Reviews
Write a reviewHorrible customer service
I called to check on a vehicle that I saw online and the gentleman told me that it was an awesome vehicle and that I needed to hurry and see it before it was gone. So I drove over an hour to see this vehicle at the lot but was informed it was not at that location but at another store of theirs. I was told that they would be waiting for me when I arrived to show me the vehicle. Well as I arrived no one knew who I was or what I was there for nor did they have the vehicle at that location. So by now I am a bit ticked off. I was prepared to purchase the vehicle on the spot but these clowns have no idea what is going on. I have bought several cars from them in the past and will not be purchasing any more from them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dodge Charger
Original listing on cars.com led us to Moses Factory Outlet and the purchase of a used Dodge Charger. Sales and finance team worked to get us where we needed to be. Very persuasive and offered several different options/warranty options to best fit our budget. It was a pleasure to work with them.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robin. Thanks for the good review. At Moses our goal is to provide an exceptional experience to all of our customers. We're glad that we could work to put together a great deal for you. Thanks again. We appreciate your business and look forward to serving you in the future.
Great Service
We recently bought a pick up truck and the whole team was very helpful in all aspects with cost, service and general information.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi. Thanks for the great review. We're glad we could provide you with the assistance you needed in purchasing your new vehicle. At Moses our goal is to provide exceptional service to all of our customers. We appreciate your business and look forward to serving you in the future.