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Competition Subaru of Smithtown

(655 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award

Reviews

(655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Competition Subaru of Smithtown from DealerRater.

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fancyggnancy@gmail.com

Sean was a Great sales associate. Incredible amount of patient, great sense of humor. He made my first new car buying experience smooth and no pressure at all! I would recommend Sean to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lilia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Competition Subaru of Smithtown

Be careful once you get to finance. Read contract...

Be careful once you get to finance. Read contract carefully....not looking to get you the best deal. The numbers were higher than promised! Buyer beware

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Please reach out to us at (631) 361-4500 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Best regards, Chris Pompeo General Sales Manager

Melissa Lupi-Torres

Sean Miller was very helpful and accommodating with me as I test drove a few cars. I liked the portfolio a lot his personal life. Very touching.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Melissa, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Subaru Forester Sport

Our Subaru salesman Joe Giampietro was the best. Very helpful, no stress he made the buying process a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stacy, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

2020 Subaru Legacy lease

My sales rep, Sean Miller, made me feel comfortable being at the dealership and taking a test drive of a vehicle during the Covid-19 pandemic. He was very helpful in explaining options available to me. When I picked up the car, he was very helpful in explaining how to operate the multitude of features in the car without rushing and assured me I could always call or stop by if I had any questions. Nice to feel someone has your back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lyn Leo, we are very happy to have provided you with such a positive experience!

new lease

I came back because Joe G is wonderful to deal with. He's easygoing, he responds to my concerns within a reasonable amount of time, and seems to get me the best deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Competition Subaru of Smithtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Joe was great! He is so helpful and knowledgeable. Always...

Joe was great! He is so helpful and knowledgeable. Always reachable and returns calls promptly answers any question. Very helpful and considerate especially during the cOvid crisis as well. Took the time to set up car systems with us and show us how to work them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. We hope to be of service to you again! Take care!

Sean Miller was very patient and informative.

The buying process with Sean Miller was easy and smooth. No sales pressure at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carol, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

jc41863@gmail.com

Sean Miller was very polite. Never experience a great salesperson like Sean Miller. He was very patient with us did not rush us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Busy but ready to help. Felt important from the moment I...

Busy but ready to help. Felt important from the moment I walked in. No pressure to buy. Salesperson knowledgeable and personable, not pushy or arrogant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Competition Subaru of Smithtown!