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Peninsula Subaru

(486 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peninsula Subaru from DealerRater.

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The Peninsula Subaru Dealership is respectful towards

The Peninsula Subaru Dealership is respectful towards clients. Work was completed quickly, and the review of my vehicle was thorough, which I appreciated. However, due to their remodel of the facility the tendency currently is more focused on an automated approach (relying on the use of text and email) with clients having their cars serviced. I hope once the remodel is complete that Peninsula Subaru will return to a more personal approach when working with customers. This is something that I have always appreciated with their service in the past! Through this Peninsula Subaru always stood out against the competition.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with Peninsula Subaru! We're glad to hear that our team was respectful and efficient, even during the remodel. We appreciate your feedback on maintaining a personal touch and will certainly keep it in mind as we move forward. Your continued support means a lot to us!

Janae at the service department is awesome.

Janae at the service department is awesome...the kind of employee I would want representing my company.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Janae made such a positive impression at Peninsula Subaru! Thank you for recognizing her efforts and sharing your experience with us.

I'm always satisfied when I drive away from Peninsula

I'm always satisfied when I drive away from Peninsula Subaru after having my Subaru serviced.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Konnie, thank you for trusting the Peninsula Subaru team with the care of your vehicle! We appreciate your support and look forward to seeing you next time!

It was easy to schedule an appointment.

It was easy to schedule an appointment. The service staff gave clear explanations and were courteous and efficient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our service team at Peninsula Subaru provided clear, courteous, and efficient assistance. Thank you for sharing your experience!

This dealership has one of the kindest and efficient

This dealership has one of the kindest and efficient service centers, I have ever had the pleasure to deal with in way too many states. They have helped me so much as a single mom with a son on the autism spectrum. I'm forever thankful for the service center that goes above and beyond!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with our service center at Peninsula Subaru! We're delighted to know that we've been able to support you and provide exceptional care. Your kind words mean a lot, and we're here whenever you need us!

In spite of being under construction of a complete redo

In spite of being under construction of a complete redo of their facility they gave me prompt repair of mouse damage that left us stranded on the freeway. We appreciated getting back on the road.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Norm! We're glad to hear that our team at Peninsula Subaru could assist you promptly despite the construction. Thank you for your patience and trust in us! Safe travels ahead!

Excellent care and courtesy Roy in service is most

Excellent care and courtesy Roy in service is most accommodating ans always willing to help

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

This is great to hear! Thank you for the awesome review! - Peninsula Subaru

Jane was efficient and helpful.

Jane was efficient and helpful. We felt listen ed to and given useful information. Thanks for a good outcome.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Susan, we're delighted to hear that Jane provided you with efficient and helpful service at Peninsula Subaru. Thank you for sharing your positive experience! Safe travels!

Jacob, our salesman was very helpful, knowledgeable and

Jacob, our salesman was very helpful, knowledgeable and patient. He made the whole process from us driving in to us driving away with our new car. I would highly recommend Jacob and Peninsula Subaru to my friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jacob provided such helpful and knowledgeable service at Peninsula Subaru. Thank you for recommending us, and enjoy your new car!

Always friendly, timely and honest service compared to

Always friendly, timely and honest service compared to other dealerships I’ve dealt with in the region.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Peninsula Subaru consistently provides friendly, timely, and honest service. We appreciate your support and look forward to continuing to serve you in the future!