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Clay Cooley Nissan

(1,555 reviews)
Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
New (855) 745-4401 (855) 745-4401
Used (888) 345-2065 (888) 345-2065
Service (888) 689-9959 (888) 689-9959

Reviews

(1,555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Nissan from DealerRater.

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Has always met my needs.

Has always met my needs. Friendly service done in a timely manner. Answered all my questions. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Mhmorris1942, Thank you for your kind words! We're thrilled to hear that our friendly service has consistently met your needs and that we have been able to address all your questions in a timely manner. Your satisfaction is our priority, and we appreciate your feedback! Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Great Job from the service rep and will return next week

Great Job from the service rep and will return next week for other services needed. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Bishop Jl, Thank you for your kind words about our service representative! We're thrilled to hear that you had a great experience and that you'll be returning next week for additional services. Your satisfaction is our top priority, and we look forward to assisting you again soon. Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Encontré el Kicks Perfecto en Clay Cooley Nissan Dallas!

Encontré el Kicks Perfecto en Clay Cooley Nissan Dallas! La atención al cliente fue excelente, gracias Juan Gonzalez y su manager por la ayuda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Sandra Renteria, ¡Gracias por compartir tu experiencia positiva en Clay Cooley Nissan Dallas! Nos alegra saber que encontraste el Kicks perfecto y que la atención al cliente fue excelente. Agradecemos a Juan Gonzalez y su manager por brindar la ayuda necesaria. Tu satisfacción es nuestra prioridad, y esperamos verte nuevamente pronto. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Alexis were friendly, as was the rest of the staff no

Alexis were friendly, as was the rest of the staff no complaints thank you all .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Geosmith2024, Thank you for your kind words about Alexis and our staff. We're delighted to hear that you found them friendly and that your experience was positive. Your feedback is greatly appreciated, and it motivates our team to continue providing excellent service. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

The service was excellent as always.

The service was excellent as always. I have been a member of Clay Cooley Nissan for about 6 years and they always provide great Customer Service, whenever I need my car serviced :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Yorkjaiden1015, Thank you for your kind words! We're thrilled to hear that you've been a loyal member of Clay Cooley Nissan for six years and consistently receive excellent service. Our team is dedicated to providing great customer service, and it's wonderful to know we meet your expectations every time you need your car serviced. We appreciate your continued trust in us and look forward to serving you for many more years to come! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Was willing to drive 3 hours for a great deal!

Was willing to drive 3 hours for a great deal! Thanks to Juan and Wayne working with my situation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Steph, Thank you for taking the time to share your experience! We're thrilled to hear that Juan and Wayne were able to assist you and make your three-hour drive worthwhile. Your satisfaction is our top priority, and we're glad you found a great deal with us. We appreciate your support and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Bad car make loud noises scammy people even one of the

Bad car make loud noises scammy people even one of the employees said and I quote “we are all degenerates here” took it to get it fixed only this they fixed was nothing made me pay for nothing worst ever and my car was there for 3 weeks bad service

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Jvallejowove23, thank you for taking the time to leave us feedback about your experience with us. It’s concerning to learn that you felt our service was inadequate and that you encountered issues with your vehicle. We strive for professionalism and transparency, and it's troubling to hear comments suggesting otherwise. Your feedback is invaluable, and we'll address this internally to ensure it doesn’t happen again. Please reach out directly so we can assist you further and work towards a resolution. Clay Cooley Nissan

I was very pleased with my car service.

I was very pleased with my car service. My service advisor, Elias Torres did an amazing job as well as answer my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Bryson_the1ne, Thank you for your positive feedback! We’re thrilled to hear that you were very pleased with your car service and that Elias Torres provided you with excellent support. It's wonderful to know that he was able to address all your questions effectively. We appreciate your recognition of his hard work and dedication. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Provides excellent service to my vehicle at fair prices,

Provides excellent service to my vehicle at fair prices, staff attentive to my vehicle's needs, informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Terri, Thank you for your kind words about our service! We’re thrilled to hear that you found our prices fair and our staff attentive to your vehicle's needs. Providing informative and exceptional service is our priority, and your feedback reinforces our commitment. We look forward to continuing to meet your vehicle's needs in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Had the best buying experience at Clay Cooley Nissan .

Had the best buying experience at Clay Cooley Nissan . And Floyd Mcgriff was awesome ,i will refer my family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Ct, Thank you for your wonderful review! We're thrilled to hear that you had the best buying experience at Clay Cooley Nissan and that Floyd Mcgriff provided awesome service. Your referrals to family and friends mean a lot to us, and we look forward to welcoming them in the future. We appreciate your feedback and are glad we could make your experience a memorable one! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000