Reviews
Ron Smith was very helpful and his service was very
Ron Smith was very helpful and his service was very helpful. and informative did the deal over the phone
Ron Smith was very helpful and his service was very
Ron Smith was very helpful and his service was very helpful. and informative did the deal over the phone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant, professional, and knowledgeable Everything
Very pleasant, professional, and knowledgeable Everything was easy, smooth, and enjoyable Delarship had answers to all my questions
Very pleasant, professional, and knowledgeable Everything
Very pleasant, professional, and knowledgeable Everything was easy, smooth, and enjoyable Delarship had answers to all my questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Compassion Anna was very kind and compassionate.
Compassion Anna was very kind and compassionate. A remarkable lady Anna is top top tier
Compassion Anna was very kind and compassionate.
Compassion Anna was very kind and compassionate. A remarkable lady Anna is top top tier
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First contact was Joseph Nevarez (sales, not listed) and
First contact was Joseph Nevarez (sales, not listed) and then Alejandro Rodriguez (finance, not listed). These two individuals improved the DANCE. It made it more enjoyable, as that is the worst part. BOTH people were a joy to work with as the DANCE takes too long. I personally would rate BOTH Joseph and Alejandro 5 STARS. Wife was very comfortable.
First contact was Joseph Nevarez (sales, not listed) and
First contact was Joseph Nevarez (sales, not listed) and then Alejandro Rodriguez (finance, not listed). These two individuals improved the DANCE. It made it more enjoyable, as that is the worst part. BOTH people were a joy to work with as the DANCE takes too long. I personally would rate BOTH Joseph and Alejandro 5 STARS. Wife was very comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Noticed similar trucks went down in price on the website
Noticed similar trucks went down in price on the website day after I bought one. Frustrating
Noticed similar trucks went down in price on the website
Noticed similar trucks went down in price on the website day after I bought one. Frustrating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I was at the dealership getting service and asked Antonio
I was at the dealership getting service and asked Antonio if he had a salesman he preferred, that i was looking at a Bronco but had never driven one. Antonio connected me with Cruz. I had a new car by the end of the day. Because GP Ford service had taken care of my truck. I received a good price on the trade.
I was at the dealership getting service and asked Antonio
I was at the dealership getting service and asked Antonio if he had a salesman he preferred, that i was looking at a Bronco but had never driven one. Antonio connected me with Cruz. I had a new car by the end of the day. Because GP Ford service had taken care of my truck. I received a good price on the trade.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a very friendly experience.
It was a very friendly experience. Straight forward, my questions were answered, and they were very informative.
It was a very friendly experience.
It was a very friendly experience. Straight forward, my questions were answered, and they were very informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All I can say it was a easy decision and our salesperson
All I can say it was a easy decision and our salesperson was incredible and we have our vehicle that we wanted.
All I can say it was a easy decision and our salesperson
All I can say it was a easy decision and our salesperson was incredible and we have our vehicle that we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback! We're thrilled that our sales team provided outstanding service and that you got exactly the vehicle you wanted. We appreciate you choosing Grand Prairie Ford!
The best experience I’ve ever had dealing with a
The best experience I’ve ever had dealing with a dealership both Sebastian and Chad and finance were absolutely amazing. I definitely would go there again.
The best experience I’ve ever had dealing with a
The best experience I’ve ever had dealing with a dealership both Sebastian and Chad and finance were absolutely amazing. I definitely would go there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are utterly delighted to hear about your outstanding experience with our dealership. Your words about having the best dealership experience truly mean the world to us. We take great pride in knowing that our team members provided you with exceptional service throughout your visit. It's wonderful to hear that both the sales and finance departments exceeded your expectations and made such a positive impression. Your confidence in returning to us in the future speaks volumes about the quality of service you received. Thank you for taking the time to share your experience - feedback like yours motivates our entire team to continue delivering the highest level of customer care.
I would like to thank David Flores for helping me with
I would like to thank David Flores for helping me with the process of finding my mom a car. David Flores was professional and very helpful. The process was quick and easy. If you’re looking for a car, go see David Flores at Grand Prairie Ford!
I would like to thank David Flores for helping me with
I would like to thank David Flores for helping me with the process of finding my mom a car. David Flores was professional and very helpful. The process was quick and easy. If you’re looking for a car, go see David Flores at Grand Prairie Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback about your experience helping your mom find a car. We're delighted that our team member provided professional and helpful service, making the process smooth and quick for your family. Your recommendation means the world to us at Grand Prairie Ford. Thank you for sharing your positive experience!