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Boniface Hiers Chevrolet

(993 reviews)
Visit Boniface Hiers Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2022 consumer dealer award

Reviews

(993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boniface Hiers Chevrolet from DealerRater.

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Purchase experience

Purchased a truck from this dealership using the advice and guidance of sales staff member Romann Micciche. Romann was professional in his approach; provided thoughtful and timely answers to my questions; and led me to a very satisfactory transaction. I highly recommend Romann; 5 star performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I received a great deal from Boniface Hiers Chevrolet!...

I received a great deal from Boniface Hiers Chevrolet! They are really helpful and have a huge selection of cars. If you are in the market for a car go see these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bobby has helped me with my Surburban on each oil change...

Bobby has helped me with my Surburban on each oil change as well as advising me on equipment and additional services most satisfactory! Thanks Bobby

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Need to have oil changed and tire looked for possible...

Need to have oil changed and tire looked for possible nail. Very busy that day but Bobby got me out in hour so I could keep my drs appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Susie, Thank you for the very positive rating and kind mention of Bobby!

Great Service great job clean and easy service. The...

Great Service great job clean and easy service. The Service Manager Bobby took time to work with us and make sure great results. Great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Robert, I truly appreciate the perfect 5 Star rating and your excellent feedback including mentioning of Bobby!

pminutaglio@cfl.rr.com

Quality of service never disappoints from Boniface-Hiers Chevy in Melbourne, FL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks from all of us a Boniface Chevy. Jimmie Abshire Director of Parts and Service.

Happy

The staff worked very hard to make sure we got the best deal. Our salesman showed me a lot of different cares before I made up my mind to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paula, Thank you so much for the excellent feedback and very positive rating!

Josh and all of the personnel at Boniface -Hiers...

Josh and all of the personnel at Boniface -Hiers Chevrolet really went out of their way to make my buying experience positive and easy. I came in looking for a used van and had a price and payment in mind and they met and exceeded on my expectations. Thanks Josh and the team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Richard, Its great seeing your 5 Star rating and reading your thoughts plus a kind mention of Josh and the Team!

Unprofessional thieves. UPDATED 1/15/2020

I had been having radio issues on my new Chevy Silverado, after some back and forth with this dealership I was finally given an apt for diagnosis. 23000 miles on my truck but just out of warranty, I was told that the touchscreens on this and other Chevy models were malfunctioning and were being replaced left and right. $950 bucks later, I get my truck back and didn’t even make it out of the service area and my existing issue was still going on. So, now they stated they must have installed another bad touchscreen, however now they actually scanned it this time and they found I also needed a new radio module. They would order the parts and split the cost with me. It’s obvious I never needed the touchscreen replaced to begin with but their arrogance moved them to make a a diagnosis without checking first. So, it’s been 6 weeks now, no one ever called to tell me parts were in, I have called several times and left messages, no one responds. I am confident they didn’t know What was wrong to begin with, however they felt ok with charging! Absolutely unacceptable and I am absolutely stunned at the audacity this dealership has to treat customers this way and thinking it’s ok.Im obviously going to pursue this further, however thought I would leave this info out there for anyone thinking about going there, as I have read that I am not the only this has happened to. Update

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly, knowledgeable, personable, reasonable crew...

Friendly, knowledgeable, personable, reasonable crew that was family friendly! Comfortable and inviting space to relax in while awaiting financing . We met Clifford while pricing cars for my wife. He immediately made us feel welcome so we sought him out while looking for a truck for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.