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Crest Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)
Visit Crest Auto Group
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday Closed
Sunday Closed
(816) 791-7633 (816) 791-7633

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service, Super knowledgeable.

I have bought several cars from crest auto group. Pete, the owner always goes out of his way to help anyway he can and he knows his stuff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Pete and Chris were great to deal with. I purchased a BMW from Crest - both were very knowledgable of the car's features, I got a great deal, and it was the fastest I've ever completed paperwork on a purchase. I will definitely work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience, and customer service!

Bought a 2015 Corvette Stingray at Crest! The car was a hard to find car, with great equipment, and a fantastic and accurate description. Process was fast and easy, and they made a customer for life out of me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing buying experience !

Such a good company to work with. Was the easiest car transaction I have ever had!!! I would highly recommend buying a car from crest auto group!! The owner of the company is extremely knowledgeable of all aspects of the car industry!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Insulted

Contacted Pete Chandler about a vehicle and he was extremely rude after just asking one question about price flexibility. Will not ever do business with this establishment or will never refer anyone to even check out their inventory.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Too Tall

A very positive car buying experience. Pete and Chris know what they're doing. It was great dealing with people who know what they're doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This guy knows his stuff!!

Very easy to deal with!! Will do business again! Thanks again Pete!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Maserati Granturismo

Definitely a 5 star dealer to purchase from. The only draw back and I do mean ONLY draw back is that there are only two people who actually sell the cars so you might have to wait an extra day or two to view it. Other than that it is seamless and well worth he 1-2 day wait. I contacted the Pete who is the owner about the car and viewed it a few days later. Within a week I was in the buying process and out the door the next week. This was mainly due to my bank being an out of state bank and nothing to do with the dealer. The quality of cars they have at Crest is incredible and the prices seem to all be very fair and competitive. I had a small issue with a battery but that was all taken care of by Crest and not out of my own pocket. Overall if you're looking to buy a car these guys are the way to go! no pressure no bull and fair prices, what more could you want?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Range Rover Super Sport

Great to deal with especially if you want to stay away from the Big Name - High Pressure Dealerships! If you are honest with Crest Auto they will be honest with you. Has good cars at a good value. Pete is a good guy...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never returned my call or two emails

I called twice, left my phone number twice, but never got a callback. I wrote 2 emails, same response...nothing. I was looking to buy an SUV, but probably glad I didn't buy from them...who knows since they never bothered to reply....very strange...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Replied to both emails immediately.... have a deposit on the ML. Don't know what else we could have done.