Reviews
Best Subaru Dealership around!
Not only did they get me in and out in a timely manor with a great deal, they took the time to get to know me. I know I will be coming back for all my Subaru needs and spreading the word around. Subaru of Spokane will take great care you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase
I was especially impressed with the professionalism of the two sales people I dealt with during the purchase of my new car. Colton and Chase were very helpful at all time. However, I cannot say the same about your financial person. (Can't remember his name.) Although I kept saying over and over that I did not want a warranty, he kept pressuring me, no matter how many times I said NO! I wanted to say: "What is it about the NO word you do not understand?" When I said I wanted to think about it, this person was relentless. So I just walked out. I would suggest that you send this individual to a class on interpersonal communication skills and sensitivity training. Every other aspect of my experience was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and friendly
This was my first time purchasing a new vehicle, I was looking for a red Forester and I was lucky enough get one from you, you made the process simple, quick and friendly service, thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase experience.
The object I purchased was indeed the one I selected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Subaru Customer, thank you so much for the positive review! ( I think ) hahaha ! Thanks again for taking the time to leave us this information about your recent visit. Michael Keegan - General Manager
Thanks Nick Duddy
Nick answered my online enquiry for a 2018 Crosstrek with professionalism, no pressure, which is important as I'm on chemo We got an excellent quote and 3 days later it's mine and it's beautiful and safe in the snow.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Flawless
Steve Blue made buying my new car so easy, my experience from the first phone call to the delivery was excellent, thanks Steve! Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2018 outback
Great Buying experience. I would recommend this dealer to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of Spokane! Michael Keegan - General Manager
Used Car Purchase
The whole process from arriving to walking out went very smoothly. The folks at Subaru were all accommodating and very nice. The only gripe I have is that they did not check the tire pressure before I left the dealership with the car. Upon arriving home, I checked and they were all different amounts and very low.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello K, thank you; we appreciate your feedback! If there is anything we can take care of for you, please don't hesitate to call. Michael Keegan - General Manager
Perfect first car!
Steve helped me understand the buying process and helped me find a deal exactly in my price range, for it being my first time buying a car he assured me that this was honestly an amazing car and got me everything I needed and more! 10/10 would recommend him to anyone looking to buy a car new or used!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Out standing Dealer
I HAD THE BEST SALES PERSON .He was outstanding 5 star all the way & the equipment instruction person he was also outstanding . I never had such great service.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
