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Volunteer Auto Group

(229 reviews)

Reviews

(229 reviews)

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Go see Donnie at Volunteer Auto

Donnie at Volunteer Auto was an amazing help in getting me my new jeep cherokee. He did everything he could to make sure I went home with my new SUV. I definitely recommend him to you if you are wanting to trade in your car or just need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rob lane is the best Car Salesman around he got me

Rob lane is the best Car Salesman around he got me approved! Go see him so he can get you into a Car !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This place is garbage.

This place is garbage. Sold my 20 year old daughter and her bf with no license a car. 5 months later the engine seized up and no longer works. Financed with a 29% interest rate. This is just summing the experience up. They also didn’t even let her pick the car. Granted she did this without my knowledge but taking advantage of kids like this? Pathetic. GARBAGE PLACE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Misleading and false advertisement

I tried getting a truck from volunteer and wasn't able to. What my issue with them is that it says in there ad if you don't get approved you get five hundred dollars. Well I didn't drive off with a truck that's not approved yet they calmed I was. Didn't get truck or five hundred dollars. They are misleading and liers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The salesman was great, listened to my needs.

The salesman was great, listened to my needs. I recommend him finding a more honorable car lot to work for. He is too good for them and they don’t deserve him. Now for the car lot themselves, I do not recommend. My suv broke down within 7 days. Had to pay $130 to get it towed to the closest shop, then when they were informed Monday morning that it was in the shop, they agreed to cover the cost to fix it. Then claimed that they didn’t give the shop permission to fix it, that they would rather tow it 1.5hrs away to fix themselves…. Somehow it’s my fault the shop fixed it after they told them they would cover it? And now will only cover $700 of the $1300 needed to get it out of the shop. They did not stand true to their word and completely lied to my face when they said they take care of their customers. They lied to me when they said they would cover the cost to fix it. I have the messages to prove it. And to top it all off, the “e price” is just $1,000 off, but they acted like it was a “military” discount. No need to lie about a discount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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crooked xxx dealer

These are crooked as they come they even put a xxxxxxxx review in my name they took my trade in and the down payment them had my co sign come sign different paperwork do not buy car from thers guys period so the bank is making them buy back the loan because it was a straw deal now they think their not gonna give me my money back Do not deal with these guys

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If you are looking for a vehicle Volunteer Auto Go

Go visit Donny Lockett at the volunteer auto group in Marysville, Tennessee. He is awesome he made sure I was able to get a vehicle that I love. I got a 2021 Jeep Compass while on vacation and I am in love with it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Go see Gary Dunlap he was great he got me a deal on my

Go see Gary Dunlap he was great he got me a deal on my new truck he treated me like he knew me all his life he was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Experience from Vol Auto

Just got a 2017 Hyundai Santa Fe from Tavish Rio yesterday. I thought it almost impossible to get a car for a bit. But Tavish on the East Lamar lot got it done. Thanks again. I'm loving it :) I would recommend volunteer auto to anyone. Thanks again !! Couldn't ask for better customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good I like the dealer ship they was friendly

Well I just got my suv ford and I love it so far heavnt had no problem out of it just love it and mord

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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