Reviews
Wonderful experience!
Wonderful experience! Mike McAtee was amazing. He guided us through the buying process and was extremely helpful every step of the way. Emily was also wonderful to deal with, helping us answer questions and alleviate concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience - Jeff made the buying process easy and
Great experience - Jeff made the buying process easy and when we needed a different vehicle we looked here first because of the excellent service we receive
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service! Great employees interactions! John S. is...
Great service! Great employees interactions! John S. is very attentive, respectful, and welcoming. I would definitely recommend people to buy their vehicle from Bob Lindsay Honda in Peoria, IL.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’ve always had excellent service with your maintenance...
We’ve always had excellent service with your maintenance department and a great rapport with her sales representative Jeff Sullivan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership to work with. Everyone is friendly,...
Great dealership to work with. Everyone is friendly, nice show room and service area. John was especially helpful during the test drive and whole buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took my Odyssey in for scheduled maintenance. I received...
Took my Odyssey in for scheduled maintenance. I received a cost estimate and the time it would take. Went to the customer waiting room with my dog; I love dog friendly companies. The customer area has a huge selection of complimentary hot and cold drinks and snacks, including homemade cookies. My car was ready at the estimated time, and the cost was spot on. If you want a Honda, this is a great dealership. No pressure, easy negotiation, and no packing. We've bought three new Hondas here, and when it becomes time to buy another, we'll be back. We live in Springfield, but the drive to Peoria is well worth our time. This is an A+ dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the online portal to set up a test drive, to the...
From the online portal to set up a test drive, to the receptionist who greeted me, to the salesman, Mike McAtee, who was assigned to me, to the financier who inked the deal...everyone treated me with respect and courtesy. I was out the door with a generous trade offer and a new car in 2 hours. Unprecedented!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
***DO NOT BUY FROM THIS DEALERSHIP !***I had a worst...
***DO NOT BUY FROM THIS DEALERSHIP !*** I had a worst experience here. Me and my husband went to buy a new Honda Accord Hybrid Sport, the sales Manager Paul Schmidt is too rude treated us very badly after buying the car and even raised his voice on us and tried to kick us out just for trying to negotiate on the price. They cant just treat us like xxxx for trying to negotiate on car. Worst customer service ever had. Not sure how @Honda even appoint such salesmen who don't have patience and know how to treat their customers. They don't have any knowledge on car or the car features and tried to charge extra for color which is free from Honda.Even their website don't have correct listing of features of car , the internet member will not send the correct information and nor the sales manager or sales people know anything about cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Treat customer like xxxx
***DO NOT BUY FROM THIS DEALERSHIP !*** I had a worst experience here. Me and my husband went to buy a new Honda Accord Hybrid Sport, the sales Manager Paul Schmidt is too rude treated us very badly after buying the car and even raised his voice on us and tried to kick us out just for trying to negotiate on the price. They cant just treat us like xxxx for trying to negotiate on car. Worst customer service ever had. Not sure how @Honda even appoint such salesmen who don't have patience and know how to treat their customers. They don't have any knowledge on car or the car features and tried to charge extra for color which is free from Honda.Even their website don't have correct listing of features of car , the internet member will not send the correct information and nor the sales manager or sales people know anything about cars
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Everyone was courteous, knowledgeable, and efficient....
Everyone was courteous, knowledgeable, and efficient. They all helped in one way or another. Even got a shuttle ride home and pickup with John.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair