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Rohrich Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,367 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oustanding customer service

We were very pleased with the experience we had with all members of your staff (collision, sales, credit). We felt that they took a personal interest in us and our needs. Your staff is outstanding! I would recommend your dealership to anyone buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Prompt Service

I did not have to wait long for inspection to be completed. Agent assured me that he could arrange a convenient appointment time for further work. He personally scheduled the appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and communication

Dave was a big help and I feel confident that your dealership will be my first choice for all car issues. The communication and updates to me were excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Overall good experience

The service dept. went out of their way to take care of my issues in as short of time as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recent service

Car was done when they said it would be ready. Waiting area was comfortable. Was greeted promptly and service agent made sure all I needed done was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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personnel friendly & informative. Wait area super

The staff were friendly and explained the repair options. The waiting lounge was excellent. Thank you for the coffee and biscotti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service department staff

I felt like the service department handled everything in a timely manner and was even willing to accommodate me without an appointment. They also checked everything over thoroughly and explained each step to me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, friendly staff

1) Ease in making a reservation (I did it by phone). 2) Aid from the Service Receptionist in determining what I needed to get done. 3) Quick Service while I waited. 4) Nice pastries and coffee in the waiting area. 5) Friendly staff.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Most relaxing oil change ever!

Your staff was very courteous. They explained everything in plain language. Although I was just in for an oil change, it was very quick! Your customer lounge is awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quality of Service Department

Extremely knowledgeable service personnel; efficient service; quiet customer waiting area allows me to get work done while waiting for service to be performed; refreshments in quiet customer waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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