Skip to main content

Van Hyundai

(909 reviews)
Visit Van Hyundai
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (972) 535-8353 (972) 535-8353
Used (972) 535-6525 (972) 535-6525
Service (972) 810-6612 (972) 810-6612

Reviews

(909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Hyundai from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service.

Great service. Tim, Alex and all the staff were super helpful in giving us a great deal and a great car! We highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Larry, thank you for your fantastic review! We're thrilled to hear that Tim, Alex, and the team provided you with great service and a great deal. Your recommendation means a lot to us. Enjoy your new car, and we look forward to seeing you again!

Very helpful and friendly!

Very helpful and friendly! Usually have a hit or miss time with dealerships, but they were hands down the best to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear that our team provided you with a helpful and friendly experience that exceeded your expectations. It's wonderful to know we stood out among your past dealership visits. We look forward to assisting you again in the future!

STAY AWAY!

STAY AWAY!!! I had a bad experience buying a car here. It took 6 trips to sign and resign the paperwork and still it wasn't right!!! Then I brought in a different car to get the tires balanced. I paid for an alignment and balance. When they rotated the tires - they were out of balance and so I paid for another balance. The tires are still out of balance and they refuse to balance them - saying I needed to replace tires with 16K miles. What a SCAM!!!!!!! STAY AWAY - there are better dealers elsewhere!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

STAY AWAY!

STAY AWAY!!! I had a bad experience buying a car here. It took 6 trips to sign and resign the paperwork and still it wasn't right!!! Then I brought in a different car to get the tires balanced. I paid for an alignment and balance. When they rotated the tires - they were out of balance and so I paid for another balance. The tires are still out of balance and they refuse to balance them - saying I needed to replace tires with 16K miles. What a SCAM!!!!!!! STAY AWAY - there are better dealers elsewhere!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are deeply concerned about the multiple issues you've experienced, both during your car purchase and subsequent service visit. We sincerely apologize for the inconvenience and frustration you've endured. The repeated paperwork issues during your car purchase are unacceptable, and we acknowledge the significant time and effort this must have cost you. We are committed to streamlining our processes to prevent such occurrences in the future. Regarding your service experience, we take your concerns about the tire balancing and alignment very seriously. Our goal is to provide honest, high-quality service, and we regret that you feel our recommendations were not in your best interest. We would like the opportunity to address these issues directly and find a resolution that restores your faith in our dealership. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com to discuss your experiences in detail. Mr. Babalola will personally review your case and work towards a satisfactory resolution. We value your feedback as it helps us improve our services. Thank you for bringing these matters to our attention.

Excelente experiencia en el dealership de Van Hyundai

Excelente experiencia en el dealership de Van Hyundai todo el personal que trabajo ahi esta super bien capacitado para a tender todos tus preguntas recomiendo 100% Van Hyundai pregunten por Mauricio Muchísimas gracias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por tu fantástica reseña! Estamos encantados de saber que tuviste una excelente experiencia y que nuestro personal pudo asistirte de manera efectiva. Es genial saber que Mauricio se destacó en brindarte el apoyo que necesitabas. Tu recomendación significa mucho para nosotros, y estamos comprometidos a mantener el alto nivel de servicio que nuestros clientes merecen. ¡Gracias por elegir Van Hyundai, y esperamos poder atenderte nuevamente en el futuro!

Very professional, knowledgeable and great customer

Very professional, knowledgeable and great customer service , this is my third time I purchased a car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and for sharing your experience! We are thrilled to hear that your third purchase with us went smoothly and that our team provided the professional, knowledgeable, and friendly service we strive for. It's always a pleasure to have returning customers, and we look forward to assisting you again in the future! Thank you for choosing us once again.

Great car buying experience.

Great car buying experience. Quick and easy. Staff is very knowledgeable about the vehicles and we're not pushy about the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're thrilled to hear that your car buying process was quick and easy, and that our staff was knowledgeable and respectful throughout. We aim to provide a stress-free experience, and it's great to know we met your expectations. If you need anything else, don't hesitate to reach out!

We really appreciate all the employees out there.

We really appreciate all the employees out there.Thank you so much for your warm welcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you felt warmly welcomed by our team. Providing a friendly and inviting atmosphere is important to us, and we truly appreciate your appreciation. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to seeing you again!

I had given up on buying a car until Chris from Van

I had given up on buying a car until Chris from Van Hyundai reached out to me and made it happen….THANK YOU CHRIS AND VAN HYUNDAI for my new car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Chris was able to help you find the perfect car and turn your experience around. Enjoy your new vehicle, and please don't hesitate to reach out if you need anything in the future. Congratulations!

I had a great experience with Lyjah.

I had a great experience with Lyjah. He has a great attitude and kept me updated on progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear you had a great experience with Lyjah. Keeping our customers informed and maintaining a positive attitude is what we strive for. If you need anything else, don't hesitate to reach out. We look forward to serving you again!