Reviews
Very processional and courteous staff.
Very processional and courteous staff. Staff provided guidance prioritizing suggested services without being aggressive or insensitive.
Very processional and courteous staff.
Very processional and courteous staff. Staff provided guidance prioritizing suggested services without being aggressive or insensitive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is the most incompetent group of people I
This dealership is the most incompetent group of people I have ever encountered. They email me regularly, address the emails to a name that is not me, and behave as if I have bought a Nissan from them. I live 1,500 miles away, I have never owned a Nissan but for two years I have tried to get off their mailing list but they REFUSE to remove me. I wouldn't buy a cup of coffee from this organization. I doubt they have the collective IQ to walk and chew gum at the same time since they can't handle unsubscribe requests.
This dealership is the most incompetent group of people I
This dealership is the most incompetent group of people I have ever encountered. They email me regularly, address the emails to a name that is not me, and behave as if I have bought a Nissan from them. I live 1,500 miles away, I have never owned a Nissan but for two years I have tried to get off their mailing list but they REFUSE to remove me. I wouldn't buy a cup of coffee from this organization. I doubt they have the collective IQ to walk and chew gum at the same time since they can't handle unsubscribe requests.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My service advisor, K J, is very pleasant and courteous
My service advisor, K J, is very pleasant and courteous and answers questions to the best of his ability. He follows up with his supervisor to obtain information for me.
My service advisor, K J, is very pleasant and courteous
My service advisor, K J, is very pleasant and courteous and answers questions to the best of his ability. He follows up with his supervisor to obtain information for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Courtney was super helpful in getting my car serviced,
Courtney was super helpful in getting my car serviced, she streamlined the process for me!
Courtney was super helpful in getting my car serviced,
Courtney was super helpful in getting my car serviced, she streamlined the process for me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My first experience on getting a real working car at a
My first experience on getting a real working car at a actual know car lot was fantastic
My first experience on getting a real working car at a
My first experience on getting a real working car at a actual know car lot was fantastic
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Michaelwalker2480, Thank you for sharing your fantastic experience with us! We’re thrilled to hear that you found a real working car at our lot. It's always our goal to provide a great selection and knowledgeable service to help customers like you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-20000
I found exactly what I was looking for and Sean at Clay
I found exactly what I was looking for and Sean at Clay Cooley Nissan made me a great deal!!
I found exactly what I was looking for and Sean at Clay
I found exactly what I was looking for and Sean at Clay Cooley Nissan made me a great deal!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Bwalk2, Thank you for your positive review! We're thrilled to hear that you found exactly what you were looking for at Clay Cooley Nissan. It's great to know that Sean was able to assist you and make you a great deal. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Jeffrey was the BEST!
Jeffrey was the BEST!! Kept me informed about everything going on with my vehicle and a great guy!
Jeffrey was the BEST!
Jeffrey was the BEST!! Kept me informed about everything going on with my vehicle and a great guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Cake Daddy, Thank you for your wonderful feedback! We're thrilled to hear that Jeffrey provided you with excellent service and kept you informed throughout the process. It's always our goal to ensure our customers feel supported and valued. We appreciate your kind words about him being a great guy, and we'll be sure to pass along your compliments. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Service was good.
Service was good. Personnel was courteous and thorough. Shuttle service brought me home and picked me up when car repairs were completed. Car was washed and looks and runs super. Thanks.
Service was good.
Service was good. Personnel was courteous and thorough. Shuttle service brought me home and picked me up when car repairs were completed. Car was washed and looks and runs super. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Lgreuling, Thank you for your positive feedback! We're delighted to hear that our courteous personnel provided thorough service and that our shuttle service made your experience more convenient. It's wonderful to know that your car looks and runs super after the repairs. We appreciate your support and are glad we could help you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
I had an excellent experience with Clay Cooley Nissan!
I had an excellent experience with Clay Cooley Nissan! After being a very loyal Trophy Nissan customer for over 20+ years I needed a change! Jonathan Whitaker took very good care of me and my vehicle from start to finish by keeping me informed, being professional and courteous throughout the process! Goodbye Trophy Nissan and hello Clay Cooley!!! Going forward Clay Cooley is my go to" dealership for all my service needs. Looking forward to a mutual rewarding working relationship!!
I had an excellent experience with Clay Cooley Nissan!
I had an excellent experience with Clay Cooley Nissan! After being a very loyal Trophy Nissan customer for over 20+ years I needed a change! Jonathan Whitaker took very good care of me and my vehicle from start to finish by keeping me informed, being professional and courteous throughout the process! Goodbye Trophy Nissan and hello Clay Cooley!!! Going forward Clay Cooley is my go to" dealership for all my service needs. Looking forward to a mutual rewarding working relationship!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Anjelia45, Thank you for sharing your excellent experience with Clay Cooley Nissan! We're thrilled to hear that Jonathan Whitaker provided you with professional and courteous service, making your transition from Trophy Nissan a positive one. We value your loyalty and are excited to be your go-to dealership for all your service needs. We look forward to building a mutually rewarding relationship with you! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000
Everything was great at this visit.
Everything was great at this visit. I wasn't over charge like the time before this one and I had a coupon like I did at this visit
Everything was great at this visit.
Everything was great at this visit. I wasn't over charge like the time before this one and I had a coupon like I did at this visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Linda52march, Thank you for your feedback! We're glad to hear that everything was great during your recent visit and that you weren't overcharged this time. We appreciate you using a coupon, as we strive to provide value to our customers. Your experience is important to us, and we look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000