Reviews
Everything was easy and professional.
Everything was easy and professional. Not one single issue. Recommended dealership. Steve was fantastic too!
Everything was easy and professional.
Everything was easy and professional. Not one single issue. Recommended dealership. Steve was fantastic too!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at First National Fleet & Lease are glad to have you as a customer. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Very friendly ,did every thing was stated in our
Very friendly ,did every thing was stated in our conversation. Easy to work with, if I need another car l would not hesitate to contact Steve again. Will tell friends about.
Very friendly ,did every thing was stated in our
Very friendly ,did every thing was stated in our conversation. Easy to work with, if I need another car l would not hesitate to contact Steve again. Will tell friends about.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing First National Fleet & Lease. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Horrible.
Horrible. They’ll call you 15 times a day with the same info without getting any insight into your life or trying to figure out where you’re coming from. Lots of pressure to buy immediately. I went to go pick up my car after an inspection came back clean— it didn’t start in the parking lot. I notified them, and they refused to acknowledge that it was not delivered in working condition. It was later proven by my mechanic that they had sold me an unsafe vehicle that accelerates at random. There is no accountability, no good will. You’ll be gaslit by the salespeople and their managers with statements like, “we’ve worked here 40 years and done 40 million in honest sales.” What they really mean is they’ve spent 40 years ripping hard working people off.
Horrible.
Horrible. They’ll call you 15 times a day with the same info without getting any insight into your life or trying to figure out where you’re coming from. Lots of pressure to buy immediately. I went to go pick up my car after an inspection came back clean— it didn’t start in the parking lot. I notified them, and they refused to acknowledge that it was not delivered in working condition. It was later proven by my mechanic that they had sold me an unsafe vehicle that accelerates at random. There is no accountability, no good will. You’ll be gaslit by the salespeople and their managers with statements like, “we’ve worked here 40 years and done 40 million in honest sales.” What they really mean is they’ve spent 40 years ripping hard working people off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Helpful experience with multiple staff at this
Helpful experience with multiple staff at this dealership, I obtained the car I wanted. Thanks.
Helpful experience with multiple staff at this
Helpful experience with multiple staff at this dealership, I obtained the car I wanted. Thanks.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Sold me a lemon.
Sold me a lemon. Reported it the next day, they told me they'd pay for mechanic diagnosis, then just never answer the phone. Dont trust them, very used car salesman. During the sale we had a written deal, which they later increased. Now I'm thousands of dollar in the hole cause of their incompetence and immoral business practices.
Sold me a lemon.
Sold me a lemon. Reported it the next day, they told me they'd pay for mechanic diagnosis, then just never answer the phone. Dont trust them, very used car salesman. During the sale we had a written deal, which they later increased. Now I'm thousands of dollar in the hole cause of their incompetence and immoral business practices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Sold me a lemon.
Sold me a lemon. Reported it the next day, they told me they'd pay for mechanic diagnosis, then just never answer the phone. Dont trust them, very used car salesman. During the sale we had a written deal, which they later increased. Now I'm thousands of dollar in the hole cause of their incompetence and immoral business practices.
Sold me a lemon.
Sold me a lemon. Reported it the next day, they told me they'd pay for mechanic diagnosis, then just never answer the phone. Dont trust them, very used car salesman. During the sale we had a written deal, which they later increased. Now I'm thousands of dollar in the hole cause of their incompetence and immoral business practices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Jensen is helpful, giving me great advice to get the car
Jensen is helpful, giving me great advice to get the car I want. He was patient, knowledgeable, and made the whole process easy and enjoyable. Highly recommended!
Jensen is helpful, giving me great advice to get the car
Jensen is helpful, giving me great advice to get the car I want. He was patient, knowledgeable, and made the whole process easy and enjoyable. Highly recommended!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing First National Fleet & Lease! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Jensen was very professional and patient in introducing
Jensen was very professional and patient in introducing the car, understanding our needs, and providing thoughtful, practical suggestions.
Jensen was very professional and patient in introducing
Jensen was very professional and patient in introducing the car, understanding our needs, and providing thoughtful, practical suggestions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback on your recent visit to First National Fleet & Lease. It's great to hear that we were able to assist you and that you had such a positive experience. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
I recently purchased a 2020 Tesla Model Y from First
I recently purchased a 2020 Tesla Model Y from First National Auto, and I’m very pleased with the experience. Jensen was my salesperson, and he was outstanding from start to finish. He was honest, responsive, and made the entire process smooth and stress-free. He took the time to explain everything clearly and ensured I was comfortable every step of the way. The dealership was professional, and I never felt pressured at any point. I would definitely recommend First National Auto—and especially Jensen—to anyone looking to buy a vehicle. Great service and a great car!
I recently purchased a 2020 Tesla Model Y from First
I recently purchased a 2020 Tesla Model Y from First National Auto, and I’m very pleased with the experience. Jensen was my salesperson, and he was outstanding from start to finish. He was honest, responsive, and made the entire process smooth and stress-free. He took the time to explain everything clearly and ensured I was comfortable every step of the way. The dealership was professional, and I never felt pressured at any point. I would definitely recommend First National Auto—and especially Jensen—to anyone looking to buy a vehicle. Great service and a great car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to First National Fleet & Lease. It's great to hear that we were able to assist you and that you had such a positive experience. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com
Very practical, efficient and kind.
Very practical, efficient and kind. Amazing, superb, fantastic, precise, professional, beautiful Pontiac. Accessible, patient friendly
Very practical, efficient and kind.
Very practical, efficient and kind. Amazing, superb, fantastic, precise, professional, beautiful Pontiac. Accessible, patient friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com