Reviews
Buyer
I am sorry to say this dealer did not respond to my request for info about to car I was look at.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Henry, I apologize that you did not receive a response to your email. We make every effort to respond to each inquiry. I appreciate your interest in our dealership, and I hope that you will consider us again in the future. Thank you, Mark Cox.
Smooth purchase in buying a superb E350
After doing my research on Cox Motor Company, I drove from Birmingham to purchase my car in Dec. I have been extremely happy with the car and the dealership made my purchase easy and painfree. Mark and Brandon were easy to work with and held to their word on what they would do for me when I returned home. This experience was effortless and I would recommend shopping with them for a quality, luxury car. Sue
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cox & Co. - Great Experience
Mark Cox and his associates are top notch professionals. You should look here first for a quality automobile. The car was "as advertised" and Mark and Brandon made the buying process easy. They found what I wanted in just a few days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Director
This is the second car I've purchased from them! The experience was great the first time and even better the second. They remembered me and treated me so respectfully. I'll continue to use them - not just for all of their wonderful service qualities and amazing car buying experience but most importantly for the quality of vehicles they continuously have. Great job!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Easiest process ever and I have bought 7 cars in the past 20 years . As long as I stay in a MB, I will always buy from Cox Thanks !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fabulous Experience
Best car buying experience EVER! I would Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Purchaser
A wonderful experience in dealing with each at Cox Motorcars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
Great experience. Enjoying my Mercedes ML350. I will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GLK350
What a fabulous car buying experience! We drove from Indiana to see a specific GLK350 that was on their list of incoming cars. Brandon stayed in touch with me after my call inquiring about it to make sure it came in before we made the trip down. When we arrived, Brandon greeted us,showed us the car and allowed us with no pressure to view the showroom. Brandon was there to answer any and all questions. We purchased the exact car I wanted and drove it back to Indiana. I had a few questions the next week which Mark was able to answer right away. Mark and Brandon are two professional , friendly and knowledgeable dealers. I would highly recommend Cox & Co. Motorcars to anyone looking for a quality Mercedes!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Me Hall
Easy process from start to finish. Nice clean showroom with a great selection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase