Mike Shaw Kia

Attempted to make a purchase online. But had to have the vehicle shipped to another state. I have purchased my last 5 vehicles online and never had any issues. But Tiffany stated I had to arrange the shipping. What kind of dealership doesn't offer shipping?

ZERO STARS!!!!This is the worst business ever!!!! I live in Dallas TX and my 75 year old grandmother lives in Rockport. She purchased a vehicle from here based on her own judgment. I wish I could've been there to advise her. Never in a million years I would think a business would take advantage of a chronically ill woman with cancer!! Just months after she had it, it broke down on the side of the road unexpectedly leaving her stranded. The mechanic said that it had years of crud that should've been caught by this dealership before they sold it to her! DISGUSTED!!!!! DO NOT BUY FROM THIS DEALERSHIP

Tiffany Made my year so friendly and helpful as professional as they come she deserves a raise promotion and a pay vacation I will be back again

Purchased a new teluride The salesman Rick was excellent very professional excellent knowledge about the car Took care of everything Stayed late to finish deal Am very pleased with complete deal and love the car

I printed an online price for a vehicle that Mike Shaw Kia posted online with a final price after discount. When I arrived at the dealership, They added $1,495 to the vehicle for "paint protection and tint". Then the manager reviewing the price of the vehicle added an additional $250 to the price on top of the $1,495 which totaled to $1,745 above the online price. When I asked the sales guy about it, he said that this was the only way for them to make money. He said, that the online price was too low. Couldn't believe what I was hearing but does not surprise me as this was the second disappointing experience with this dealership. No transparency and not returning to this dealership.

Husband and I went to go view a car only for the sales associate (Yvette) to start pressuring us stating things like "our we here to buy a car or are we here to twiddle our thumbs" along with making faces once we started asking questions. while we are happy with the car, the whole process was disappointing. Elisa from financing was the only helpful person through out the whole process. As first time buyers, we felt taken advantage of and will for sure never be returning.

They're quick, professional, and trustworthy. They take good care of my car; they will give you a ride home if need be. If you decide to stay, they do have snack and drinks.

Mike Shaw Kia sold us the biggest lemon on the lot! Can’t believe what a nightmare this has been! They knew about the poor condition of our vehicle and sold it anyway!

Mr. Urban was very knowledgeable about the ins and out of selling a vehicle. I had no intention of walking out in a new vehicle because I knew I owed too much on my vehicle to trade in. Mike Shaw Kia and it’s people made that happen for me. I did not come out of pocket. My payments are within my limits and I was treated with high importance. I am now walking away with a brand new 2019 Kia Sportage and I’m in love!!!

I give this rating. 10 great excellent service very nice self person Urban I would recommend anyone to go there everything was awesome thank you Mike Shaw for my new car I would do it all over again if I have to