Reviews
Write a reviewAmazing
Really helpful they were really patient both by phone and in store I had a great knowledge of what I wanted to buy after I went there
Amazing
Really helpful they were really patient both by phone and in store I had a great knowledge of what I wanted to buy after I went there
- Customer service 4.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mercedes Benz G500
As a proud customer of BAS, I am extremely delighted to disclose my positive experience to all customers who appreciate quality service. It has been about 4 years since I purchased my luxury SUV from them and everytime I go there for service, the job is always done effectively for a marginal fee. Recently, my truck couldn't move forward and backward and I had it towed to them. To my big surprise, I had it back yesterday (11/20/19). While I was expecting a monster bill, to my big surprise, the invoice was zero. When I asked why, the answer was: " What was done, only required a nominal charge", and as a customer, that charge was fully discounted. In my opinion, any other place would have charged at least $2,000.00. Thus, with that experience, coupled with many others, I am proud to recommend BAS to anyone who's purchasing or servicing a motor vehicle. All employees at Brooklyn Auto Sales, notably Adam, are super nice and welcome everyone.
Mercedes Benz G500
As a proud customer of BAS, I am extremely delighted to disclose my positive experience to all customers who appreciate quality service. It has been about 4 years since I purchased my luxury SUV from them and everytime I go there for service, the job is always done effectively for a marginal fee. Recently, my truck couldn't move forward and backward and I had it towed to them. To my big surprise, I had it back yesterday (11/20/19). While I was expecting a monster bill, to my big surprise, the invoice was zero. When I asked why, the answer was: " What was done, only required a nominal charge", and as a customer, that charge was fully discounted. In my opinion, any other place would have charged at least $2,000.00. Thus, with that experience, coupled with many others, I am proud to recommend BAS to anyone who's purchasing or servicing a motor vehicle. All employees at Brooklyn Auto Sales, notably Adam, are super nice and welcome everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best car buying experience ever!
Best car buying experience ever! They are honest, excellent communicators, very responsive, and have a true passion for what they do! I can’t thank them enough! This whole process of buying a car was a very positive experience. Since I was 14 I’ve dreamed that one day I’d be able to own a white twin turbo Supra! I’ve been following Brooklyn Auto for a little over a year now. I’ve always loved looking at all the awesome cars they have and dream that one day I’d be able to buy something as cool. I started following them because I’ve always loved Toyota Supra’s, and they always seem to have very quality ones for sell. Only problem is I live in Kansas in they are in New York. But Last month they posted the car I had always wanted. A White Twin Turbo Supra with only 71k miles on it. That night day at about 10pm my time (even later in New York) I texted the number posted and within minutes Adam from Brooklyn Auto Messaged me back. I told him that I really liked the car and preceded to ask questions. That night I ask if he could finance a part of the car and he told me no problem. He had a bank that he used that he trusted. The next morning Adam and I spoke on the phone and made me feel really comfortable with the whole process. He was very prompt when requesting any videos, and very responsive with answering all the questions that I had. It took the thought “is this for real” or “a bad deal” completely away! With little time I was approved for the loan and the car was mine! Now for transportation! I’ve always had a bad experience with transporters. Adam told me not to worry because he had a guy. The transport guy called me and told me because I was working with Adam he would hook me up and give me a discount and setup a time to pick up the car the next day. This was on a Thursday, the transporter told me he should have the car to me by the following Thursday. Adam sent me another Video of the car getting loaded up and I got supra excited! Well guess what? That Sunday I got a call from the transporter saying he was only 3 hours out!!! For real!?!?! He showed up 4 days early! Seeing the car for the first time was amazing! Just how it had been described to me! It only took 25 years. Because of Adam I now have the car I’ve always wanted, and it is crazy nice!!!! If you are looking to buy a car from these guys don’t hesitate. They are honest, excellent communicators, very responsive, and have a true passion for what they do! I can’t thank them enough! This whole process of buying a car was a very positive experience.
Best car buying experience ever!
