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Friendly Ford of Geneva

(471 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–7:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–7:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

(471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We had a great experience purchasing our new 2025 ford

We had a great experience purchasing our new 2025 ford explorer! Brandon & Jack were friendly, knowledgeable, and made the whole process smooth from start to finish! Very professional team! We highly recommend.

We had a great experience purchasing our new 2025 ford

We had a great experience purchasing our new 2025 ford explorer! Brandon & Jack were friendly, knowledgeable, and made the whole process smooth from start to finish! Very professional team! We highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We're so glad to hear you had a great experience purchasing your 2025 Ford Explorer. Brandon and Jack are truly dedicated to making the process smooth and stress-free, and we're happy they delivered for you. We appreciate your recommendation and hope you enjoy every mile in your new Explorer! 🚗👏

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What a great experience!

What a great experience! Friendly Ford had the truck of our dreams, offered us a fair price, and made the purchase and pickup process super easy...even though we had to come from 5 hours away! Brandon and Ryan were both great to deal with over the phone and on email. Once we arrived at the beautiful and very clean dealership, everyone was super friendly and helpful. We would highly recommend buying your next vehicle from Brandon and Friendly Ford! Thank you!!

What a great experience!

What a great experience! Friendly Ford had the truck of our dreams, offered us a fair price, and made the purchase and pickup process super easy...even though we had to come from 5 hours away! Brandon and Ryan were both great to deal with over the phone and on email. Once we arrived at the beautiful and very clean dealership, everyone was super friendly and helpful. We would highly recommend buying your next vehicle from Brandon and Friendly Ford! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We're so glad to hear that Brandon and Ryan made your truck-buying experience easy, smooth, and worth the 5-hour drive! It’s great to know you found the truck of your dreams and felt welcomed by our entire team. We truly appreciate your recommendation and are thrilled you had such a positive experience at Friendly Ford. Enjoy your new truck, and thank you again for making the trip to see us! 🚗🙌

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I recently purchased a 2000 Mercedes Sprinter Van for

I recently purchased a 2000 Mercedes Sprinter Van for business use from Friendly Ford, and I can confidently say it was the best vehicle buying experience I’ve ever had. From start to finish, their team demonstrated exceptional professionalism, transparency, and a genuine commitment to customer satisfaction. Brandon Farjone, the salesperson I worked with, provided outstanding service. He was knowledgeable, courteous, and never pushy—a rarity in the car-buying world. We negotiated a fantastic price over the phone, and everything was finalized before I even stepped foot on the lot. When I arrived, the process was seamless, with no surprises or last-minute changes. Friendly Ford went above and beyond to ensure the vehicle was in excellent condition. They performed a full inspection, replaced the brakes, installed new tires, and completed all necessary maintenance before delivering the van directly to my business—a level of service that exceeded all expectations. After the purchase, my mechanic identified a few minor maintenance items. Without hesitation, Friendly Ford covered the costs, further solidifying their commitment to customer care. This dealership sets a gold standard for how vehicle purchases should be handled. Their professionalism, attention to detail, and dedication to ensuring a positive experience have earned my highest recommendation. If you’re in the market for a vehicle—whether for personal or business use—look no further than Friendly Ford. They’ve truly raised the bar for what a car-buying experience should be.

I recently purchased a 2000 Mercedes Sprinter Van for

I recently purchased a 2000 Mercedes Sprinter Van for business use from Friendly Ford, and I can confidently say it was the best vehicle buying experience I’ve ever had. From start to finish, their team demonstrated exceptional professionalism, transparency, and a genuine commitment to customer satisfaction. Brandon Farjone, the salesperson I worked with, provided outstanding service. He was knowledgeable, courteous, and never pushy—a rarity in the car-buying world. We negotiated a fantastic price over the phone, and everything was finalized before I even stepped foot on the lot. When I arrived, the process was seamless, with no surprises or last-minute changes. Friendly Ford went above and beyond to ensure the vehicle was in excellent condition. They performed a full inspection, replaced the brakes, installed new tires, and completed all necessary maintenance before delivering the van directly to my business—a level of service that exceeded all expectations. After the purchase, my mechanic identified a few minor maintenance items. Without hesitation, Friendly Ford covered the costs, further solidifying their commitment to customer care. This dealership sets a gold standard for how vehicle purchases should be handled. Their professionalism, attention to detail, and dedication to ensuring a positive experience have earned my highest recommendation. If you’re in the market for a vehicle—whether for personal or business use—look no further than Friendly Ford. They’ve truly raised the bar for what a car-buying experience should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your amazing review and for sharing your exceptional experience with Friendly Ford! We're thrilled to hear that your purchase of the 2000 Mercedes Sprinter Van was seamless, transparent, and stress-free from start to finish. A huge shoutout to Brandon Farjone for providing knowledgeable, courteous, and pressure-free service. It’s great to know that we could finalize everything remotely, making your visit quick and easy. We're also glad our team went above and beyond by ensuring your van was in top condition before delivery and covering additional maintenance after the sale. Your kind words mean the world to us, and we truly appreciate your highest recommendation. We’re honored to have set a new standard for your car-buying experience and look forward to assisting you again in the future. Enjoy your Sprinter Van and best of luck with your business! 🚐🎉

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Very satisfied with the buying experience of my brand new

Very satisfied with the buying experience of my brand new F250 at Friendly Ford Geneva. Brandon Forjone was hands down an excellent salesman to deal with! Would absolutely do business with him again.

