Reviews
I had the best experience.
I had the best experience. Our service advisor is Carson. He is very professional and knowledgeable. I highly recommend going here because of him.
I had the best experience.
I had the best experience. Our service advisor is Carson. He is very professional and knowledgeable. I highly recommend going here because of him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the kind words! We're lucky to have Carson on the team, glad he made your experience a great one!
Had to replace my sunroof as my cats tore into the rubber
Had to replace my sunroof as my cats tore into the rubber weather stripping. Carson was extremely helpful and professional. He made me aware of your 3 month same as cash service which I used. It gave me the breathing room I needed to tackle some other projects. Thanks Carson.
Had to replace my sunroof as my cats tore into the rubber
Had to replace my sunroof as my cats tore into the rubber weather stripping. Carson was extremely helpful and professional. He made me aware of your 3 month same as cash service which I used. It gave me the breathing room I needed to tackle some other projects. Thanks Carson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience! We're glad Carson was able to assist you and that the financing option was helpful. We appreciate your business!
Joann in the service department was excellent!
Joann in the service department was excellent! My 2015 Honda Accord needed a large service and she provided frequent communication through the duration and did a great job being very helpful! Best service hands down!
Joann in the service department was excellent!
Joann in the service department was excellent! My 2015 Honda Accord needed a large service and she provided frequent communication through the duration and did a great job being very helpful! Best service hands down!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful feedback! We’re glad to hear that Joann provided excellent service and kept you informed throughout the process. We appreciate your trust in us and look forward to serving you again.
Purchased second Honda Accourd.
Purchased second Honda Accourd. If you’re looking for a great deal! Drive a little save a lot! Ask for Rudy, or Josh, second great car purchase experience! Thank you entire staff. Didn’t forget you Ryan,
Purchased second Honda Accourd.
Purchased second Honda Accourd. If you’re looking for a great deal! Drive a little save a lot! Ask for Rudy, or Josh, second great car purchase experience! Thank you entire staff. Didn’t forget you Ryan,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued trust and kind words! We're thrilled to hear about your great experience with Rudy, Josh, and the team. We truly appreciate your business and look forward to helping you again in the future!
Great service every time I’m there.
Great service every time I’m there. Nice and friendly staff. Always helpful with all my need
Great service every time I’m there.
Great service every time I’m there. Nice and friendly staff. Always helpful with all my need
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're happy to hear that you always have a great experience with our team. We appreciate your support and look forward to serving you again!
Was in and out in in record time.
Was in and out in in record time. Service writer was very friendly.service was great.
Was in and out in in record time.
Was in and out in in record time. Service writer was very friendly.service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We're thrilled to hear about your great experience and fast service. We look forward to serving you again!
Wasn’t able to drive down the hill to service my Acura so
Wasn’t able to drive down the hill to service my Acura so I took it in to Valley Hi. Carson was my service advisor and from start to finish he did an amazing job. Beyond happy with his professionalism and his kindness.
Wasn’t able to drive down the hill to service my Acura so
Wasn’t able to drive down the hill to service my Acura so I took it in to Valley Hi. Carson was my service advisor and from start to finish he did an amazing job. Beyond happy with his professionalism and his kindness.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback! We're thrilled to hear Carson provided you with such excellent service. As part of the Honda family, we're proud to care for your Acura just as we would any Honda. We’ll be sure to share your kind words with Carson. We look forward to assisting you again!
Went for an oil change / tire rotation jan 11 /2025 which
Went for an oil change / tire rotation jan 11 /2025 which the tire rotation did not happened but was charged, now I need to go back tomorrow Tuesday jan 14/2025 for the rotation .. is like 20 minutes away from my house... time,gas, wasted when it could have done, right the first time correct..omg
Went for an oil change / tire rotation jan 11 /2025 which
Went for an oil change / tire rotation jan 11 /2025 which the tire rotation did not happened but was charged, now I need to go back tomorrow Tuesday jan 14/2025 for the rotation .. is like 20 minutes away from my house... time,gas, wasted when it could have done, right the first time correct..omg
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely apologize for the inconvenience and frustration this has caused. Please reach out to our Service Director, Michael Thomason, at mthomason@valleyhi.com or 760.962.9600, so we can make this right for you.
Shirley was great as always, she is the best always going
Shirley was great as always, she is the best always going above and beyond for her customers always satisfied.
Shirley was great as always, she is the best always going
Shirley was great as always, she is the best always going above and beyond for her customers always satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience! Shirley truly is amazing, and we’re thrilled to hear she went above and beyond for you. We’ll make sure to share your kind words with her!
Great and friendly service.
Great and friendly service. Enjoyed complimentary hot chocolate while we waited. Maintenance was performed in a proficient and timely manner.
Great and friendly service.
Great and friendly service. Enjoyed complimentary hot chocolate while we waited. Maintenance was performed in a proficient and timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We're thrilled you enjoyed the friendly service and complimentary hot chocolate. We look forward to serving you again!