Reviews
Scheduled at last minute due to breakdown on the freeway.
Scheduled at last minute due to breakdown on the freeway. Able to get in quickly. Service was performed in acceptable amount of time and video was helpful. Cost was also acceptable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Brandon was very pleasant to work on purchasing Honda
Brandon was very pleasant to work on purchasing Honda HRV. Thank you for helping us with our purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I took my to get the tier rods replaced and they
I took my to get the tier rods replaced and they explained very clear to job they performed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
pleasant and fast they were pleasant and addressed my
pleasant and fast they were pleasant and addressed my concerns quickly and efficiently they were good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sergio had my car in and out of the shop for an oil
Sergio had my car in and out of the shop for an oil change, tire rotation, filter checks, and top offs in under an hour. I truly appreciate the timely response and wonderful service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service, very nice attitude, I’m always do
Very good service, very nice attitude, I’m always do service in Honda of the desert.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They failed to back up warrantee on my pre-owned Accord,
They failed to back up warrantee on my pre-owned Accord, which turned out to have serious flaws in paint at two locations on the car. After being a loyal Honda owner for four cars since 1991, I switched to a new Ford this year.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Gil Ruttenberg, General Manager - gilr@honda111.com
When I go to HOD I am treated very well, excellent
When I go to HOD I am treated very well, excellent service, Edwin and Martin are the best!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great work, very helpful in giving me a ride to the
Great work, very helpful in giving me a ride to the dentist and picking me up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The staff was resourceful and helpful.
The staff was resourceful and helpful. Edwin was the best in having the installation of a new battery in my Honda HR-C in record time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
