Reviews
I would like to say they wear freindly,professional ,
I would like to say they wear freindly,professional , consistent, about the business and direct. I will recommend to someone else.
I would like to say they wear freindly,professional ,
I would like to say they wear freindly,professional , consistent, about the business and direct. I will recommend to someone else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Bernadette! I appreciate your kind words about our friendly and professional team at Serra Honda O'Fallon. It's great to hear that you found our service consistent and direct. Your recommendation means a lot to us! We look forward to seeing you again soon. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Kreg, Sal and the rest of the gang at Serra Honda made
Kreg, Sal and the rest of the gang at Serra Honda made this the most wonderful car buying experience I’ve ever had. From the beginning of the process, Kreg worked diligently to stay within my budget and help me get back on the road and out of a tight spot. Thank you all for your dedication and relentless effort!
Kreg, Sal and the rest of the gang at Serra Honda made
Kreg, Sal and the rest of the gang at Serra Honda made this the most wonderful car buying experience I’ve ever had. From the beginning of the process, Kreg worked diligently to stay within my budget and help me get back on the road and out of a tight spot. Thank you all for your dedication and relentless effort!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Trish! I am happy to hear that Kreg, Sal, and the team at Serra Honda O'Fallon made your car buying experience so wonderful. We strive to provide exceptional service and support, and it’s great to know we met your needs. We look forward to assisting you again in the future. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Working with Nic and Alex has exceptional.
Working with Nic and Alex has exceptional. They have been helpful with all my request and answer my emails quickly, often within just minutes. Looking forward to continue working with this dealership.
Working with Nic and Alex has exceptional.
Working with Nic and Alex has exceptional. They have been helpful with all my request and answer my emails quickly, often within just minutes. Looking forward to continue working with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Heath! I'm happy to hear that your experience with Nic and Alex at Serra Honda O'Fallon has been exceptional. Quick responses and attentive service are what we strive for, and it's great to know we met your expectations. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Great attitude, helpful and accommodating!
Great attitude, helpful and accommodating! I am quite happy we got him as our sales associate!!
Great attitude, helpful and accommodating!
Great attitude, helpful and accommodating! I am quite happy we got him as our sales associate!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Anyeline! I am glad to hear you had a positive experience with our sales associate at Serra Honda O'Fallon. Your satisfaction is our priority. We look forward to assisting you again. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Jose was wonderful to deal with.
Jose was wonderful to deal with. Very professional and friendly. He was able to answer all of the questions I had and I never felt pressured. I would be a return customer.
Jose was wonderful to deal with.
Jose was wonderful to deal with. Very professional and friendly. He was able to answer all of the questions I had and I never felt pressured. I would be a return customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Kay! I'm delighted to hear that you had a great experience with Jose at Serra Honda O'Fallon. It's wonderful to know that you felt comfortable and well-informed during your visit. We look forward to welcoming you back as a return customer! Safe travels in your vehicle! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Great customer service.
Great customer service. Would recommend. Glad to be back in a Honda cr-v. Jose was sure to explain some of the new upgrades in the 26 model.
Great customer service.
Great customer service. Would recommend. Glad to be back in a Honda cr-v. Jose was sure to explain some of the new upgrades in the 26 model.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Ian! I'm pleased to hear that you had a great experience at Serra Honda O'Fallon and that you're happy to be back in a Honda CR-V. It's wonderful to know that Jose was able to guide you through the new upgrades in the 2026 model. We appreciate your recommendation and look forward to serving you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Amazing customer service, and the process was done
Amazing customer service, and the process was done efficiently! Thank you!! Hose is ready for his own dealership in my opinion. His performance is one of an owner verses operator.
Amazing customer service, and the process was done
Amazing customer service, and the process was done efficiently! Thank you!! Hose is ready for his own dealership in my opinion. His performance is one of an owner verses operator.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Oanh! I'm delighted to hear that you had an amazing experience with us at Serra Honda O'Fallon. Hose truly embodies the spirit of exceptional service, and I appreciate your recognition of his efforts. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Honestly They Are A Zero Pressure Dealership.
Honestly They Are A Zero Pressure Dealership. As A Female Buyer, There Was No Pressure Unlike What I Have Before.
Honestly They Are A Zero Pressure Dealership.
Honestly They Are A Zero Pressure Dealership. As A Female Buyer, There Was No Pressure Unlike What I Have Before.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Heather! I truly appreciate your kind words about your experience at Serra Honda O'Fallon. I'm glad to hear that our no-pressure approach made your visit enjoyable, especially as a female buyer. Your comfort and satisfaction are our priorities. We look forward to seeing you again soon, and thank you for sharing your experience! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
I have bought several Honda cars in my life, and I
I have bought several Honda cars in my life, and I always come back, especially when Jose is there for me!!! The best sales man ever! He listens very well his client’s needs and always willing to help to get the best deal for you! Además habla perfecto Español, así que no existen barreras para que el cliente siempre sea escuchado por el!!! El mejor!!!!
I have bought several Honda cars in my life, and I
I have bought several Honda cars in my life, and I always come back, especially when Jose is there for me!!! The best sales man ever! He listens very well his client’s needs and always willing to help to get the best deal for you! Además habla perfecto Español, así que no existen barreras para que el cliente siempre sea escuchado por el!!! El mejor!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Araceli! I truly appreciate your kind words and loyalty to Serra Honda O'Fallon. I'm thrilled to hear that Jose has provided you with such exceptional service and that he's been able to assist you in both English and Spanish. Looking forward to seeing you again for your next Honda purchase! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
Incredible service!
Incredible service! I would highly recommend to anybody looking to purchase a new car for their family.
Incredible service!
Incredible service! I would highly recommend to anybody looking to purchase a new car for their family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I am happy to hear you had an incredible experience at Serra Honda O'Fallon. Your recommendation means a lot to us. We look forward to assisting you and your family with your next vehicle purchase. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139
