Reviews
In 2022 I purchased my Outlander, forced to pay $3k more
In 2022 I purchased my Outlander, forced to pay $3k more due to Dealership issues with Covid, very ridiculous. I paid cash, and was forced to sit with the finance person, ridiculous. Went this week for 1 recall, supposedly for the rear camera.issue, slip listed two different recalls. It is all about the money there in my opinion.
In 2022 I purchased my Outlander, forced to pay $3k more
In 2022 I purchased my Outlander, forced to pay $3k more due to Dealership issues with Covid, very ridiculous. I paid cash, and was forced to sit with the finance person, ridiculous. Went this week for 1 recall, supposedly for the rear camera.issue, slip listed two different recalls. It is all about the money there in my opinion.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
George K handled this sale perfectly.
George K handled this sale perfectly. I bought the vehicle from out of town. He was very communicative but not pushy during negotiations over the internet. When I showed up to his dealership, the vehicle was as described. Everything went smooth and I was out of there within 3 hours.
George K handled this sale perfectly.
George K handled this sale perfectly. I bought the vehicle from out of town. He was very communicative but not pushy during negotiations over the internet. When I showed up to his dealership, the vehicle was as described. Everything went smooth and I was out of there within 3 hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Michaud Mitsubishi. It's great to hear that we were able to assist you and that you had such a positive experience. We are your feel-good dealership The Management Team
Happy with my leases with Danvers Mitsubishi.
Happy with my leases with Danvers Mitsubishi. 2nd lease last month Olander PHEV Platinum 2025.
Happy with my leases with Danvers Mitsubishi.
Happy with my leases with Danvers Mitsubishi. 2nd lease last month Olander PHEV Platinum 2025.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team
Really good mechanics did much prep work, And Bill Murphy
Really good mechanics did much prep work, And Bill Murphy got me the monthly payments I was looking for. The owner introduced himself which I thought was nice. And all other stayed after hours to make sure all the paperwork was completed.
Really good mechanics did much prep work, And Bill Murphy
Really good mechanics did much prep work, And Bill Murphy got me the monthly payments I was looking for. The owner introduced himself which I thought was nice. And all other stayed after hours to make sure all the paperwork was completed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback on your recent visit to Michaud Mitsubishi. It's great to hear that we were able to assist you and that you had such a positive experience. We are your feel-good dealership The Management Team
I worked with Jamie after having an accident in my work
I worked with Jamie after having an accident in my work van which is essentially my livelihood. He was able to get me a great van at a great price and also able to have it delivered to my home when I was out of town. Anyone looking for a new or used vehicle should definitely give him a call. Super easy to talk to and just a nice guy overall
I worked with Jamie after having an accident in my work
I worked with Jamie after having an accident in my work van which is essentially my livelihood. He was able to get me a great van at a great price and also able to have it delivered to my home when I was out of town. Anyone looking for a new or used vehicle should definitely give him a call. Super easy to talk to and just a nice guy overall
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Michaud Mitsubishi! Please let us know if we can be of any more assistance. We are your feel-good dealership The Management Team
Very easy and pleasant buying experience.
Very easy and pleasant buying experience. My salesperson was Kim Kowalski who was great to work with and had everything ready for me when I walked in. The whole team was great.
Very easy and pleasant buying experience.
Very easy and pleasant buying experience. My salesperson was Kim Kowalski who was great to work with and had everything ready for me when I walked in. The whole team was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Michaud Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We are your feel-good dealership The Management Team
Randy Pawlyk was my salesman and was happy to spend as
Randy Pawlyk was my salesman and was happy to spend as much time with me as needed to make a BIG PURCHASE without making me feel pressured
Randy Pawlyk was my salesman and was happy to spend as
Randy Pawlyk was my salesman and was happy to spend as much time with me as needed to make a BIG PURCHASE without making me feel pressured
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We are your feel-good dealership The Management Team
Gave a $250 deposit on a CRV Honda and got message 6 days
Gave a $250 deposit on a CRV Honda and got message 6 days later saying they wanted another $500 cuz other people were looking at it so when I told them to just give me my money back they said I cannot have my money back I was guaranteed that no matter what I could have my money back if I no longer wanted the car and then when I asked for it back they told me no way was I getting it back so I am disputing it with my bank and I'm going to look further into like calling my lawyer possibly and figuring out what I need to do because this is just not right I didn't buy anything from you I didn't get anything from you so there's no reason you should be keeping my money
Gave a $250 deposit on a CRV Honda and got message 6 days
Gave a $250 deposit on a CRV Honda and got message 6 days later saying they wanted another $500 cuz other people were looking at it so when I told them to just give me my money back they said I cannot have my money back I was guaranteed that no matter what I could have my money back if I no longer wanted the car and then when I asked for it back they told me no way was I getting it back so I am disputing it with my bank and I'm going to look further into like calling my lawyer possibly and figuring out what I need to do because this is just not right I didn't buy anything from you I didn't get anything from you so there's no reason you should be keeping my money
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your review, Leonard. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Management Team
Kim Kowalski was amazing.
Kim Kowalski was amazing. She is very friendly and proactive. Always really interested on helping us to find the car and the deals that could fit better for my husband and me.
Kim Kowalski was amazing.
Kim Kowalski was amazing. She is very friendly and proactive. Always really interested on helping us to find the car and the deals that could fit better for my husband and me.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Pamella! Here at Michaud Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We are your feel-good dealership The Management Team
The family atmosphere from the Michauds that flows down
The family atmosphere from the Michauds that flows down through their departments and teams is palpable and makes me trust my time and my money with them, thank you all so much!
The family atmosphere from the Michauds that flows down
The family atmosphere from the Michauds that flows down through their departments and teams is palpable and makes me trust my time and my money with them, thank you all so much!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. We are your feel-good dealership The Management Team