Reviews
Promises Kept
I highly recommend Cookeville Nissan. This is the second vehicle we have purchased from them. The salesman, Brian West, knew his products inside and out. He made navigating the car lot easy. He answered my many questions with patience and no pressure gimmicks. I dreaded shopping for a vehicle, but no longer. Cookeville Nissan is all about the customer and their needs. The manager, Brandon Williams, was decisive, and kept to his word when it came to trade in value for my old vehicle, and the best price for my Murano. Thanks, Kathy D
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kathy - Thank you for your continued patronage. We're happy to hear the Nissan of Cookeville team has been able to meet your expectations. We hope to see you again in the future. Best, Michael Rezi, General Manager.
Awesome service!
I was trying for a long time to find the right car. Came to this dealership in hopes of getting what I needed. Instead I got what I needed and love, a 2015 black Versa! Thanks Brian West for helping me to find what I need with your knowledge and courtesy. Thanks to Nissan of Cookeville for your great selection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi -Sounds like you had a great experience at Nissan of Cookeville from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Brady and Brian's names. Glad to hear you didn't feel pressure and you left with what you wanted. Looking forward to taking care of any of your auto needs in the future. Best, Michael Rezi, General Manager.
Awesome Experience
Very helpful, fast, and friendly. Worked the deal to make the sale even if it was difficult. Everyone was willing to do what needed to be done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karia- I will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, we will be glad to assist, as always! Best, Michael Rezi, General Manager.
Nissan of Cookeville
Purchased a certified preowned altima from Matt Staford and his associate Jacob Cantlin, and they provided me with excellent service. After going to a number of dealerships in middle Tennessee, Nissan of Cookville's service is rivaled. I have found a home at Nissan of Cookeville.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacob - We're happy to hear Matt and Jacob were able to meet your expectations. Thank you for this review, and we look forward to assisting you in the future.Best, Michael Rezi, General Manager.
Very knowledgable of his vehicles
Pete Baymiller was like dealing with a friend. No pressure. Explained all feactures of different model Altimas. After we agreed on a car he went into all the operations of the different systems. Very knowledgable of all the vehicles. The best experience ever with a car salesman!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi -Sounds like you had a great experience at Nissan of Cookeville from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Pete. Glad to hear you didn't feel pressure and you left with what you wanted. Looking forward to taking care of any of your auto needs in the future. Best, Michael Rezi, General Manager.
Thank you
I am not a person who enjoys the details of making a car purchase and normally have no idea what I did or how to operate the vehicle. I was given every detail and I felt comfortable asking questions, and Derrik made me more than comfortable and explained everything cleanly. This is my first brand new car purchase and it was wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello - We're happy to hear Derrek was able to meet your expectations. Thank you for taking the time to leave this review, and we hope to see you again in the future. Best, Michael Rezi General Manager Nissan of Cookeville Tel. 931.528.7715 mrezi@nissanofcookeville.com
Logan and Jeremiah were awesome!
I started looking for vehicles on cars.Com and showed interest in a rogue, almost immediately Logan Allen contacted me to give me a little more information, the next day I was in town and figured I'd stop by, and was greetedby Jeremiah. He told me Logan was off and grabbed his manager Justin. From there I worked with Jeremiah and he ended up getting me into a rogue I love! Thank you guys for being so helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi- Thanks for taking the time to leave a reveiw about your great experience with us. Glad you're happy with the way we do business here. Hope you're satisfied with your new Rogue! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Best, Michael Rezi, General Manager.
Excellent Service, from start to finish! Thanks Cody H.!!!!
We spoke with several different Nissan Dealers over the phone. Cody Hillis at Cookeville Nissan was the only sales person to actually give me the quotes that I ask for. Others dealerships returned my calls and gave me the "sales pitch" about why I needed to come on in and take a test drive, but they never gave me the quotes in my email that I ask for. I made an appointment with Cody Hillis at Cookeville Nissan to purchase my Nissan. He never tried to add in anything to the quotes he had given me. Cody was very understanding {even when I couldn't decide on a color}. The whole experience, even the finance department was excellent. We received the value we wanted for our trade. We are satisfied with our choice to shop at Cookeville Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amanda - We're happy to hear Cody was able to meet your expectations. Thank you for taking the time to leave this review, and we hope to see you again in the future. Cheers, Michael Rezi, General Manager, Nissan of Cookeville
Great experience at Cookeville Nissan
My husband granddaughter and I recently went to Nissan of Cookeville to purchase a used vehicle. We had found a vehicle on the internet listed by this dealer, drove to Cookeville to look at it first hand. Upon arrival at the dealer Salesman Walter Lee met us in the parking lot as we exited our car. We told him we had found a car on the internet we want to check out and gave him the print out of the car. After a few minutes of conversation we were asked us if we were ready to see the car. We talked with Walter Lee maybe ten minutes about the car then he got the vehicle and we went for a test drive. Neil was very helpful and understanding, he seemed as if we had known him for years. Walter Lee was easy to deal with, and my husband and I were very comfortable talking to him. We drove the vehicle and began the final negotiations. In a little more that 3 hour we left the dealer with our vehicle. It wouldn't have took that long but we waited for the car to be detailed and perms coat applied inside and out. It was as pleasurable car purchase as I have ever experienced. I would recommend Walter Lee and Nissan of Cookeville to anyone looking for a used or new automobile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello - We're happy to hear Neil and the Nissan of Cookeville team were able to meet your expectations. Thank you for taking the time to leave this review and recommendation, and we hope to see you again in the future. Cheers, Michael Rezi, General Manager, Nissan of Cookeville
Our car experience
Great experience buying my car at Cookeville Nissan. Walter Lee was wonderful to work with. I would recommend anyone to see Walter Lee at Cookeville Nissan for you next car buying experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello - We're happy to hear Walter was able to meet your expectations. Thank you for taking the time to leave this review, and we hope to see you again in the future.