Reviews
Write a review2018 JEEP CHEROKEE TRAILHAWK
CHRISTY WAS VERY HELPFUL WITH GETTING THE "DEAL" SET UP OVER THE PHONE, SINCE WE WERE COMING FROM BOZEMAN. EVERYBODY WAS VERY FRIENDLY AND HELPFUL. WE LOVE THE NEW JEEP AND ALL OF ITS FEATURES. THE DEALERSHIP WAS NICE AND DECORATED FOR THE HOLIDAYS. WHEN WE ARRIVED WE WERE OFFERED COFFEE AND WATER AND SHOWN THE LOUNGE AREA. WE WERE ABLE TO USE THE CHANGING TABLES EASILY IN THE BATHROOMS FOR OUR DAUGHTER AND EVERYTHING SEEMED NICE AND CLEAN. WOULD DEFINITELY RECOMMEND THE DEALERSHIP TO FRIENDS AND FAMILY. WE WILL BE LOOKING FOR A NEW TRUCK IN THE FUTURE AS WELL AND WILL BE LOOKING AT LITHIA AND TALKING TO TIM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lithia
Jesse was super nice, patient, and helpful during my car buying process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast and Friendly Service
Dropped off for an oil change service and discovered my truck needed mechanical repair work. They ordered the required parts, had them shipped overnight and my truck was ready to be picked up the following day. Very fast service especially as there had not been a schedule appointment when I dropped off my truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ram Big Horn 1500
Christy and her team did a great job in facilitating my purchase! They were very expeditious and I was out the door with a great deal in less than two hours, which for buying a car is pretty fast. Christy is a consummate professional and I would highly recommend purchasing a car through her and her team!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dakota
Always treated great, appreciate the shuttle service to and from!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New RAM purchase at Lithia Dodge/Jeep Missoula
Great overall experience in purchasing a new Dodge Ram 1500 Lariat at Lithia Dodge & Jer of Missoula Montana.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick friendly service
I came in for an oil change. I was in and out quickly. Staff was very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Not sure what this means.
My service was a recall of two issues. When I called to schedule the service the rep said if the part was not in stock I might have to come back. The part for such a recall should always be in stock and the rep should have known whether it was or not. Other than that I was happy with the service and am extremely happy with my second Ram.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Im a Dodge fan and Missoula Lithia is the best .
Im 100% satisfied with Lithia and all the people i have dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service of Ram
Good service although they used text for updates and questions but never respond to inquiries.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase