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Subaru of Spokane

(1,633 reviews)
Visit Subaru of Spokane
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 9:00am–3:00pm Closed
2016 state dealer award
View 8 awards
2016 state dealer award 2014 state dealer award
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 980-4015 (866) 980-4015
Used (866) 491-3679 (866) 491-3679
Service (877) 825-3745 (877) 825-3745

Reviews

(1,633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Spokane from DealerRater.

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Best Subaru Dealership around!

Not only did they get me in and out in a timely manor with a great deal, they took the time to get to know me. I know I will be coming back for all my Subaru needs and spreading the word around. Subaru of Spokane will take great care you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase

I was especially impressed with the professionalism of the two sales people I dealt with during the purchase of my new car. Colton and Chase were very helpful at all time. However, I cannot say the same about your financial person. (Can't remember his name.) Although I kept saying over and over that I did not want a warranty, he kept pressuring me, no matter how many times I said NO! I wanted to say: "What is it about the NO word you do not understand?" When I said I wanted to think about it, this person was relentless. So I just walked out. I would suggest that you send this individual to a class on interpersonal communication skills and sensitivity training. Every other aspect of my experience was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and friendly

This was my first time purchasing a new vehicle, I was looking for a red Forester and I was lucky enough get one from you, you made the process simple, quick and friendly service, thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchase experience.

The object I purchased was indeed the one I selected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Subaru Customer, thank you so much for the positive review! ( I think ) hahaha ! Thanks again for taking the time to leave us this information about your recent visit. Michael Keegan - General Manager

Thanks Nick Duddy

Nick answered my online enquiry for a 2018 Crosstrek with professionalism, no pressure, which is important as I'm on chemo We got an excellent quote and 3 days later it's mine and it's beautiful and safe in the snow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Flawless

Steve Blue made buying my new car so easy, my experience from the first phone call to the delivery was excellent, thanks Steve! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2018 outback

Great Buying experience. I would recommend this dealer to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dan, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of Spokane! Michael Keegan - General Manager

Used Car Purchase

The whole process from arriving to walking out went very smoothly. The folks at Subaru were all accommodating and very nice. The only gripe I have is that they did not check the tire pressure before I left the dealership with the car. Upon arriving home, I checked and they were all different amounts and very low.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello K, thank you; we appreciate your feedback! If there is anything we can take care of for you, please don't hesitate to call. Michael Keegan - General Manager

Perfect first car!

Steve helped me understand the buying process and helped me find a deal exactly in my price range, for it being my first time buying a car he assured me that this was honestly an amazing car and got me everything I needed and more! 10/10 would recommend him to anyone looking to buy a car new or used!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Out standing Dealer

I HAD THE BEST SALES PERSON .He was outstanding 5 star all the way & the equipment instruction person he was also outstanding . I never had such great service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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