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Downey Hyundai

(4,340 reviews)
Visit Downey Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2017 consumer dealer award

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New (323) 622-8884 (323) 622-8884
Used (323) 767-8182 (323) 767-8182
Service (323) 767-8249 (323) 767-8249

Inventory

See all 1037 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2018.
We Take Care of the Automotive Needs of Hyundai Drivers throughout Downey Commerce El Monte and Los Angeles
Downey Hyundai provides a first class car-shopping experience to our valued customers throughout Commerce El Monte and Los Angeles. With our vast selection of new and used cars you'll have the chance to browse our current inventory in a comfortable stress-free shopping environment. Visit us to take a test drive learn more about financing or service your car and we can assure that you'll always be well taken care of!
Excellent Service Great Value We Care!

Service center

Phone number (323) 767-8249

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,340 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Downey Hyundai from DealerRater.

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I was Greeted as I walked In,Mickey was awesome and so

I was Greeted as I walked In,Mickey was awesome and so was the rest of the team that helped me out,I would refer someone here

I was Greeted as I walked In,Mickey was awesome and so

I was Greeted as I walked In,Mickey was awesome and so was the rest of the team that helped me out,I would refer someone here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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You guys are the best🏆 Mickey is #1 salesman.

You guys are the best🏆 Mickey is #1 salesman. It was very much worth the drive out to you🥇

You guys are the best🏆 Mickey is #1 salesman.

You guys are the best🏆 Mickey is #1 salesman. It was very much worth the drive out to you🥇

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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Great service and friendly employees.

Great service and friendly employees. Also got a prompt ride back home. And got a ride back

Great service and friendly employees.

Great service and friendly employees. Also got a prompt ride back home. And got a ride back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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Excellent communication with details and knowledge and

Excellent communication with details and knowledge and smooth transactions ant Downey Hyundai. Highly recommended Downey Hyundai .

Excellent communication with details and knowledge and

Excellent communication with details and knowledge and smooth transactions ant Downey Hyundai. Highly recommended Downey Hyundai .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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Made an appointment but still had to wait because the

Made an appointment but still had to wait because the person i made an appointment with wasnt there. To file for purchase of the car took way too long even though i had proper paperwork. Just wasnt a smooth purchase all around.

Made an appointment but still had to wait because the

Made an appointment but still had to wait because the person i made an appointment with wasnt there. To file for purchase of the car took way too long even though i had proper paperwork. Just wasnt a smooth purchase all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, Nathan, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Feel free to contact us at (562) 231-0100 and ask for Edgar Cruz or George Nino.

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Not all sales people are the same George really went out

Not all sales people are the same George really went out of his way to help.

Not all sales people are the same George really went out

Not all sales people are the same George really went out of his way to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that George provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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Excellent customer service and very helpful The sale rep

Excellent customer service and very helpful The sale rep Mickey was awesome I would refer a friend

Excellent customer service and very helpful The sale rep

Excellent customer service and very helpful The sale rep Mickey was awesome I would refer a friend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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Very good, very quick, clean punctual great quality

Very good, very quick, clean punctual great quality service The work is there coordinated with each other and very helpful. All smell good accommodations hello

Very good, very quick, clean punctual great quality

Very good, very quick, clean punctual great quality service The work is there coordinated with each other and very helpful. All smell good accommodations hello

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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I was greeted right away at the service center when I

I was greeted right away at the service center when I parked. A review of job items was reviewed. Any additional services were discussed clearly.

I was greeted right away at the service center when I

I was greeted right away at the service center when I parked. A review of job items was reviewed. Any additional services were discussed clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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They were very unprofessional, and forced me to work with

They were very unprofessional, and forced me to work with a rude employee after begging multiple times to work with someone else to ensure that person got the sales credit or whatever the term is, instead of giving the customer a satisfactory experience. He refused to give me temporary insurance, though I was told by multiple people INCLUDING THE MANAGER that I could and will. I was told the car could be delivered but he claimed the store was super busy just for me to arrive and he not be doing anything. His actions towards me were out of spite of using my credit union instead of allowing him to run my credit. And also after SEVERAL acknowledgments to NOT run my credit, he decided to run it anyways. Very displeased.

They were very unprofessional, and forced me to work with

They were very unprofessional, and forced me to work with a rude employee after begging multiple times to work with someone else to ensure that person got the sales credit or whatever the term is, instead of giving the customer a satisfactory experience. He refused to give me temporary insurance, though I was told by multiple people INCLUDING THE MANAGER that I could and will. I was told the car could be delivered but he claimed the store was super busy just for me to arrive and he not be doing anything. His actions towards me were out of spite of using my credit union instead of allowing him to run my credit. And also after SEVERAL acknowledgments to NOT run my credit, he decided to run it anyways. Very displeased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Feel free to contact us at (562) 231-0100 and ask for Edgar Cruz or Angel Duran.

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