Reviews
Professional and positive.
Professional and positive. Friendly courteous and a clean atmosphere. And never talked down to me.
Professional and positive.
Professional and positive. Friendly courteous and a clean atmosphere. And never talked down to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good customer service and quite knowledgeable.
Good customer service and quite knowledgeable. Done ?? ?? ?? Nobody rates a 5 except Jesus.
Good customer service and quite knowledgeable.
Good customer service and quite knowledgeable. Done ?? ?? ?? Nobody rates a 5 except Jesus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Classic hidden fees dealer be aware of that.
Classic hidden fees dealer be aware of that. They will force you to buy unwanted accessories. Besides de fact that they overpriced those accessories. They pressure me to buy something that I don’t need, made feel uncomfortable, I went for a car not for accessories. at this point I don’t know how much cost what. Window tints 479 and 1000$ on wheel nuts and door edge guard? Besides the fact that at the end of the deal they “accidentally” increase my monthly payment $73 by accident.
Classic hidden fees dealer be aware of that.
Classic hidden fees dealer be aware of that. They will force you to buy unwanted accessories. Besides de fact that they overpriced those accessories. They pressure me to buy something that I don’t need, made feel uncomfortable, I went for a car not for accessories. at this point I don’t know how much cost what. Window tints 479 and 1000$ on wheel nuts and door edge guard? Besides the fact that at the end of the deal they “accidentally” increase my monthly payment $73 by accident.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Fast, easy, and fair Max is my guy, second vehicle I have
Fast, easy, and fair Max is my guy, second vehicle I have bought from him and the experience was amazing. Will be back and refer anyone looking to buy a vehicle to him
Fast, easy, and fair Max is my guy, second vehicle I have
Fast, easy, and fair Max is my guy, second vehicle I have bought from him and the experience was amazing. Will be back and refer anyone looking to buy a vehicle to him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealship was knowledgeable.
Dealship was knowledgeable. Knowledgeable, capable of a sale , cars are well taking care of, clean dealership
Dealship was knowledgeable.
Dealship was knowledgeable. Knowledgeable, capable of a sale , cars are well taking care of, clean dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you DAVID for helping me find my new car.
Thank you DAVID for helping me find my new car. I really appreciate it Lindsey.
Thank you DAVID for helping me find my new car.
Thank you DAVID for helping me find my new car. I really appreciate it Lindsey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are ecstatic to hear about your positive experience with our team! It's wonderful to know that David was able to help you find the perfect new vehicle and that our service made such a positive impression. We take great pride in helping our customers through their car-buying journey, and your feedback truly brightens our day. Thank you for choosing Grand Prairie Ford, and we hope you absolutely love your new car!
Staff was very nice, helpful and they were not pushy.
Staff was very nice, helpful and they were not pushy. I went in knowing what I wanted and they honored that
Staff was very nice, helpful and they were not pushy.
Staff was very nice, helpful and they were not pushy. I went in knowing what I wanted and they honored that
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hassle free buying experience.
Hassle free buying experience. We worked out everything over the phone and had the deal done same day.
Hassle free buying experience.
Hassle free buying experience. We worked out everything over the phone and had the deal done same day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear about your smooth purchasing experience with us. It's wonderful to know that we could handle all the details over the phone and complete your deal the same day. Making the car buying process straightforward and convenient for our customers is exactly what we strive for at Grand Prairie Ford. We truly appreciate you taking the time to share your positive experience and are grateful for choosing us for your automotive needs.
Excellent costumer service from Jackie, 2nd truck bought
Excellent costumer service from Jackie, 2nd truck bought prom him, will recommend to family members .
Excellent costumer service from Jackie, 2nd truck bought
Excellent costumer service from Jackie, 2nd truck bought prom him, will recommend to family members .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear about your wonderful experience with our customer service! It means so much to know that you've chosen to purchase your second truck with us and had such positive interactions. Your trust in returning to Grand Prairie Ford speaks volumes, and we truly appreciate customers like you who recognize quality service. Thank you for planning to share your experience with your family members - there's no better compliment than a recommendation from a satisfied customer!
I had Joseph as a salesman and he did a fantastic job.
I had Joseph as a salesman and he did a fantastic job. He knew his tuff when it came to the vehicle and buying process. Everyone else we visited with was great as well
I had Joseph as a salesman and he did a fantastic job.
I had Joseph as a salesman and he did a fantastic job. He knew his tuff when it came to the vehicle and buying process. Everyone else we visited with was great as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for your wonderful feedback about your experience with our team. It's fantastic to hear that your salesperson demonstrated such strong knowledge about both the vehicle and the purchasing process. We take pride in ensuring our staff is well-informed and ready to help customers make confident decisions. Your positive comments about everyone you worked with at Grand Prairie Ford truly make our day. We appreciate you taking the time to share your experience and are thrilled that we could provide you with the excellent service you deserved.