Best car buying experience ever! They are honest, excellent communicators, very responsive, and have a true passion for what they do! I can’t thank them enough! This whole process of buying a car was a very positive experience. Since I was 14 I’ve dreamed that one day I’d be able to own a white twin turbo Supra! I’ve been following Brooklyn Auto for a little over a year now. I’ve always loved looking at all the awesome cars they have and dream that one day I’d be able to buy something as cool. I started following them because I’ve always loved Toyota Supra’s, and they always seem to have very quality ones for sell. Only problem is I live in Kansas in they are in New York. But Last month they posted the car I had always wanted. A White Twin Turbo Supra with only 71k miles on it. That night day at about 10pm my time (even later in New York) I texted the number posted and within minutes Adam from Brooklyn Auto Messaged me back. I told him that I really liked the car and preceded to ask questions. That night I ask if he could finance a part of the car and he told me no problem. He had a bank that he used that he trusted. The next morning Adam and I spoke on the phone and made me feel really comfortable with the whole process. He was very prompt when requesting any videos, and very responsive with answering all the questions that I had. It took the thought “is this for real” or “a bad deal” completely away! With little time I was approved for the loan and the car was mine! Now for transportation! I’ve always had a bad experience with transporters. Adam told me not to worry because he had a guy. The transport guy called me and told me because I was working with Adam he would hook me up and give me a discount and setup a time to pick up the car the next day. This was on a Thursday, the transporter told me he should have the car to me by the following Thursday. Adam sent me another Video of the car getting loaded up and I got supra excited! Well guess what? That Sunday I got a call from the transporter saying he was only 3 hours out!!! For real!?!?! He showed up 4 days early! Seeing the car for the first time was amazing! Just how it had been described to me! It only took 25 years. Because of Adam I now have the car I’ve always wanted, and it is crazy nice!!!! If you are looking to buy a car from these guys don’t hesitate. They are honest, excellent communicators, very responsive, and have a true passion for what they do! I can’t thank them enough! This whole process of buying a car was a very positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't waste your time
Doesn't return emails. After getting in touch with one of the sales guys they gave me the run around about sending me a carfax. They just want to get you to come in and won't give you any details about the vehicle. Not wasting time with shady business practices it was abvious they're hiding something they don't want me to see. Lost interests cause of their lack of caring and support.
Don't waste your time
Doesn't return emails. After getting in touch with one of the sales guys they gave me the run around about sending me a carfax. They just want to get you to come in and won't give you any details about the vehicle. Not wasting time with shady business practices it was abvious they're hiding something they don't want me to see. Lost interests cause of their lack of caring and support.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Financed a vehicle
Best dealer shop I’ve dealt with while searching for my car. Gave me zero issues and was very helpful in getting me a finance. Definitely would recommend anyone to purchase from there. Best dealership in Brooklyn.
Financed a vehicle
Best dealer shop I’ve dealt with while searching for my car. Gave me zero issues and was very helpful in getting me a finance. Definitely would recommend anyone to purchase from there. Best dealership in Brooklyn.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Purchase Experience Ever
Adam was fantastic, stopped at nothing to get me approved on my loan for a car I've wanted for years. He was very cool, funny, and a pleasure to work with. He exceeded my high expectations. The lot is small and comfortable, and every vehicle on the lot is in absolute pristine condition. I recommend Adam and Brooklyn Auto Sales to anyone who is looking for their dream car!
Best Purchase Experience Ever
Adam was fantastic, stopped at nothing to get me approved on my loan for a car I've wanted for years. He was very cool, funny, and a pleasure to work with. He exceeded my high expectations. The lot is small and comfortable, and every vehicle on the lot is in absolute pristine condition. I recommend Adam and Brooklyn Auto Sales to anyone who is looking for their dream car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Supra
Had a great experience at Brooklyn auto sales.very professional and very satisfied with my car! No hidden fees like many dealers! Will definitely buy my next car here. Thank you!
Supra
Had a great experience at Brooklyn auto sales.very professional and very satisfied with my car! No hidden fees like many dealers! Will definitely buy my next car here. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
purchase experience
its takes a strong customer service skilled person to convince someone from the bronx to drive over the Bqe.. to the middle of Brooklyn to buy a car .. with all the dealerships in the bronx.........Just to let everyone know that batman and robin dont have anything on the new dynamic duo....ADAM and his brother MIKE...when you walk into the door , youre no longer a customer you become a friend...no hassling back and forth like the major dealerships..all should take lessons from these guys..more than fair..adam fights with finance companies to get the best deal for the customer ..less than an hour and i was out the door..with my new car and all paperwork included...i wasnt in the market to buy a new car..but adam was able to pull it off.... as side note...the ink wasnt even dried on our current deal and i am already looking to pick up a 2nd vehicle from him.....Top shelf adam..... you get me vote brother
purchase experience
its takes a strong customer service skilled person to convince someone from the bronx to drive over the Bqe.. to the middle of Brooklyn to buy a car .. with all the dealerships in the bronx.........Just to let everyone know that batman and robin dont have anything on the new dynamic duo....ADAM and his brother MIKE...when you walk into the door , youre no longer a customer you become a friend...no hassling back and forth like the major dealerships..all should take lessons from these guys..more than fair..adam fights with finance companies to get the best deal for the customer ..less than an hour and i was out the door..with my new car and all paperwork included...i wasnt in the market to buy a new car..but adam was able to pull it off.... as side note...the ink wasnt even dried on our current deal and i am already looking to pick up a 2nd vehicle from him.....Top shelf adam..... you get me vote brother
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Came in to buy my dream car and that?s exactly what I did. Buying process was smooth and customer service is one of the best I?ve seen from any dealership. 100% would recommend.
Great Service
Came in to buy my dream car and that?s exactly what I did. Buying process was smooth and customer service is one of the best I?ve seen from any dealership. 100% would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing dealrship
A1 service, these guys go above and beyond for you . They are willing to find the car of your dreams and make it a reality. I couldn?t ask for better service. Great dealership !
Amazing dealrship
A1 service, these guys go above and beyond for you . They are willing to find the car of your dreams and make it a reality. I couldn?t ask for better service. Great dealership !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase