Reviews
Correspondence initiated on 4/22/25 on Cars.
Correspondence initiated on 4/22/25 on Cars.com has so far failed to generate a relevant response. I emailed Bill Walsh Toyota on 4/22/25 on Cars.com to ask if a 2022 Toyota Rav4 hybrid was still available. The response I received on 4/25/25 was a message from the dealer asking if there had been appropriate follow-up. I responded with a question about the availability of the vehicle. On 5/1/25 I received an email encouraging me to bring my current vehicle in for an appraisal of its trade-in value. My original question has not been answered.
Correspondence initiated on 4/22/25 on Cars.
Correspondence initiated on 4/22/25 on Cars.com has so far failed to generate a relevant response. I emailed Bill Walsh Toyota on 4/22/25 on Cars.com to ask if a 2022 Toyota Rav4 hybrid was still available. The response I received on 4/25/25 was a message from the dealer asking if there had been appropriate follow-up. I responded with a question about the availability of the vehicle. On 5/1/25 I received an email encouraging me to bring my current vehicle in for an appraisal of its trade-in value. My original question has not been answered.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jane, Thank you for taking the time to share your feedback. We're very sorry to hear about your frustrating experience and sincerely apologize for the lack of clear communication regarding the availability of the 2022 Toyota RAV4 Hybrid. We appreciate you bringing this to our attention so we can improve. A member of our team will be reaching out to you directly to provide a clear and accurate update on the vehicle in question. In the meantime, if you’d prefer to connect with a specific representative, please feel free to contact us at (815)587-6541. Thank you again for your patience, and we hope to have the opportunity to earn back your trust.
I traded in my 2013 Pruis and purchased a used 2022 Pruis
I traded in my 2013 Pruis and purchased a used 2022 Pruis from Bill Walsh and Jake was our salesman. He was very nice, chill, and knowledgeable about the used car and helped us figure out the final decision (I was debating between new and used) and I can say I'm extremely happy with our decision. We've been using Bill Walsh Toyota for maintenance on the 2013 Pruis for years and will continue with this new one.
I traded in my 2013 Pruis and purchased a used 2022 Pruis
I traded in my 2013 Pruis and purchased a used 2022 Pruis from Bill Walsh and Jake was our salesman. He was very nice, chill, and knowledgeable about the used car and helped us figure out the final decision (I was debating between new and used) and I can say I'm extremely happy with our decision. We've been using Bill Walsh Toyota for maintenance on the 2013 Pruis for years and will continue with this new one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Jake provided you with such a positive and stress-free car-buying experience. He truly takes pride in being knowledgeable and helpful, and it’s wonderful to know he helped you feel confident in your decision. We’re also honored that you’ve trusted Bill Walsh Toyota for years to maintain your 2013 Prius, and we’re excited to continue serving you with your new 2022 Prius. Congratulations on your upgrade—what a fantastic choice! If there’s anything else we can do for you, whether it’s maintenance or any questions about your new vehicle, don’t hesitate to reach out. Thank you again for your loyalty and support—we look forward to seeing you again soon! 🚗✨
I just bought my second car from Walsh Toyota this past
I just bought my second car from Walsh Toyota this past weekend. These people make buying a pleasure! Always straight forward and dependable. Dave and Stu are the best! I really appreciate this team.
I just bought my second car from Walsh Toyota this past
I just bought my second car from Walsh Toyota this past weekend. These people make buying a pleasure! Always straight forward and dependable. Dave and Stu are the best! I really appreciate this team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're absolutely delighted to hear you've chosen Walsh Toyota for your second car, and we truly appreciate your continued trust! Knowing you consider buying a pleasure here means the world to us. Dave and Stu are indeed fantastic, and we'll be sure to pass along your kind words. Thank you for being a valued customer!
Hello!
