Auto Haus of Yorktown

I purchased a car and Chase immediately called me back, even when I didn’t leave a message when I was considering buying, but after the sale I’ve called him several times and have not received one call back. I’ve even asked Dave if he was there that week to give him, and ultimately this dealership, the benefit of the doubt, and I was told yes, he’s in a meeting with Austin, the general manager. Avoid this dealership. They only care about selling you a car. I’m amazed that I didn’t get a call back to even see why I was calling after several voicemails! What a horrible way of doing business. To make matters worst, Chase is the sales manager there so this approach must be pattern and practice. Doubting the sale, I even told him that I went to this dealership as opposed to others because they had pretty high reviews. Don’t let that fool you though. They just want to sell you a car but don’t understand the sell continues after that event apparently.

Have been using AutoHaus for Mercedes I have owned. Have found their work top notch, their pricing fair and competitive, and their ability to track down and remedy issues very precise. Recently purchased a new used Mercedes from them and the attentiveness by both Brian Jagoda and Vincent Frazier was exceptional. Pricing was competitive and actually somewhat below asking prices for competitive models elsewhere. Any issues were addressed immediately. Brought car home and late afternoon tried starting it. Battery was dead. A tech was dispatched to my house at around closing time to replace the battery w/o charge. Good service.

Was not approved for financing. Did not purchase from this dealership. The next few days, I found and purchased from another dealership in Florida. Smart Car delivered Sunday

Great experience. Damian was wonderful to work with, as was the financing piece. They communicated well and did what they could to make the deal happen. I will definitely be back.

Great dealership and smooth easy experience! Would go back here again to purchase another car.

Great place to do business. I went there to service my BMW and the experience was unparalleled.

I had a great experience buying a beautiful car from Auto Haus! Nicolas Campbell was very professional and knowledgeable. He was so patient and answered all of my many questions! I will continue to go to Auto Haus for Purchases and Service.

Nicolas Campbell represented Auto Haus very well. Very informative and professional, and helped us find the exact vehicle we was looking for. Thank you!

Fantastic experience. I worked with Ken Petty and Chase. Seamless, quick, thorough and professional process from the minute I walked on the lot. I will be back.

Awesome experience! I drove from Salem to Yorktown to purchase a ‘15 Audi. (Saved thousands) Ken and Melissa was pleasant to deal with, very helpful.