Reviews
Defective used Bettle
I drove 300 plus miles to this dealership to look at the 2003 Volkswagen New Beetle GLS 1.8T with red and black leather seats. The inside of the car is not as nice as the photos. Glove box broke, headliner needed to be replaced, both back seat latches broke couldn't put seats up to get in back seat at all. I was willing to look past that because i could get things fixed inside. I test drove the car for 5 mins only went maybe 7-8 miles and up to about 55mph. The car engine was smoking and burning oil smell coming from top of engine. This car got hot enough to burn smoke all around the engine in less then five mins driving. The sales person tryed to tell me it was cleaner on the engine. I was like "no... That is oil I smell" None of these issues were disclosed and they knew i was driving 300 miles to look at this car. They tryed to sell this car to me with engine defect. It had no warranty either. I feel sorry for whoever gets taken by this dealership. I would stay far away from them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I apologize for any inconvience you might have had, but it was never our intention to deceive you. We always take many pictures of each vehicle and are always very honest with the vehicle's history. This car was a 2003 with over 97,000 miles on it and the pictures showed the wear and tear of the vehicle. Please contact me at sales@afsautosales.com so I can personally assist in making this right. Thanks again and I hope we have the opportunity to earn your business in the future.