Very satisfied with the buying experience of my brand new

Very satisfied with the buying experience of my brand new F250 at Friendly Ford Geneva. Brandon Forjone was hands down an excellent salesman to deal with! Would absolutely do business with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your fantastic review! 🎉🚗 We're thrilled to hear that you had a great buying experience with your brand-new F250 at our dealership. Brandon Forjone truly goes above and beyond, and we're glad he made the process smooth and enjoyable for you. We appreciate your support and look forward to working with you again in the future. Enjoy your F250! 💪🚘

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Wonderful buying experience.

Wonderful buying experience. I’ve bought 60+ vehicles in my life and they really impressed me. Brandon in sales and John in finance were honest and attentive. I drove a long way to pick up a vehicle and everything was professional and efficient. I will definitely buy from them again.

Wonderful buying experience.

Wonderful buying experience. I’ve bought 60+ vehicles in my life and they really impressed me. Brandon in sales and John in finance were honest and attentive. I drove a long way to pick up a vehicle and everything was professional and efficient. I will definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow! 🚗🎉 With 60+ vehicle purchases under your belt, that’s a huge compliment—we truly appreciate it! We're thrilled to hear that Brandon in sales and John in finance provided an honest, attentive, and professional experience. It means a lot that you traveled a long way to work with us, and we’re so glad we could make the process smooth and efficient. We look forward to helping you again in the future. Enjoy your new ride! 🚘🙌

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Exceptional and excellent service from the moment I

Exceptional and excellent service from the moment I walked in til I drove out from Friendly Ford. Salesman Brandon was a pleasant and polite person with great knowledge and enthusiasm throughout the entire process! I love my 2024 F-150 and when it’s time, I’ll certainly come back.

Exceptional and excellent service from the moment I

Exceptional and excellent service from the moment I walked in til I drove out from Friendly Ford. Salesman Brandon was a pleasant and polite person with great knowledge and enthusiasm throughout the entire process! I love my 2024 F-150 and when it’s time, I’ll certainly come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Eric, for sharing your experience! We're thrilled to hear that Brandon provided exceptional service and made the process enjoyable from start to finish. Congratulations on your new 2024 F-150—it’s an incredible truck! We appreciate your kind words and look forward to seeing you again when it’s time for your next vehicle. Enjoy the ride! 🚗✨😊

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Friendly sales staff was very helpful.

Friendly sales staff was very helpful. This was the second truck I purchased from them always a great experience.

Friendly sales staff was very helpful.

Friendly sales staff was very helpful. This was the second truck I purchased from them always a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your loyalty and for sharing your experience! We're so glad to hear that our Friendly sales staff provided great service once again. Congratulations on your second truck, and we look forward to helping you with future purchases. Enjoy your new ride! 🚗😊✨

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I will never go anywhere else to buy a vehicle!

I will never go anywhere else to buy a vehicle!! Brandon Forjone sold both my husband and I new Ford vehicles this year. His service was outstanding. I was having a little bit of trouble finding the right vehicle for myself, and Brandon was so helpful during the entire process, making me feel confident that I made the right decision in the end. He and the rest of the staff at Friendly were so kind, and willing to go above and beyond to make sure my husband and I were completely satisfied. As people who don’t buy cars often, the entire process seemed overwhelming in the beginning, but I can honestly say I had an amazing car shopping experience doing business with Brandon. When my son is old enough, I hope he is still there to sell us another vehicle!! :)

I will never go anywhere else to buy a vehicle!

I will never go anywhere else to buy a vehicle!! Brandon Forjone sold both my husband and I new Ford vehicles this year. His service was outstanding. I was having a little bit of trouble finding the right vehicle for myself, and Brandon was so helpful during the entire process, making me feel confident that I made the right decision in the end. He and the rest of the staff at Friendly were so kind, and willing to go above and beyond to make sure my husband and I were completely satisfied. As people who don’t buy cars often, the entire process seemed overwhelming in the beginning, but I can honestly say I had an amazing car shopping experience doing business with Brandon. When my son is old enough, I hope he is still there to sell us another vehicle!! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Amber, for sharing your experience! We’re delighted to hear that Brandon provided such outstanding service and guided you and your husband to vehicles you love. Making the car-buying process easy and enjoyable is our top priority, and it’s wonderful to know Brandon and the team delivered. We can’t wait to help your son find his perfect vehicle when the time comes! Thank you again for choosing Friendly, and we look forward to seeing you in the future! 😊

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Brandon Forfone was great to work with.

Brandon Forfone was great to work with. I purchased numerous vehicles in my life and I have to say that Brandon is at the TOP of my list for knowledge, transparency, respect and helpfulness. I would recommend Brandon and Friendly Ford to anyone looking for a new Ford.

Brandon Forfone was great to work with.

Brandon Forfone was great to work with. I purchased numerous vehicles in my life and I have to say that Brandon is at the TOP of my list for knowledge, transparency, respect and helpfulness. I would recommend Brandon and Friendly Ford to anyone looking for a new Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We're thrilled to hear Brandon provided you with such a top-notch experience. Knowledge, transparency, and respect are exactly what we strive for. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new Ford! 🚗🎉

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brandon was the perfect sales manager for my king ranch

brandon was the perfect sales manager for my king ranch can’t express how transparent and helpful he was and most of all made it fast and easy i highly recommend brandon and friendly ford

brandon was the perfect sales manager for my king ranch

brandon was the perfect sales manager for my king ranch can’t express how transparent and helpful he was and most of all made it fast and easy i highly recommend brandon and friendly ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We're thrilled to hear that Brandon provided such excellent service and made your purchase of the King Ranch fast, easy, and transparent. Your recommendation means a lot to us, and we appreciate you choosing Friendly Ford. Enjoy your new ride!

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