Reviews
Write a reviewService on my car
I can Stacey and Ashley and they helped me get my car in to get fixed.. and they do let me know how things are going.
Service on my car
I can Stacey and Ashley and they helped me get my car in to get fixed.. and they do let me know how things are going.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Explorer
Lann and his staff went above and beyond with our latest purchase. We were undecided on which SUV we might be interested in, and Bill listened to our thoughts and steered us in the right direction. Lann got us a good deal on our new Explorer and everyone was helpful and friendly. We have several Ford dealers a lot closer to where we live, but we appreciate the continued pleasant experience with everyone at Northeast Ford. They make it worth the drive.
New Explorer
Lann and his staff went above and beyond with our latest purchase. We were undecided on which SUV we might be interested in, and Bill listened to our thoughts and steered us in the right direction. Lann got us a good deal on our new Explorer and everyone was helpful and friendly. We have several Ford dealers a lot closer to where we live, but we appreciate the continued pleasant experience with everyone at Northeast Ford. They make it worth the drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edge ST
Extremely friendly, took their time and came up with all prices so I could compare what fit my budget
Edge ST
Extremely friendly, took their time and came up with all prices so I could compare what fit my budget
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F 350 Service
We took our F 350 Superduty in for a NYS inspection and an oil change. John, our adviser in service pointed out we were due for fuel filter changes. So making sure the truck is properly maintained, we opted for the filter changes also. Because we were caught off guard on the filter change charges John cut us a little break on the price. We truly appreciated that. Once again, we were not disappointed with the service at Northeast Ford.
F 350 Service
We took our F 350 Superduty in for a NYS inspection and an oil change. John, our adviser in service pointed out we were due for fuel filter changes. So making sure the truck is properly maintained, we opted for the filter changes also. Because we were caught off guard on the filter change charges John cut us a little break on the price. We truly appreciated that. Once again, we were not disappointed with the service at Northeast Ford.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Debra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Happy with Service
Service team is outstanding. Very professional and friendly. Service manager, Seth, was with me every step from explaining the problem to receipt of my F150. Paul, the service technician, has to be the best I have ever encountered. He definitely cares about the quality of work and the customer. Thanks to the whole team.
Happy with Service
Service team is outstanding. Very professional and friendly. Service manager, Seth, was with me every step from explaining the problem to receipt of my F150. Paul, the service technician, has to be the best I have ever encountered. He definitely cares about the quality of work and the customer. Thanks to the whole team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Northeast Ford
Fast service, great interaction with service people, they keep you updated
Northeast Ford
Fast service, great interaction with service people, they keep you updated
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeffrey, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Julio
My car service was good,I was in time for the apointment
Julio
My car service was good,I was in time for the apointment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Northeast Ford purchase of 2022 Bronco
All members of the team were very helpful during this long process from order to delivery. Derek and Christopher handled the communication and sale extremely well. Sam, as always, was very efficient with the paperwork. Lan, the owner is friendly as he has been for the entire time I ve known him. Even Nolan stepped in for some computer help
Northeast Ford purchase of 2022 Bronco
All members of the team were very helpful during this long process from order to delivery. Derek and Christopher handled the communication and sale extremely well. Sam, as always, was very efficient with the paperwork. Lan, the owner is friendly as he has been for the entire time I ve known him. Even Nolan stepped in for some computer help
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Do not buy a trade in.
Bought a car from them last year. This year the car needs about 8k Worth of work. Was sold a lemon and they could care less.
Do not buy a trade in.
Bought a car from them last year. This year the car needs about 8k Worth of work. Was sold a lemon and they could care less.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chris, thank you for sharing this recent experience with us. Please give us a call at (518) 789-4477 and we will do our best to make this better. We hope to hear from you soon.
Car owner
My appointment was for 10:30 and my car was not taken in until 11:40, I waited from 10:30 to 4:00, my service light is still on, now the stop and go does not work again since I bought the car, I had to buy a new engine, buy a new battery, now I had to have a new oxygen sensor installed and the others are failing, I found out the sensors only last up to 100,000 miles. I was told I should have not bought the car I am not happy at all with Nort East Ford
Car owner
My appointment was for 10:30 and my car was not taken in until 11:40, I waited from 10:30 to 4:00, my service light is still on, now the stop and go does not work again since I bought the car, I had to buy a new engine, buy a new battery, now I had to have a new oxygen sensor installed and the others are failing, I found out the sensors only last up to 100,000 miles. I was told I should have not bought the car I am not happy at all with Nort East Ford
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase