Reviews
Dealership provided snacks and drinks that I appreciate
Dealership provided snacks and drinks that I appreciate since it took 2 hr 30 min waiting due to miss understanding of work request.
Dealership provided snacks and drinks that I appreciate
Dealership provided snacks and drinks that I appreciate since it took 2 hr 30 min waiting due to miss understanding of work request.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jakob, my service representative, was very efficient,
Jakob, my service representative, was very efficient, helpful, and professional, and the work was performed within my specified time window. The only thing that turned me off about this dealership was sitting in the waiting area about 7:45 am, drinking my coffee, and hearing the F-bomb being dropped on some song that was playing in the overhead speakers. Really, Bobby Howard Hyundai? Do better.
Jakob, my service representative, was very efficient,
Jakob, my service representative, was very efficient, helpful, and professional, and the work was performed within my specified time window. The only thing that turned me off about this dealership was sitting in the waiting area about 7:45 am, drinking my coffee, and hearing the F-bomb being dropped on some song that was playing in the overhead speakers. Really, Bobby Howard Hyundai? Do better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Ross was very great!
Ross was very great! He made the process smooth and easy! I highly recommend asking for him if you are in the market for Vehicle!
Ross was very great!
Ross was very great! He made the process smooth and easy! I highly recommend asking for him if you are in the market for Vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They are very friendly and helpful.
They are very friendly and helpful. They are not pushy haven’t dealt with the parts department but the service department is great. They don’t try to push you into anything that you don’t need
They are very friendly and helpful.
They are very friendly and helpful. They are not pushy haven’t dealt with the parts department but the service department is great. They don’t try to push you into anything that you don’t need
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was excellent.
The service was excellent. Juan Navarro , really went above and beyond to make my service experience great . Thanks Manny .
The service was excellent.
The service was excellent. Juan Navarro , really went above and beyond to make my service experience great . Thanks Manny .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Juan to be so supportive during your experience here at Bob Howard Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!
The whole experience was exceptional from the salesman
The whole experience was exceptional from the salesman personally coming to my home to pick me up so that I would not have to leave my old car there to negotiating the deal was a wonderful process. Normally buying a car is usually a horrible experience for me but in this case the opposite was true! I love my car and got a 3 year bumper to bumper warranty for an extremely fair price! I will go there again!
The whole experience was exceptional from the salesman
The whole experience was exceptional from the salesman personally coming to my home to pick me up so that I would not have to leave my old car there to negotiating the deal was a wonderful process. Normally buying a car is usually a horrible experience for me but in this case the opposite was true! I love my car and got a 3 year bumper to bumper warranty for an extremely fair price! I will go there again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They were quick to assist me and to get the the oil
They were quick to assist me and to get the the oil changed down and rotated my tires and got me back on the road.
They were quick to assist me and to get the the oil
They were quick to assist me and to get the the oil changed down and rotated my tires and got me back on the road.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Good good good good good Good good good good good good
Good good good good good Good good good good good good good. Only poor experience is this review and the UX and UI of this form
Good good good good good Good good good good good good
Good good good good good Good good good good good good good. Only poor experience is this review and the UX and UI of this form
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Was satisfied with the services requested & the advisor
Was satisfied with the services requested & the advisor that helped us. Was not pleased that the previous advisor & corporate have not followed thru with an answer to the cracked tail lites on both sides that were not our fault- was on car when purchased. This has been going on since 11/23. We were never contacted with any kind of answer.
Was satisfied with the services requested & the advisor
Was satisfied with the services requested & the advisor that helped us. Was not pleased that the previous advisor & corporate have not followed thru with an answer to the cracked tail lites on both sides that were not our fault- was on car when purchased. This has been going on since 11/23. We were never contacted with any kind of answer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Every time I have taken my car in for service or this for
Every time I have taken my car in for service or this for a part replacement, the wait has not been as long as anticipated. They are fast, efficient, and courteous. Everyone that I dealt with today was so nice.
Every time I have taken my car in for service or this for
Every time I have taken my car in for service or this for a part replacement, the wait has not been as long as anticipated. They are fast, efficient, and courteous. Everyone that I dealt with today was so nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!