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DARCARS Toyota Baltimore

(201 reviews)
Visit DARCARS Toyota Baltimore
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
New (410) 753-4702 (410) 753-4702
Used (410) 487-0585 (410) 487-0585
Service (410) 696-4865 (410) 696-4865

Inventory

See all 131 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2022.
At DARCARS Automotive Group our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience and the enjoyment it brings that will determine whether we have reached our goals. With that in mind we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.
See What It's Like to Love Car Buying!!

Service center

Phone number (410) 696-4865

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Illegally ran my credit without my knowledge when I was

Illegally ran my credit without my knowledge when I was looking at a used vehicle. Will be reporting them.

Illegally ran my credit without my knowledge when I was

Illegally ran my credit without my knowledge when I was looking at a used vehicle. Will be reporting them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Ken, I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Ynoel, and Sherlene are all in today and would love to assist. Thank you!

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Deceitful dealership.

Deceitful dealership. Dealerships in general are bad but this Darcars are liars and the salesman was horrible and all to take all your money and lie. Don’t step foot in this place they are so dishonest

Deceitful dealership.

Deceitful dealership. Dealerships in general are bad but this Darcars are liars and the salesman was horrible and all to take all your money and lie. Don’t step foot in this place they are so dishonest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Ynoel, and Sherlene are all in today and would love to assist. Thank you!

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This place is not recommended for buying.

This place is not recommended for buying. Everyone is dishonest, starting with the sellers and ending with the manager, Lew. I bought a Tundra and they altered the price.

This place is not recommended for buying.

This place is not recommended for buying. Everyone is dishonest, starting with the sellers and ending with the manager, Lew. I bought a Tundra and they altered the price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name, would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Sherlene, and Ynoel are all in today and would love to assist. Thank you! 

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Worst dealer.

Worst dealer.Dont take your car service because they messed up my car which l I have a service plan with Toyota.I am gonna sue them l will never take my car for oil change again because they dont know how.After l took my car here my truck started excessive oil leak when l took my car for inspection another inspection station they told me there was no oil in my car take the car back who changed the oil.Which l took this dealers service.But they said it was Oil sensor and they charged me 100 dollar.Then l took my car my mechanic which l never had problems with him he said because they didn’t put sealing thing in filter that’s why oil was leaking problem wasn’t the Oil sensor.Please if you care about your time,your car and your money do not take your car here. Even though l have service plan l am not gonna ever take my car here for service.I am gonna call mechanic enforcement on them.They can deal with them

Worst dealer.

Worst dealer.Dont take your car service because they messed up my car which l I have a service plan with Toyota.I am gonna sue them l will never take my car for oil change again because they dont know how.After l took my car here my truck started excessive oil leak when l took my car for inspection another inspection station they told me there was no oil in my car take the car back who changed the oil.Which l took this dealers service.But they said it was Oil sensor and they charged me 100 dollar.Then l took my car my mechanic which l never had problems with him he said because they didn’t put sealing thing in filter that’s why oil was leaking problem wasn’t the Oil sensor.Please if you care about your time,your car and your money do not take your car here. Even though l have service plan l am not gonna ever take my car here for service.I am gonna call mechanic enforcement on them.They can deal with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Ms. Johnson, I know our team spoke with you and verified that the leak was coming from the oil pressure sensor, not the filter or drain plug -- we'd be happy to walk through the photos with you at your convenience. Thank you!

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Service department is horrible.

Service department is horrible. Went for routine maintenance on my Corolla. After they were done the pressures on my tires were 10 psi above the recommendation on all my tires!! Incompetent technicians.

Service department is horrible.

Service department is horrible. Went for routine maintenance on my Corolla. After they were done the pressures on my tires were 10 psi above the recommendation on all my tires!! Incompetent technicians.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Ynoel, and Sherlene are all in today and would love to assist. Thank you!

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Lied about the price of the car, lied about the interest

Lied about the price of the car, lied about the interest rate the bank was willing to offer and tried to way overcharge me. Lied about the cars condition and The car was not in good condition and the carfax was filled with issues.

Lied about the price of the car, lied about the interest

Lied about the price of the car, lied about the interest rate the bank was willing to offer and tried to way overcharge me. Lied about the cars condition and The car was not in good condition and the carfax was filled with issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Pab, we're really sorry to hear that your expectations were far from met. We want a chance to turn this around. Please feel free to reach out to us at 1.800.327.2277 or email us at customerrelations@darcars.com

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Their whole intention is to rip you off as much as they

Their whole intention is to rip you off as much as they could. Save your time and money avoid these people.

Their whole intention is to rip you off as much as they

Their whole intention is to rip you off as much as they could. Save your time and money avoid these people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Frank! I'm truly sorry to read this -- my team and I would love to connect with you and hear more about your experience. We're having a bit of trouble locating your contact information under this screen name -- would you mind reaching out to us at 800-327-2277 or customerrelations@darcars.com when you have a moment? My colleagues Ivory and Sherlene are in the office today and would love to assist you personally. Thank you!

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Terrible and waste of time.

Terrible and waste of time. High pressure and terrible quality salespeople. Dont waste your time.

Terrible and waste of time.

Terrible and waste of time. High pressure and terrible quality salespeople. Dont waste your time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory and Sherlene are in today and would love to assist. Thank you!

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Rajiv Harrison is a crook and a liar salesman.

Rajiv Harrison is a crook and a liar salesman. Scammer who tried to rip me off when buying a new Corolla and tried to way overcharge me. Left this place and went to Koons and got a great deal.

Rajiv Harrison is a crook and a liar salesman.

Rajiv Harrison is a crook and a liar salesman. Scammer who tried to rip me off when buying a new Corolla and tried to way overcharge me. Left this place and went to Koons and got a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi, I'd love to connect with you over the phone so we can discuss this further. Would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Sherlene, Lindsay, and Gabriella are all in today and would love to assist. Thank you! 

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Luis Rodriguez is the best in the business.

Luis Rodriguez is the best in the business. This is my second car from him. He always comes through and gets me what I need at a great price . No one better on the biz

Luis Rodriguez is the best in the business.

Luis Rodriguez is the best in the business. This is my second car from him. He always comes through and gets me what I need at a great price . No one better on the biz

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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