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Loudon Motors Ford

(441 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–8:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2016 consumer dealer award
New (877) 451-3019 (877) 451-3019
Used (877) 457-3676 (877) 457-3676
Service (888) 314-7582 (888) 314-7582

Reviews

(441 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Loudon Motors Ford from DealerRater.

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professional assistance, friendly service!

Danny Friedman, Loudon Motors of Minerva, ohio, really worked above and beyond to get us in the vehicle we wanted. He along with the staff worked with our financial availability to make this dream become a reality!! Can't believe it, thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Great Truck Buyinig Experience

Found the perfect Ranger at Loudons. It is in Excellent condition, Love it. Vickie was may sales person. She was awesome, going above and beyond making sure everything went smooth. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Very Pleased

I am a older person who over a lifetime has dealt with a lot of dealers and salespeople, they are all about the same. In 2011 we where greeted at Loudon by Vicky and I was given the best auto buying experience of my lifetime; It's not about the price today because they are all the same it's about nice,real,everyday people.For me it took 40 years to find a Vicky and a Loudon, I have been treated the same in parts, service and finance. I am back in 2014 have made a new purchase and know that the owner needs to thank the Lord for VICKY and his staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

enjoyable purchase

Traveled from the wheeling area to make 3rd vehicle purchase from Paul. When the time comes to buy a new super duty I know where to go and who to see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Adjusted to my schedule

Over the top service from purchase ease to service. Paul Paumier made my purchase experience so easy and explained everything to me in terms I was able to grasp not just once but with 2 vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Very pleased

We had a great experience with our purchase, and have and will recommend this dealership and our sales person to our friends and family. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Great Experience

Purchasing my 2014 Ford Escape as very easy. I described the features that I wanted and the vehicle was immediately brought out so I could test drive it. What great service! All the vehicle features were explained and demonstrated to me when I picked it up. If I had any additional questions, I went back and they were happy to assist me! This is exactly the car and service I wanted and expected! Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Titanium Happy

Vickie assisted me with the buying process of a New Escape. I think of the car buying process difficult. Vickie made the process so enjoyable!! I love my new escape and enjoying the process! I recommend Vickie and Loudon Motors Ford to Friends and Family Too!! p.s. Vickie came to the house to help me connect home link. Thank you Vickie!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Very happy!

My name is Brady Baker from Pocatello Idaho. I was working in the area when my Ford F-150 broke down. I had it towed to Louden Motor Ford. Upon arrival the service department was professional and courteous. I had been toying with buying a new truck for a couple years so I told them if they could make it worth my while I would buy a new truck that day. I was taken to Paul Paumier on the sales floor who treated me very well, he sat down with me and we discussed what I was looking for in a new truck. I told him I wanted a 1 ton fully loaded, he asked what color, my response was, I don't care, color doesn't mean much to me. Paul went out to the lot and pulled up in my black beauty......at that point color did matter because she was absolutely beautiful! We took it for a test drive and that's all it took, I was sold and in turn Paul had a real easy time selling it to me. I am very happy with my truck, though if I had any complaint, they didn't have a one ton with all the options I wanted so I had to settle with a three quarter ton. I appreciate my experience with Louden and would do business with them again if I'm in that part of the country. Just a side note, they also repaired my F-150 and did a great job on it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Great service and facility

My sales person,Vickie, was knowledgeable, friendly, and professional! Loudon's should be proud of her overall salesmanship!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.