Reviews
Write a reviewbuying a duramax
very pleased with the people here. I came here looking for a duramax they had one and work with me on buying it.jerry sales guy did a good job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
False Advertising
Stay clear of this place. Advertised the vehicle we were purchasing as a 15 passenger van but after purchasing, we found out it was only a 12 passenger van! Company will not even call us back and unwilling to help in anyway.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Family Friendly Atmosphere!!
The Owner (Jimmy and Wife) and staff are very concerned with your wants and needs. I have been dealing with this dealership since 2005. I have brought numerous of cars from them. They provide very professional services. I highly recommend them for your future needs in looking for your next used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Decent experience
Received a call back after a few days. Left a nice message. Applied for financing but played phone tag a few times. Went to the lot and the SUV was nowhere to be found but still shown on website as available and dropped price. Called again but never received a response. Didn?t make a purchase, but would consider them in the future.
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Went above and beyond
Our daughter is attending college at ECU and we live in New Jersey. We had been trying to help her find a decent used car without her getting taken advantage of. Being over 300 miles away, it was difficult and frustrating. UNTIL we found Jerry at discount auto. The ENTIRE staff there was nothing but patient, and more than willing to help with anything and everything they could. I can't express enough how very thankful I am to the entire staff who helped take care of our daughter when we could not. They hold a very special place in our hearts.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly Staff,Nice Cars,@ Good Prices
Hello my name is Tina @ I want to share how Excited I am about my new purchase from Discount Auto!!!The Staff was very friendly every time I went there @ the Salesman Jerry did a outstanding job making sure I left with something I really wanted!! I would highly recommend them because they were very helpful,great cars,good prices @ once again a Awesome salesman/Jerry!!Don't look any further, Stop through @ see for yourself how good they are!!Enjoying my Altima?
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Completely went above and beyond to help us
First of all I want to say thanks again to these wonderful hard working ladies and gentleman. My wife and I already had predetermined necessary factors that must be met for a family vehicle requirements. With my wives current vehicle at the time and it's poor condition we weren't sure if anyone was going to accept the trade, also with her credit being under reconstruction we were nervous about being approved for the loan. Not only did they accept our trade they gave us multiple options on vehicles from their luxurious selection that met my large family requirements and PRICE range! We were overwhelmed with this team of experts because they kept fighting for us to get the vehicle we need. I am forever glad to have done business with them and recommend DAi for anyone in need of a vehicle and finance they do it here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words. We appreciate the opportunity and are glad that we could help. We would love to take all the credit but the truth is that it "takes a village". Your realistic expectations and the hard work by our finance experts and our lenders all played a part in making this work. Thanks again.