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South Street Autos

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
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Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(301) 685-5561 (301) 685-5561

Inventory

See all 63 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2008.
Welcome to South Street Autos located at 1820 Rosemont Ave in Frederick MD 21702. Please call us at (301) 662-2024 to arrange a test drive or visit our website at www.southstreetautos.com to view our complete inventory with photos and detailed descriptions of each vehicle.
Top Quality Used Imports + Domestics

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Paid for a vehicle that had a few issues, it took nearly

Paid for a vehicle that had a few issues, it took nearly 6 weeks to resolve and once I picked up the vehicle the biggest issue still exists and now they are refusing to fix it.

Paid for a vehicle that had a few issues, it took nearly

Paid for a vehicle that had a few issues, it took nearly 6 weeks to resolve and once I picked up the vehicle the biggest issue still exists and now they are refusing to fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very not commutive, Something didn't look, felt something

Very not commutive, Something didn't look, felt something weird from start. Did the pre approval, got call back saying great credit BUT you know conversion vans cost a lot so you need to need to contact another bank I have. NO, I won't. I went to see the van. Sales didn't even introduce himself. grab keys said you want it. Upon inspection I spotted the fact that a 3rd seat had been removed and a sloppy job of trying to cover back panels with material. I said who did this job? Exxplorer, I said NO it wouldn't look like this and they sure wouldn't leave the part to hook the 3rd seat hanging from the ceiling on one side. Broken trim on one side they didn't even attempt to repair. Headlight cracked full of moisture, so many things that didn't make sense. 2018 only 6200 miles one owner and 5 different dealers. NEVER AGAIN. PICTURES LIE along with the data. KJM Annapolis, MD

Very not commutive, Something didn't look, felt something

Very not commutive, Something didn't look, felt something weird from start. Did the pre approval, got call back saying great credit BUT you know conversion vans cost a lot so you need to need to contact another bank I have. NO, I won't. I went to see the van. Sales didn't even introduce himself. grab keys said you want it. Upon inspection I spotted the fact that a 3rd seat had been removed and a sloppy job of trying to cover back panels with material. I said who did this job? Exxplorer, I said NO it wouldn't look like this and they sure wouldn't leave the part to hook the 3rd seat hanging from the ceiling on one side. Broken trim on one side they didn't even attempt to repair. Headlight cracked full of moisture, so many things that didn't make sense. 2018 only 6200 miles one owner and 5 different dealers. NEVER AGAIN. PICTURES LIE along with the data. KJM Annapolis, MD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Don't ask about service records

Went to look at a car that was posted online, started asking questions about service records of vehicle. Sales person gave false responses, as though he knew the details of the particular car when he clearly didn't, then acted as if the issues were unimportant and downplayed the value of the service history they posted online. Apparently this dealership doesn't have time for people who want to take care with their purchase.

Don't ask about service records

Went to look at a car that was posted online, started asking questions about service records of vehicle. Sales person gave false responses, as though he knew the details of the particular car when he clearly didn't, then acted as if the issues were unimportant and downplayed the value of the service history they posted online. Apparently this dealership doesn't have time for people who want to take care with their purchase.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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AWESOME JEEP !

Got a great deal from this dealership for my daughter ! Not sure what all these people are complaining about. The NO PRESSURE sales technique is awesome as you don't have some peaty salesman bothering you the whole time. 6 HUGE STARS !

AWESOME JEEP !

Got a great deal from this dealership for my daughter ! Not sure what all these people are complaining about. The NO PRESSURE sales technique is awesome as you don't have some peaty salesman bothering you the whole time. 6 HUGE STARS !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Eric, Thank you for taking the time to write a review. We enjoyed worked with you and your family. We know your daughter is going to enjoy that Jeep!

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Don't be fooled or get screwed

The level of customer service is at a all time low and those vehicles on the lot may look good but have the either been damaged then fixed at the bare minimum. Not a place I would recommend to anyone looking for a car

Don't be fooled or get screwed

The level of customer service is at a all time low and those vehicles on the lot may look good but have the either been damaged then fixed at the bare minimum. Not a place I would recommend to anyone looking for a car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are sorry to hear that you feel this way, James. Our priority is to make sure that our customers receive nothing but prompt, efficient service. We would be more than happy to speak with you in regards to our inventory to answer any questions that you may have. If you would contact Robb Webb at rw1583@aol.com; we look forward to hearing from you, thank you.

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Great service

employees are very professional. they dose great service and very fast processing. i rely enjoy shopping from them.

Great service

employees are very professional. they dose great service and very fast processing. i rely enjoy shopping from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NO CUSTOMER SERVICE

Was at this dealership and was with my mom, I was going to be buying a truck! already had a check in hand and had looked at the two trucks I liked on line and went by on sunday to look for myself. It was Wed 7-23-14, around 12pm, it was a HOT summer day but we cant pick what days we have avail to shop! My mom and I walked around looking the ones I liked (for about 10mins) no one came up to us, my mom walked across the parking lot into the sales building. She had to walk up to someone's desk and asked them about one of the trucks out in the lot she wanted to see and test drive, he printed her out a info page about the truck and keys he said here is the info on the truck, the keys, if you like it come back in. She was kind of shocked that he wouldn't even look at her or even get up to show her the truck or talk about it. she asked what is the bottom line you would take for this truck? he said nothing less then $500, she said not $1000 less? he said No you would/are just be wasting my time". My mom was so shocked she set the keys down and said NO you are wasting my time now!! she walked out. He didn't even try to stop her, it was as if he could care less about selling a truck! I would not go to this place, to be treated like that was uncalled for. Plus we sent and email online to their web site and still have not heard one word from them!! I will buy my truck from some one who will take the time to show they care...Any REAL car sales man/woman want to sell me a truck??! I hope its not because we were woman looking to buy a truck!! because that is just not right. they have no customer service, don't care about making a sale. I have never seen a place like this before!!

