Reviews
Lewis and Liz were terrific.
Lewis and Liz were terrific. They both went out of their way to see that I was happy with my purchase and to help me get the car I wanted. I got a great deal. I am so happy I made the drive because I love the car and the experience that I had. Thank you both so very much. Johnnie B.
Lewis and Liz were terrific.
Lewis and Liz were terrific. They both went out of their way to see that I was happy with my purchase and to help me get the car I wanted. I got a great deal. I am so happy I made the drive because I love the car and the experience that I had. Thank you both so very much. Johnnie B.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a car there July 2023.
Bought a car there July 2023. They let me know I had a 90 day, 500 mile warranty. Was keeping the miles low on the car just in case something came up (I lived far from the dealership). Louis Jimenez, the manager, also gave me his number just in case something came up. SOMETHING DID COME UP. My check engine light turned on, & when I checked the codes, I ended up needing new catalytic converters. I drove back (60+ miles), & told them the car needed new catalytic converters. They told me no, it’s just the o2 sensors. I gave them of the doubt, given that I still had spare mileage/time before my warranty was up, and let them replace them. When the check engine inevitably turned on again, Louis Jimenez and the dealership (also the salesman who sold me the car, Cesar) REFUSED to answer my calls or texts, EVEN THOUGH I WAS STILL WELL UNDER MY 90 DAY/500 MILE WARRANTY. Do not shop here, unless you want an unreliable lemon of a vehicle.
Bought a car there July 2023.
Bought a car there July 2023. They let me know I had a 90 day, 500 mile warranty. Was keeping the miles low on the car just in case something came up (I lived far from the dealership). Louis Jimenez, the manager, also gave me his number just in case something came up. SOMETHING DID COME UP. My check engine light turned on, & when I checked the codes, I ended up needing new catalytic converters. I drove back (60+ miles), & told them the car needed new catalytic converters. They told me no, it’s just the o2 sensors. I gave them of the doubt, given that I still had spare mileage/time before my warranty was up, and let them replace them. When the check engine inevitably turned on again, Louis Jimenez and the dealership (also the salesman who sold me the car, Cesar) REFUSED to answer my calls or texts, EVEN THOUGH I WAS STILL WELL UNDER MY 90 DAY/500 MILE WARRANTY. Do not shop here, unless you want an unreliable lemon of a vehicle.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I love my car buying experience!
I love my car buying experience! I love the car and salesman was very nice and easy to work with. Great place and location as well.
I love my car buying experience!
I love my car buying experience! I love the car and salesman was very nice and easy to work with. Great place and location as well.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Called to buy a supercharged Saleen come to find out it's
Called to buy a supercharged Saleen come to find out it's not supercharged as listed and it's salvage. Does not disclose in the add. Shady business
Called to buy a supercharged Saleen come to find out it's
Called to buy a supercharged Saleen come to find out it's not supercharged as listed and it's salvage. Does not disclose in the add. Shady business
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
misleading they hide damage to vehicles it's just a shady
misleading they hide damage to vehicles it's just a shady operation sure you'll have a couple happy customers but overall I can't imagine there's too many shady shady shady. imagine this their mission statement is we believe in being forthright and honest and completely transparent and we cherish word-of-mouth.
misleading they hide damage to vehicles it's just a shady
misleading they hide damage to vehicles it's just a shady operation sure you'll have a couple happy customers but overall I can't imagine there's too many shady shady shady. imagine this their mission statement is we believe in being forthright and honest and completely transparent and we cherish word-of-mouth.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
What a horrible experience, I rent a car and drive all
What a horrible experience, I rent a car and drive all the way from Kansas City to Chicago land to buy a Prius.. So now I'm out $300 on all their lies they tell, hoping you'll buy it once you're in town after spending travel money.. The interior was filthy, a big section of the Interior trim was broken and damaged.. There's so many exterior touch-ups I stopped Counting..The front windshield is all chipped and discolored on the sides looking like it was reglued and damaged from a water leak.. As we ll as a few nickel-sized dents.. which would actually be expected and yet they still lie about those.. Don't ever buy a car and have it delivered from these people without seeing it in person first or you're throwing your money away..
What a horrible experience, I rent a car and drive all
What a horrible experience, I rent a car and drive all the way from Kansas City to Chicago land to buy a Prius.. So now I'm out $300 on all their lies they tell, hoping you'll buy it once you're in town after spending travel money.. The interior was filthy, a big section of the Interior trim was broken and damaged.. There's so many exterior touch-ups I stopped Counting..The front windshield is all chipped and discolored on the sides looking like it was reglued and damaged from a water leak.. As we ll as a few nickel-sized dents.. which would actually be expected and yet they still lie about those.. Don't ever buy a car and have it delivered from these people without seeing it in person first or you're throwing your money away..
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I don't think my sales rep Liz is interested in selling
I don't think my sales rep Liz is interested in selling cars. Communication skills need to be improved.
I don't think my sales rep Liz is interested in selling
I don't think my sales rep Liz is interested in selling cars. Communication skills need to be improved.
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- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
Interested in one of the old LR discos.
Interested in one of the old LR discos. Called and the salesman stereotyped me and said I should “have something more aligned with me like a Nissan Altima”. Which was 15k more and not what I wanted. I’ve been wanting a disco for years. I would never do business with this shady discriminatory dealership that sells lemons. Should be reported to the FTC because I can tell nothing here is by the book.
Interested in one of the old LR discos.
Interested in one of the old LR discos. Called and the salesman stereotyped me and said I should “have something more aligned with me like a Nissan Altima”. Which was 15k more and not what I wanted. I’ve been wanting a disco for years. I would never do business with this shady discriminatory dealership that sells lemons. Should be reported to the FTC because I can tell nothing here is by the book.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great deal on my Toyota Camry!
Great deal on my Toyota Camry! Louis was very responsive and did a great job educating me on my financing options. Overall great service!
Great deal on my Toyota Camry!
Great deal on my Toyota Camry! Louis was very responsive and did a great job educating me on my financing options. Overall great service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently had and amazing experience purchasing my pre
I recently had and amazing experience purchasing my pre owned Escalade at International Car Center, and I couldn't be more thrilled with the entire experience. From the moment I walked into the dealership, the level of customer service provided by Leo and Louis was nothing short of exceptional. Leo and Louis went above and beyond to make my car-buying process smooth and enjoyable. Their knowledge of the Escalade and their willingness to address all my questions and concerns truly stood out. They took the time to understand my preferences and ensured that I found the perfect vehicle to suit my needs. On top of that they made sure I got the best finance options available to me! Overall I couldn't be happier with my experience at International Center, my experience with Leo and Louis at International was truly outstanding. Their professionalism, expertise, and friendly approach made the process of purchasing my Escalade a memorable and enjoyable one.
I recently had and amazing experience purchasing my pre
I recently had and amazing experience purchasing my pre owned Escalade at International Car Center, and I couldn't be more thrilled with the entire experience. From the moment I walked into the dealership, the level of customer service provided by Leo and Louis was nothing short of exceptional. Leo and Louis went above and beyond to make my car-buying process smooth and enjoyable. Their knowledge of the Escalade and their willingness to address all my questions and concerns truly stood out. They took the time to understand my preferences and ensured that I found the perfect vehicle to suit my needs. On top of that they made sure I got the best finance options available to me! Overall I couldn't be happier with my experience at International Center, my experience with Leo and Louis at International was truly outstanding. Their professionalism, expertise, and friendly approach made the process of purchasing my Escalade a memorable and enjoyable one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad you got the vehicle you wanted. Thank you for the kind words.