Reviews
I recently bought my first car at this dealership a USED
I recently bought my first car at this dealership a USED 2020 Chevy Trax and was scammed out of my money. The car was sold to me for 16,000. They scammed me for a 26.6% interest rate on the car and owe $31,000 back. I could've bought a brand new car for that kind of money. It sickens me that they tried to avoid that question until i signed for the car. Please do not buy a car from them.
I recently bought my first car at this dealership a USED
I recently bought my first car at this dealership a USED 2020 Chevy Trax and was scammed out of my money. The car was sold to me for 16,000. They scammed me for a 26.6% interest rate on the car and owe $31,000 back. I could've bought a brand new car for that kind of money. It sickens me that they tried to avoid that question until i signed for the car. Please do not buy a car from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Seamless experience with JJ Rivera.
Seamless experience with JJ Rivera. Talked me into coming to his dealership before some others. Understanding of my expectations and needs and delivered on them.
Seamless experience with JJ Rivera.
Seamless experience with JJ Rivera. Talked me into coming to his dealership before some others. Understanding of my expectations and needs and delivered on them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Seamless experience with JJ Rivera.
Seamless experience with JJ Rivera. Talked me into coming to his dealership before some others. Understanding of my expectations and needs and delivered on them.
Seamless experience with JJ Rivera.
Seamless experience with JJ Rivera. Talked me into coming to his dealership before some others. Understanding of my expectations and needs and delivered on them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael Somoles, thank you for your kind words and congratulations on your new vehicle! We appreciate you choosing Parks Ford of Wesley Chapel!
The service provided was excellent, and Carlos
The service provided was excellent, and Carlos demonstrated a high level of respect and assistance. Additionally, he ensured that the service performed met our expectations.
The service provided was excellent, and Carlos
The service provided was excellent, and Carlos demonstrated a high level of respect and assistance. Additionally, he ensured that the service performed met our expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ace Jenkins was very knowledgeable of the SUV's we drove
Ace Jenkins was very knowledgeable of the SUV's we drove and was very friendly
Ace Jenkins was very knowledgeable of the SUV's we drove
Ace Jenkins was very knowledgeable of the SUV's we drove and was very friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I took my car in for service 4/10/25 and my service
I took my car in for service 4/10/25 and my service advisor John Kidd was awesome, very knowledgeable and updated us on everything, John is an asset to your company and looking forward to seeing him on our next visit Thank you John for all your hard work
I took my car in for service 4/10/25 and my service
I took my car in for service 4/10/25 and my service advisor John Kidd was awesome, very knowledgeable and updated us on everything, John is an asset to your company and looking forward to seeing him on our next visit Thank you John for all your hard work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Doreen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
We brought our car in for service and John Kidd was our
We brought our car in for service and John Kidd was our service advisor, John is very knowledgeable and is an asset to your company. He kept us updated on everything, We look forward to seeing John on our next visit, Thank you for all your hard work Doreen Gaeta
We brought our car in for service and John Kidd was our
We brought our car in for service and John Kidd was our service advisor, John is very knowledgeable and is an asset to your company. He kept us updated on everything, We look forward to seeing John on our next visit, Thank you for all your hard work Doreen Gaeta
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ben Suggs had very Good customer service and was real
Ben Suggs had very Good customer service and was real helpful on my journey of getting my first vehicle
Ben Suggs had very Good customer service and was real
Ben Suggs had very Good customer service and was real helpful on my journey of getting my first vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!
The mobile service is very convenient.
The mobile service is very convenient. The service technician was prompt and courteous. Had my truck taken care in less than 30 minutes.
The mobile service is very convenient.
The mobile service is very convenient. The service technician was prompt and courteous. Had my truck taken care in less than 30 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luke was very kind and was able to answer all of my
Luke was very kind and was able to answer all of my questions. Super professional and respectful. Thank you!
Luke was very kind and was able to answer all of my
Luke was very kind and was able to answer all of my questions. Super professional and respectful. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car