NO CUSTOMER SERVICE

Was at this dealership and was with my mom, I was going to be buying a truck! already had a check in hand and had looked at the two trucks I liked on line and went by on sunday to look for myself. It was Wed 7-23-14, around 12pm, it was a HOT summer day but we cant pick what days we have avail to shop! My mom and I walked around looking the ones I liked (for about 10mins) no one came up to us, my mom walked across the parking lot into the sales building. She had to walk up to someone's desk and asked them about one of the trucks out in the lot she wanted to see and test drive, he printed her out a info page about the truck and keys he said here is the info on the truck, the keys, if you like it come back in. She was kind of shocked that he wouldn't even look at her or even get up to show her the truck or talk about it. she asked what is the bottom line you would take for this truck? he said nothing less then $500, she said not $1000 less? he said No you would/are just be wasting my time". My mom was so shocked she set the keys down and said NO you are wasting my time now!! she walked out. He didn't even try to stop her, it was as if he could care less about selling a truck! I would not go to this place, to be treated like that was uncalled for. Plus we sent and email online to their web site and still have not heard one word from them!! I will buy my truck from some one who will take the time to show they care...Any REAL car sales man/woman want to sell me a truck??! I hope its not because we were woman looking to buy a truck!! because that is just not right. they have no customer service, don't care about making a sale. I have never seen a place like this before!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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buyer beware

Purchased a diesel truck recently from this dealership. The title had the incorrect fuel type which did not allow me to register vehicle. They corrected the issue quickly by sending a correction letter to the DMV(I had to make two trips to DMV). I was promised a call to keep me posted on the progress. I didn't receive a call. When I followed up with the dealer, the person I spoke with was less than cordial. Another issue with the vehicle was the drivers door lock didn't work when I purchased vehicle. My mechanic repaired lock(required a new lock). I then contacted the dealer about this issue, emailed invoice and waited to hear back. After several calls, the owner returned my call and immediately became aggressive towards me about the cost of the lock and repair. When I asked if he would help cover the cost, he said 'absolutely not' I should have come back to the shop for the repair. The dealership is 1 1/2 hours from me and needless to say, they missed the problem before the sold me the vehicle. I would not recommend this dealership!

buyer beware

Purchased a diesel truck recently from this dealership. The title had the incorrect fuel type which did not allow me to register vehicle. They corrected the issue quickly by sending a correction letter to the DMV(I had to make two trips to DMV). I was promised a call to keep me posted on the progress. I didn't receive a call. When I followed up with the dealer, the person I spoke with was less than cordial. Another issue with the vehicle was the drivers door lock didn't work when I purchased vehicle. My mechanic repaired lock(required a new lock). I then contacted the dealer about this issue, emailed invoice and waited to hear back. After several calls, the owner returned my call and immediately became aggressive towards me about the cost of the lock and repair. When I asked if he would help cover the cost, he said 'absolutely not' I should have come back to the shop for the repair. The dealership is 1 1/2 hours from me and needless to say, they missed the problem before the sold me the vehicle. I would not recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Write Review

Dealership was easy to find. Employees were very nice and great to deal with. Salesman seemed to have a lot of experience in the car selling/buying business. Some dealerships will try and rip you off, I had no such experience here at South Street Auto Sales. Owner of the dealership stepped in on my purchase to make sure all was going well. I bought a brand new 2013 Mitsubishi Evo with under 200 miles on it. Walked out saving a lot of money. I recommend this dealership to anyone. Nice antique cars to look at when waiting around. I did have to wait a decent amount of time because the finance manager was busy with other customers. No problem for me with the deal I walked away with.

Write Review

Dealership was easy to find. Employees were very nice and great to deal with. Salesman seemed to have a lot of experience in the car selling/buying business. Some dealerships will try and rip you off, I had no such experience here at South Street Auto Sales. Owner of the dealership stepped in on my purchase to make sure all was going well. I bought a brand new 2013 Mitsubishi Evo with under 200 miles on it. Walked out saving a lot of money. I recommend this dealership to anyone. Nice antique cars to look at when waiting around. I did have to wait a decent amount of time because the finance manager was busy with other customers. No problem for me with the deal I walked away with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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REPEAT HAPPY CUSTOMER

I have been buying cars for my whole family from SOUTH STREET AUTOS for 20 years. They have the best and biggest selection of used cars in the area. If you are looking for a good used car and a friendly dealer ship this is the place.to buy your next car he always has over 100 cars in stock

REPEAT HAPPY CUSTOMER

I have been buying cars for my whole family from SOUTH STREET AUTOS for 20 years. They have the best and biggest selection of used cars in the area. If you are looking for a good used car and a friendly dealer ship this is the place.to buy your next car he always has over 100 cars in stock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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