MemberCar

Purchased an older used vehicle remotely from MemberCar. Anthony Paz the sales manager was friendly, approachable and handled all of my information requests about the vehicle in a timely manner. Mr Paz was even willing to put the vehicle on a lift for me and record video of the chassis. MemberCar was willing to deal on the asking price when some vehicle issues were disclosed before the sale. When the vehicle arrived and I saw it in person for the first time there were some additional surprises found. I recondition older cars so this will just be another project. Not fully meeting expectations on condition can be the nature of buying older used cars remotely. Not everything about a vehicle can be communicated through pictures and videos and there can be more risk vs cost paid than anticipated. Overall I would consider a MemberCar vehicle again because of the way the staff works to assist a remote buyer. They handled the transaction quickly and professionally and kept me informed through all stages of the buying and shipping process. They also have shop capabilities on site which is helpful.

I contacted the dealership and never received a response so I cannot truly give a review other than no one from the dealership ever responded

Hands down, the best dealership in the United States! From the moment I walked through the doors, I knew I was in a place that truly values its customers. The level of professionalism, warmth, and genuine care displayed by the staff is unmatched. This isn't just a dealership, it's an experience. What sets this team apart is its extraordinary customer service. Every interaction feels personal, as if you're reconnecting with old friends rather than meeting someone for the first time. Several team members made me feel like they'd known me for years, remembering small details and going out of their way to ensure I felt comfortable and valued. The staff is not only knowledgeable and efficient, but also incredibly kind and approachable. Whether you're buying your first car or returning for service, they treat you with the same level of respect and enthusiasm. It's clear that this team is passionate about what they do—and it shows in every handshake, every smile, and every follow-up call. To say they have an excellent team would be an understatement. They’ve built a culture of excellence that radiates through every department. If you're looking for a dealership that combines top-tier service, heartfelt hospitality, and a commitment to excellence, look no further. This is the gold standard.

My salesperson was always available to answer questions and provide me with accurate information about my vehicle of interest

Buyer beware. Go to a real dealership. Bought a car with undisclosed issues. Difficult location for a true test drive, which would have revealed the problem, due to high traffic and being an unfamiliar area out of state. Others drove this car so I'm sure they were made aware of the issue. They make claims on their website that sound good but are just words. I regret purchasing from them and cannot recommend you do either.

Bought my first car from this dealership. The staff was very welcoming and helped me through all the steps when it comes to buying a car. You see that they really care for their customers and want to make sure they get the best deals. Joel was very helpful and made sure this big purchase went amazing for me. 10 out of 10

They were so on top of getting things ready. I was in and out in record time instead of sitting around the dealership all day. I highly recommend them and they have a diverse collection of great cars.

We worked with Anthony and the owner in purchasing our vehicle. They were very nice to work with and gave us a fair deal and included fixing some minor problems before we would take possession of the car. Would recommend this place and its workers.

I had a great experience with purchasing my first car in the USA I had a great experience with purchasing my first car in the USA. Rob Moreno was helpful in allowing me to inspect and drive the car. He corresponded with me and was cordial and honest throughout the purchasing process. The car was exactly as described and in great condition.

Membercar has consistently Delivered High quality used SUVs. In cash abd exceptionally fast with financing. They use local banks, and long term employees. it's a secret car company in Rockville that mechanics know.