Hello! I went in for a tire rotation & oil change earlier this month on my 2020 Corolla, all is well when I go in. I figured while I was there I could get an estimate on a 2024 Camry BUT to be perfectly honestly I wasn't going to buy a car. Thought well I’m going to wait. Jake Elitzer, reached out to me letting me know this is what we can do for you, I absolutely fell in love with my 2023 Toyota Camry he had brought out. The building was around closing time but I didn’t feel pushed or rushed to buying the car, didn’t feel as if they were trying to get me out of the building. Jake is a very calm, patient, intelligent & professional worker. Not only did I give Jake five stars, but this dealership as well. These ladies & gents whom work here are the best, above & beyond to satisfy customers needs. Big Thank You to the Toyota fam & would/did recommend to friends.
Hello!
Hello! I went in for a tire rotation & oil change earlier this month on my 2020 Corolla, all is well when I go in. I figured while I was there I could get an estimate on a 2024 Camry BUT to be perfectly honestly I wasn't going to buy a car. Thought well I’m going to wait. Jake Elitzer, reached out to me letting me know this is what we can do for you, I absolutely fell in love with my 2023 Toyota Camry he had brought out. The building was around closing time but I didn’t feel pushed or rushed to buying the car, didn’t feel as if they were trying to get me out of the building. Jake is a very calm, patient, intelligent & professional worker. Not only did I give Jake five stars, but this dealership as well. These ladies & gents whom work here are the best, above & beyond to satisfy customers needs. Big Thank You to the Toyota fam & would/did recommend to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience! It's always nice to hear about positive interactions with dealerships. Jake's approach sounds refreshing – taking the time to understand your needs and not pressuring you into a sale. Congratulations on your new 2023 Camry!
Hi, I recently was looking to purchase a newer Toyota
Hi, I recently was looking to purchase a newer Toyota car. My 2007 Corolla was still running very good, but I was wanting to make a two vehicle trade due to parking issues and wanting a newer car. I found the Walsh dealership on a WEB search and I found a used Rav4 I wanted to look at. I called and it was still for sale. I arrived at the dealership and was greeted by Salesman Jake Elitzer. Jake and I talked about what type of car I was looking for and what vehicles I wanted to trade in. He showed me the car I had found on my WEB search and we took a nice long test drive. The drive helped me determine that this car wasn't the one for me. Jake and I then talked about what other Toyota cars might be a better fit for me. Just in the show room near where we were sitting was a new Corolla Cross Hybrid. Just sitting in the car, it seemed like a better fit for me. The manager had no problem moving the car from the show room outside so I could test drive it. Again, we went for a long test drive and this time it was a much better drive for me. The Hybrid car does take a little getting used to, but I decided to work out a deal with Jake and the Manager. Jake Elitzer was quite a help, respectful, patient, knowledgeable and I recommend him should you be looking for new or used car.
Hi, I recently was looking to purchase a newer Toyota
Hi, I recently was looking to purchase a newer Toyota car. My 2007 Corolla was still running very good, but I was wanting to make a two vehicle trade due to parking issues and wanting a newer car. I found the Walsh dealership on a WEB search and I found a used Rav4 I wanted to look at. I called and it was still for sale. I arrived at the dealership and was greeted by Salesman Jake Elitzer. Jake and I talked about what type of car I was looking for and what vehicles I wanted to trade in. He showed me the car I had found on my WEB search and we took a nice long test drive. The drive helped me determine that this car wasn't the one for me. Jake and I then talked about what other Toyota cars might be a better fit for me. Just in the show room near where we were sitting was a new Corolla Cross Hybrid. Just sitting in the car, it seemed like a better fit for me. The manager had no problem moving the car from the show room outside so I could test drive it. Again, we went for a long test drive and this time it was a much better drive for me. The Hybrid car does take a little getting used to, but I decided to work out a deal with Jake and the Manager. Jake Elitzer was quite a help, respectful, patient, knowledgeable and I recommend him should you be looking for new or used car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Steve, Thank you for taking the time to share your positive experience with us. We're so glad to hear that Jake was able to help you find the perfect car. It's great to know that our team was able to provide you with the exceptional service you deserve. We appreciate your recommendation of Jake and our dealership. We strive to make every customer's experience a memorable one. Thanks again for choosing Bill Walsh Toyota!
I had a great experience, Kimberly was very helpful and
I had a great experience, Kimberly was very helpful and helped get me on my way quickly.
