Reviews
Oil Change and check strange noise
Brain my service advisor was great as always. I don’t have to worry about the repairs because he seems to know what to do before I tell him what’s the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Tune up
I’m a long time Nissan customer of 31 years in Mobile, AL. I’ve never had any major issues with this dealership(from Pat Peck Nissan to Nissan of Mobile).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review, it is greatly appreciated.
Mr Erik was my service advisor.
The service was excellent and my service advisor was very helpful and kind. A lyft was provided to transport me home and back to the dealership. My experience was very delightful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Service was quick and well done considering that I
I had to have 4 things done to my car. Service was quick considering all that I needed to have done. And my service consultant Brian was very kind and curdious.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review, it is greatly appreciated.
05 Altima Nissan
Na, was not pleased , I paid $3950. And I feel my work should Have Been very pleased , but am not happy at all., I feel the work was to much for what I paid for and I feel like the customer is always right
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry that you feel this way about your recent service experience. Please know that the repairs that you approved were for the replacement of the engine. If you would like to discuss any additional repairs please reach out to us. Terry Davis Service Manager tdavis@nissanofmobile.com Mike Springs General Manager msprings@Group1Auto.com
Tire Purchase
My Technician Brian is always pleasant as very efficient making sure that I understand everything pertaining my vehicle. He has a positive and caring attitude always.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback. We thank you for your business and look forward to your next visit!
Diagnosis test
Prices are way to high for service and the techs are not experienced enough to do the work they were telling me stuff that was not wrong on my vehicle and can not afford to do the work will never buy another Nissan again
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry you feel this way, please understand all of our technicians are Nissan Certified and we have 5 Nissan certified Master Technicians more than double our competition. As you know when a vehicle reaches over 100,000 miles, is out of warranty and a major component has to be replaced it can get very expensive. We're sorry that we couldn't resolve your concerns and that we were unable to meet your expectations.
I am a forever customer of Nissan of Mobile
Erik Orduna is the absolute BEST Service Consultant with #1 customer service and professionalism. I highly recommend Nissan of Mobile and recommend to everyone to buy a vehicle at Nissan because of the exemplary service. Top rated product and top rated service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Stephanie for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great service, always!
They are always friendly and the amenities make waiting easier. The techs always give you a detailed report on your car and they recommend services that will extend the life of your vehicle. The waits are a little long, but with free WiFi, I manage.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback. We thank you for your business and look forward to your next visit!
Best Nissan Dealer ever!!!
Nissan of Mobile always delivers!! Service and Sales department are excellent. Ask for LT Gulley and Tracy Jones. They will get you in a new car!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Anand for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!