Auto Haus of Yorktown

Awesome experience Chris Bryant at the Yorktown branch was amazing, he answered every text every question. Found me the perfect car exactly what I was looking and for what I wanted to spend. Went out of his way to bring a car from Williamsburg to Yorktown for me to test drive. I would highly recommend the dealership and sales person. Everyone was nice thoughtful prompt. Best experience I've ever had...

Dale has helped our extended family buy 5 cars over the years, and we go out of our way to continue working with him and his team. They are professional in their manner, fair in their pricing, and transparent throughout. We trust AutoHaus completely and enjoy the experience every time!

My salesman, Travis Carter, was a pleasure to work with. He was pleasant, knowledge and addressed my questions honestly. He is at the Williamsburg, Va location. He made my purchase experience easy.

The staff at Auto Haus was incredible at helping me to find the car I was looking for. They had a 2002 Boxster S that I was looking at but it had relatively high milage. I got lucky that they received a substantially lower milage 2000 Boxster S as a trade-in a few days after I contacted them about the 2002. I went to take a look at the 2000 Boxster S before they even had it listed for sale and ending up driving it home that day. They were able to hook me up with a very competitive interest rate and put me behind the wheel of a car of my dreams. The only way I'd be happier is if I had 996 money instead of 986 money :)

After a year of research, I was able to locate my vehicle at Auto Haus. They specialize in German cars, and have their own repair / maintenance centers. Brandon Carpenter and his manager Austin made the process painless. No overpriced haggling, Diana is a financial expert, she reviewed multiple warranty options. Everyone was very pleasant during each interaction. My husband is ready to go back and purchase another Mercedes!! I will be a forever customer.

Purchased a seven series in January and did not run the air conditioner until it got hot. The air-conditioner never worked and when I took it in they wanted to charge me over $3000 to repair. This is the second time the service department has let me down. Auto Haus no longer has the integrity nor the customer service orientation they used to have years ago. Plenty of places to purchase a BMW and get a lot better service. This will be the last time I deal with them. Even the owner of the company would not take liability for their portion of selling a vehicle that did not operate properly despite them claiming to do a big inspection of it prior to selling it.

Purchased a seven series in January and did not run the air conditioner until it got hot. The air-conditioner never worked and when I took it in they wanted to charge me over $3000 to repair. This is the second time the service department has let me down. Auto Haus no longer has the integrity nor the customer service orientation they used to have years ago. Plenty of places to purchase a BMW and get a lot better service. This will be the last time I deal with them. Even the owner of the company would not take liability for their portion of selling a vehicle that did not operate properly despite them claiming to do a big inspection of it prior to selling it.

Brandon Carpenter is an excellent young salesperson to work with. Goes the extra mile to assist you. He did all of this while on crutches.

This dealer exceeded our expectations. Rob Cox was our sales advisor and took care of us every step of the way. He was attentive but not pushy and he listened carefully to our questions so that he could supply the correct answers. Austin, the Sales Manager, also showed us a vehicle that wasn’t on the lot yet but it perfectly fit our needs and was the one we bought. Vince in financing led us through the purchase process and explained all the options available to us. All in all, a very pleasant buying experience.

Rory and Dale were great to deal with. The whole experience was exceptional. I've purchased many vehicles from mang dealers, and they bar far were the best.