I had a great experience, Kimberly was very helpful and
I had a great experience, Kimberly was very helpful and helped get me on my way quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Breathebeadstudio, So glad to hear you had a great experience at Bill Walsh Toyota! We appreciate you taking the time to leave a review, and a big thanks to Kimberly for her helpfulness in getting you on your way quickly. We value efficient and friendly service, so it's fantastic to know she delivered! Thanks again for choosing Bill Walsh Toyota. Sincerely, The Bill Walsh Toyota Team
The staff was friendly and helpful.
The staff was friendly and helpful. They got us what we needed and they did it fast. They met all of our expectations and went above and beyond.
The staff was friendly and helpful.
The staff was friendly and helpful. They got us what we needed and they did it fast. They met all of our expectations and went above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear TamaraN19, Wow, thank you for the fantastic review! We aim to exceed expectations at Bill Walsh Toyota, so it's truly rewarding to hear the staff went above and beyond for you. We're glad they were friendly, helpful, and got you what you needed quickly! Thanks again for choosing Bill Walsh Toyota. Sincerely, The Bill Walsh Toyota Team
Was pleasantly surprised to find no games, easy and
Was pleasantly surprised to find no games, easy and prompt communication, and a pleasant sales staff.
Was pleasantly surprised to find no games, easy and
Was pleasantly surprised to find no games, easy and prompt communication, and a pleasant sales staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear about your positive experience! It sounds like the team really nailed it with their attentive communication and friendly approach. It's not every day you encounter such seamless interactions when dealing with sales.
They are very genuine people and do a good job.
They are very genuine people and do a good job. We bought a grand highlander hybrid max platinum from them. They do clean business and do not play games with buyers. I am saying this after talking to a lot of dealerships in search of this vehicle. We have to thank Curtis who quickly got us in touch with Mike. And the whole process was smooth after that. On the day of purchase, everything was perfect. Kimberly is so friendly and knowledgeable. She patiently explained everything about the car and spent a good deal of time with us after we finished our paperwork. She made sure that we were comfortable with the car. She answered all our questions. Over all it was a great experience. We will not hesitate to buy again from them and would recommend them to anyone we know looking for a car.
They are very genuine people and do a good job.
They are very genuine people and do a good job. We bought a grand highlander hybrid max platinum from them. They do clean business and do not play games with buyers. I am saying this after talking to a lot of dealerships in search of this vehicle. We have to thank Curtis who quickly got us in touch with Mike. And the whole process was smooth after that. On the day of purchase, everything was perfect. Kimberly is so friendly and knowledgeable. She patiently explained everything about the car and spent a good deal of time with us after we finished our paperwork. She made sure that we were comfortable with the car. She answered all our questions. Over all it was a great experience. We will not hesitate to buy again from them and would recommend them to anyone we know looking for a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear about your positive experience with Bill Walsh Toyota and their team! Buying a car can sometimes be a daunting process, but it sounds like Curtis and Mike made it seamless for you. Kimberly's dedication to ensuring you were comfortable with your purchase and her willingness to answer all your questions speaks volumes about the level of customer service they provide. It's great to know that you found a dealership that operates with honesty and transparency, especially after exploring other options. Thank you for sharing your experience, and we're thrilled to hear that you'd recommend Bill Walsh Toyota to others.
I've purchased multiple vehicles from Bill Walsh Toyota
I've purchased multiple vehicles from Bill Walsh Toyota and it is always a great experience. Everyone that works there is a solid person. They stand by their vehicles and are always fair. I enjoy working with Dave the manager, Amanda in finance and Jake in sales and am certainly a customer for life. Highly recommended.
I've purchased multiple vehicles from Bill Walsh Toyota
I've purchased multiple vehicles from Bill Walsh Toyota and it is always a great experience. Everyone that works there is a solid person. They stand by their vehicles and are always fair. I enjoy working with Dave the manager, Amanda in finance and Jake in sales and am certainly a customer for life. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear about your positive experiences at Bill Walsh Toyota! It sounds like their team really goes above and beyond to ensure customer satisfaction. It's especially wonderful to hear that you've found reliable and trustworthy individuals like Dave, Amanda, and Jake to work with. Building strong relationships with customers is crucial, and it seems like they excel in that aspect.