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(41 reviews)

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Thankful for their willingness to overlook my past

Thankful for their willingness to overlook my past and bad credit. They let me begin heading in the right direction for the future and my new Honda Civic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing experience

Amazing experience with the entire staff at Expert Auto today! So friendly and a great place to make sure you feel welcome. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They were so polite, I cannot praise them enough.

They were so polite, I cannot praise them enough. I would tell someone to come to him. As long as hes here well always come back! Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The team was very friendly and helpful.

The team was very friendly and helpful. They did a good job. I'm really happy . I will surely recommend you guys. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very kind and thoughtful with my current situation

Very kind and thoughtful with my current situation. Thanks a lot! I really appreciate what they did to help me. I would surely recommend you to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very good experience at Expert Auto.

Very good experience at Expert Auto. They were very friendly and helpful and nice. They really care about customers needs. Thank you so much .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Im very happy .

Thank you for believing in me and trusting me even with my credit issues. Im very happy . Thank you so much for helping me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Finally Found My Perfect Car!!!

I am so beyond incredibly excited about my new 2015 Audi S5. Its perfect in every way and I am over the moon that its all mine! Thank you for all of the help that I got from everyone at Expert Auto. There are too many to name :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Eboni or Imani on site

Browsed the site, saw vehicle I wanted. IMANI calls me 6 times, we speak and I clearly state what I am looking for. She was constantly confirming I would be there on time. Went to expert autos in temple hills. I was. I was even early. The last text from her said to ask for Dewayne and he would get her. As someone else said, she is not there and no one has record of my appointment. Then I am told the specific vehicle and color and mileage I discussed with Imani was not on the lot!!!!!! Asked do I want to look at anything else? Uh, no! Not sure if Imani was ever at this dealership or from a call center but she should have said so.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very satisfied customer. ..i love this service pla

Thanks EXPERT AUTO for a very smooth ride. The service department is very fast and friendly. I love the convenience of the walk in service. This dealership rocks!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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