely impressed,

Excellent buy experience, Gavin was extremely impressed, no pressure ,great explanation of the features , easy. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Oscar, thank you for your kind words and this wonderful review about your buying experience with Gavin and Ken Pollock Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day!

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Purchased new vehicle.

Purchased new vehicle. The is my 2nd Rogue from amen Pollack. Salesman Phil Pizano made this sale go so smoothly from start to finish. Would highly recommend both he and Ken Pollack Nissan.

Purchased new vehicle.

Purchased new vehicle. The is my 2nd Rogue from amen Pollack. Salesman Phil Pizano made this sale go so smoothly from start to finish. Would highly recommend both he and Ken Pollack Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for this wonderful review! Thank you for continuing to choose Ken Pollock Nissan for your vehicles and for the recommendation! We're here if you need anything. Enjoy your new Rogue!

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Polite,informative, knowledgeable Great

Polite,informative, knowledgeable Great inventory, fair Efficient and made the process easy. Highly recommend to others

Polite,informative, knowledgeable Great

Polite,informative, knowledgeable Great inventory, fair Efficient and made the process easy. Highly recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful review of our team and dealership. We are happy to hear the process was easy and we appreciate the recommendation. If you need anything, we're always happy to help. Have a great day!

Consumer response

Great people to work with.

Consumer response

Great people to work with...fair and honest.

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