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Boniface Hiers Chevrolet

(993 reviews)
Visit Boniface Hiers Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2022 consumer dealer award

Reviews

(993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boniface Hiers Chevrolet from DealerRater.

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The car buying process was quick and easy. Daniel...

The car buying process was quick and easy. Daniel answered all the questions I asked, The entire process took less than an hour. This has been my best car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gerald, Just wanted to say Thank You for the excellent feedback regarding your car purchase experience at my Chevrolet store. I appreciate your business and a few kind words for Daniel as well!

Vehicle required warranty service and Bobby kept me...

Vehicle required warranty service and Bobby kept me posted as the day progressed. It was completed as promised. The techs took precautions to protect the interior.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Greg, Thank you for the very positive rating and kind words for Bobby S. regarding your service experience. I appreciate your feedback very much!

Great news Mr Carlson, you have 21,000 points to use on...

Great news Mr Carlson, you have 21,000 points to use on Chevy products from our dealership store at Boniface Hiers Chevy. Wow, that's great, I would like to have mud guards both front and rear on my brand new Chevy traverse. What a crock of xxxx!!! I go to have them installed and they only cover 100.00, my cost 245.00. I said what about the points?? Oh, that covers the 100.00 dollars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My Sales Associate, Daniel Bauguess was Top Notch. He was...

My Sales Associate, Daniel Bauguess was Top Notch. He was very knowledgeable about the product. The Financial Department was outstanding. They helped get great warranty coverage that lowered the interest rate. I waited a long time for this vehicle and I am very pleased. I talked with Sophia in service and am sure she will take good care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bill, Thank you for taking time to leave a 5 Star rating for my Chevrolet store. Its awesome getting to read your thoughts put into words about your experience, Very rewarding also to read your kind words for Daniel, Sophia and the Finance Team. Thank you for your business!

Excellent. Sophia appealed and got permission to have my...

Excellent. Sophia appealed and got permission to have my window operator Moyer replaced at no charge. I had intermittent problems with it since I bought the truck. Could never have it repaired due to it functioning normally when I brought it in for routine service. The truck was 8 days past the warranty end date. Sophia got the GM to OK the repair at no cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

GDean301, Thank you for the 5 Star rating and fantastic thoughts regarding your experience with our Service Center and Sophia in particular. So happy that things worked out well with the just out of warranty repair. Appreciate you taking time to post a review that many will read!

Got me in immediately. Great service and I was on my way...

Got me in immediately. Great service and I was on my way quicker than I was quoted! This was my first service and I am glad I made the trip down! Thank you for all of the help and fast service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

A.Fowler914, Thank you for the excellent rating, and very solid feedback regarding my Chevrolet Service Center. I appreciate your review very much!

Pearllisha price

Cliff was very helpful. He listen to what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Pearllisha, Thank you for the very positive rating and kind words for Cliff, your sales associate at my Chevrolet store!

Service on recall was taken care of immediately. I also...

Service on recall was taken care of immediately. I also had an oil change and tire rotation done. All was done expertly and courteously.I was very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Terden, Thank you for taking time to post a very positive rating for my Chevrolet store. I am so happy to see that your experience went so well during your Service Center visit with Bobby. I appreciate your business and your post very much!

My Customer Service Tech has always been a great . He...

My Customer Service Tech has always been a great . He continues to provide great service treats me with respect and makes me feel like the No. 1 customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

bishop357, I truly appreciate the 5 Star rating for our Chevrolet Service Center and the praise for your Service Advisor. It's very rewarding to read your thoughts and help us to understand that the way he treats you has a direct impact on your review rating. Thank you for posting and telling others!

Bobby did a great job in getting me a loaner while my...

Bobby did a great job in getting me a loaner while my vehicle was in for warranty work. Ordered the right parts for the work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

kfloud57, Thanks for the excellent rating and kind words for Bobby S. Appreciate your feedback very much!