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Serra Honda O'Fallon

(311 reviews)
Visit Serra Honda O'Fallon
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

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New (618) 403-5180 (618) 403-5180
Used (618) 403-5193 (618) 403-5193
Service (618) 403-5218 (618) 403-5218

Inventory

See all 254 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2023.
Welcome to Serra Honda O'Fallon, your premier destination for all your automotive needs in the O'Fallon, St.Louis and Surrounding Communities. Our dealership is proud to showcase a diverse range of well-engineered Honda models in this year's lineup. As you explore our selection of new Honda vehicles, you'll discover many options that await your review and test drive. Our dedicated sales team is committed to delivering supportive and friendly service to each customer, ensuring a positive experience that extends seamlessly across our service shop, financing department, and more.

Service center

Phone number (618) 403-5218

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Honda O'Fallon from DealerRater.

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I would like to say they wear freindly,professional ,

I would like to say they wear freindly,professional , consistent, about the business and direct. I will recommend to someone else.

I would like to say they wear freindly,professional ,

I would like to say they wear freindly,professional , consistent, about the business and direct. I will recommend to someone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Bernadette! I appreciate your kind words about our friendly and professional team at Serra Honda O'Fallon. It's great to hear that you found our service consistent and direct. Your recommendation means a lot to us! We look forward to seeing you again soon. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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Kreg, Sal and the rest of the gang at Serra Honda made

Kreg, Sal and the rest of the gang at Serra Honda made this the most wonderful car buying experience I’ve ever had. From the beginning of the process, Kreg worked diligently to stay within my budget and help me get back on the road and out of a tight spot. Thank you all for your dedication and relentless effort!

Kreg, Sal and the rest of the gang at Serra Honda made

Kreg, Sal and the rest of the gang at Serra Honda made this the most wonderful car buying experience I’ve ever had. From the beginning of the process, Kreg worked diligently to stay within my budget and help me get back on the road and out of a tight spot. Thank you all for your dedication and relentless effort!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Trish! I am happy to hear that Kreg, Sal, and the team at Serra Honda O'Fallon made your car buying experience so wonderful. We strive to provide exceptional service and support, and it’s great to know we met your needs. We look forward to assisting you again in the future. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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Working with Nic and Alex has exceptional.

Working with Nic and Alex has exceptional. They have been helpful with all my request and answer my emails quickly, often within just minutes. Looking forward to continue working with this dealership.

Working with Nic and Alex has exceptional.

Working with Nic and Alex has exceptional. They have been helpful with all my request and answer my emails quickly, often within just minutes. Looking forward to continue working with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Heath! I'm happy to hear that your experience with Nic and Alex at Serra Honda O'Fallon has been exceptional. Quick responses and attentive service are what we strive for, and it's great to know we met your expectations. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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Great attitude, helpful and accommodating!

Great attitude, helpful and accommodating! I am quite happy we got him as our sales associate!!

Great attitude, helpful and accommodating!

Great attitude, helpful and accommodating! I am quite happy we got him as our sales associate!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Anyeline! I am glad to hear you had a positive experience with our sales associate at Serra Honda O'Fallon. Your satisfaction is our priority. We look forward to assisting you again. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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Jose was wonderful to deal with.

Jose was wonderful to deal with. Very professional and friendly. He was able to answer all of the questions I had and I never felt pressured. I would be a return customer.

Jose was wonderful to deal with.

Jose was wonderful to deal with. Very professional and friendly. He was able to answer all of the questions I had and I never felt pressured. I would be a return customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Kay! I'm delighted to hear that you had a great experience with Jose at Serra Honda O'Fallon. It's wonderful to know that you felt comfortable and well-informed during your visit. We look forward to welcoming you back as a return customer! Safe travels in your vehicle! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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Great customer service.

Great customer service. Would recommend. Glad to be back in a Honda cr-v. Jose was sure to explain some of the new upgrades in the 26 model.

Great customer service.

Great customer service. Would recommend. Glad to be back in a Honda cr-v. Jose was sure to explain some of the new upgrades in the 26 model.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Ian! I'm pleased to hear that you had a great experience at Serra Honda O'Fallon and that you're happy to be back in a Honda CR-V. It's wonderful to know that Jose was able to guide you through the new upgrades in the 2026 model. We appreciate your recommendation and look forward to serving you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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Amazing customer service, and the process was done

Amazing customer service, and the process was done efficiently! Thank you!! Hose is ready for his own dealership in my opinion. His performance is one of an owner verses operator.

Amazing customer service, and the process was done

Amazing customer service, and the process was done efficiently! Thank you!! Hose is ready for his own dealership in my opinion. His performance is one of an owner verses operator.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Oanh! I'm delighted to hear that you had an amazing experience with us at Serra Honda O'Fallon. Hose truly embodies the spirit of exceptional service, and I appreciate your recognition of his efforts. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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Honestly They Are A Zero Pressure Dealership.

Honestly They Are A Zero Pressure Dealership. As A Female Buyer, There Was No Pressure Unlike What I Have Before.

Honestly They Are A Zero Pressure Dealership.

Honestly They Are A Zero Pressure Dealership. As A Female Buyer, There Was No Pressure Unlike What I Have Before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Heather! I truly appreciate your kind words about your experience at Serra Honda O'Fallon. I'm glad to hear that our no-pressure approach made your visit enjoyable, especially as a female buyer. Your comfort and satisfaction are our priorities. We look forward to seeing you again soon, and thank you for sharing your experience! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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I have bought several Honda cars in my life, and I

I have bought several Honda cars in my life, and I always come back, especially when Jose is there for me!!! The best sales man ever! He listens very well his client’s needs and always willing to help to get the best deal for you! Además habla perfecto Español, así que no existen barreras para que el cliente siempre sea escuchado por el!!! El mejor!!!!

I have bought several Honda cars in my life, and I

I have bought several Honda cars in my life, and I always come back, especially when Jose is there for me!!! The best sales man ever! He listens very well his client’s needs and always willing to help to get the best deal for you! Además habla perfecto Español, así que no existen barreras para que el cliente siempre sea escuchado por el!!! El mejor!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Araceli! I truly appreciate your kind words and loyalty to Serra Honda O'Fallon. I'm thrilled to hear that Jose has provided you with such exceptional service and that he's been able to assist you in both English and Spanish. Looking forward to seeing you again for your next Honda purchase! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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Incredible service!

Incredible service! I would highly recommend to anybody looking to purchase a new car for their family.

Incredible service!

Incredible service! I would highly recommend to anybody looking to purchase a new car for their family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am happy to hear you had an incredible experience at Serra Honda O'Fallon. Your recommendation means a lot to us. We look forward to assisting you and your family with your next vehicle purchase. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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