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Honda of the Desert

(1,150 reviews)

Reviews

(1,150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of the Desert from DealerRater.

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Scheduled at last minute due to breakdown on the freeway.

Scheduled at last minute due to breakdown on the freeway. Able to get in quickly. Service was performed in acceptable amount of time and video was helpful. Cost was also acceptable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brandon was very pleasant to work on purchasing Honda

Brandon was very pleasant to work on purchasing Honda HRV. Thank you for helping us with our purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I took my to get the tier rods replaced and they

I took my to get the tier rods replaced and they explained very clear to job they performed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

pleasant and fast they were pleasant and addressed my

pleasant and fast they were pleasant and addressed my concerns quickly and efficiently they were good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sergio had my car in and out of the shop for an oil

Sergio had my car in and out of the shop for an oil change, tire rotation, filter checks, and top offs in under an hour. I truly appreciate the timely response and wonderful service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good service, very nice attitude, I’m always do

Very good service, very nice attitude, I’m always do service in Honda of the desert.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They failed to back up warrantee on my pre-owned Accord,

They failed to back up warrantee on my pre-owned Accord, which turned out to have serious flaws in paint at two locations on the car. After being a loyal Honda owner for four cars since 1991, I switched to a new Ford this year.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Gil Ruttenberg, General Manager - gilr@honda111.com

When I go to HOD I am treated very well, excellent

When I go to HOD I am treated very well, excellent service, Edwin and Martin are the best!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great work, very helpful in giving me a ride to the

Great work, very helpful in giving me a ride to the dentist and picking me up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff was resourceful and helpful.

The staff was resourceful and helpful. Edwin was the best in having the installation of a new battery in my Honda HR-C in record time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.