Krug Auto Sales

Call better business Bureau or Ohio State attorney generals office before buying a car at this place. In my opinion, they are dishonest and hide the real condition of the car .

The Krug family takes little pride in their small, claustrophobic, dingy Col. Glenn "sales office" and even less in the cars they sell. I asked them to hold a car for a matter of hours and offered $250.00 in good faith money which was non-refundable. I knew this going into it, but I was giving Krug the benefit of the doubt. My mistake. They priced a 2011 Chevy Malibu in the 'good' to 'excellent' used car Kelly Blue Book range. The vehicle was neither good nor excellent. From the get-go, the battery was dead and the wipers were bad. Minor issues, yes, but steps which are inexpensive ones that show a car business cares about its cars and its customers. Yet Krug didn't take them even knowing I was coming out to look at the car. One look under the hood revealed more neglect. The battery connector and cables had significantly corroded. Then the test drive. The vehicle nearly stalled when rolling to a gentle stop (this happened repeatedly) and the front right tire shook and vibrated alarmingly when braking at high speeds. Honestly, I felt as if my daughter and I wouldn't even make it safely back to the dealership. When Daniel Krug was informed of the issues, he became visibly anxious. Earlier that day, he tried to offer me a warranty on the vehicle and I declined saying that I'd handle any issues that might crop up. Daniel now said that in essence the car was as-is but shouldn't have been a problem for me because I was willing to decline the warranty earlier that day meaning I should be willing to not only pay their asking price but also I should be willing to pay money on top of that to make the $7,000.00 priced car drivable and road safe. Excuse me, but if I'm going to pay that kind of money for a car it should be at the very least safe to drive. At that point, Daniel was in full cheap used car salesman mode and he wasn't even any good at it. I knew he was trying to sell me a lemon and I think he did too but he probably thought he had me locked in because of the $250.00. He thought wrong. As I began to ask about the deposit the words had barely left my mouth and he anxiously reminded me that it was non refundable. It was then I thanked him for his time, shook his hand, and returned the Malibu key. The kicker is, the reason I'm looking for a new car is because mine was totaled in an accident 3 days prior (A fact Daniel was aware of.). So not only am I missing work, not only does my wife need medical attention, but now I'm short $250.00 because a money hungry sleaze bag tried and failed to sell me a Krappy Krug Kar. Still, I dodged a bullet so I think losing $250.00 was worth it.

My husband and I spent all day going to other dealers and couldn't find anyone willing to work with us. Jeff was our salesman and he was wonderful and patient while we test drove many vehicles. When we finally found the one, Ann took great care of us getting all of the paperwork done. The prices were far less than any of the other lots we had been to, and the inventory and quality of vehicles were great! Definitely recommend! and will be back the next time we are in need of another vehicle.

Was looking for a gas saver and around $3000. They had several to choose from and I got a car that’s been great for the last year!

Have bought several cars here and every time it’s been a great experience. I won’t shop anywhere else. They have lots of cars and an on site mechanic.

Bought my first car from here about 8 months ago and its been great. Though its a cheap beater, its been reliable, and has not let me down! They even helped repair the brakes last month for a very reasonable price! Highly recommend.

i was looking for a decent used car for my daughter. they had several in my price range. we were able to get repairs agreed on and completed before delivery. great bunch to work with

I have purchased several cars from this car lot. Anytime there has been a problem with a vehicle, they have been quick to fix it. Highly recommend this place!

I have bought several cars from Krug Auto over the last 18 years & never had any problems. Always great customer service!! I would highly recommend them!

Recently purchased my 2005 mustang, couldn't ask for a better over all buying experience. Our salesman Craig was super friendly, and couldn't have been more helpful. I will definitely recommend Krug Auto Sales to anyone I know looking to purchase a vehicle.