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Car Town

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lied about it being wrecked.

Lied about it being wrecked. Be careful on what you’re buy. Hope they don’t sell another one ever.

Lied about it being wrecked.

Lied about it being wrecked. Be careful on what you’re buy. Hope they don’t sell another one ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Always look here first.

I have bought 1 or 2 cars in Monroe from these guys. Even when I am looking and don't buy they are always good and helpful. Also all my warranties have been in writing. I never take someone's word when it's my money.

Always look here first.

I have bought 1 or 2 cars in Monroe from these guys. Even when I am looking and don't buy they are always good and helpful. Also all my warranties have been in writing. I never take someone's word when it's my money.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I will never buy another car from here again

After 6 months the engine broke down Deno lied about a car warranty that didn't exist I have bought 2 cars from here in my lifetime I am done doing business with them

I will never buy another car from here again

After 6 months the engine broke down Deno lied about a car warranty that didn't exist I have bought 2 cars from here in my lifetime I am done doing business with them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good guys to work with

Didn?t have a chance to purchase a vehicle from them as the car I was shopping for wasn?t on the lot, but everyone I spoke to was very polite and helpful.

Good guys to work with

Didn?t have a chance to purchase a vehicle from them as the car I was shopping for wasn?t on the lot, but everyone I spoke to was very polite and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the kind words John. We hope to be able finish this sale one day!!!

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Very nice

I like this car lot. Found everything I was looking for. I have purchased a car from here before. And I would recommend this lot to everyone.

Very nice

I like this car lot. Found everything I was looking for. I have purchased a car from here before. And I would recommend this lot to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the kind words Shemikah. We hope you love your new ride!!!

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The Best

I have been a Car town Customer for years. I bought my first car here and now i'm buying my sons first car here. You will not find a better dealership in town.

The Best

I have been a Car town Customer for years. I bought my first car here and now i'm buying my sons first car here. You will not find a better dealership in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business Coty. We look forward to serving you the best quality used cars for years to come.

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Top of the line service from these guys!!!

From start to finish they took care of me and my family!!! Thank you guys so much!!!

Top of the line service from these guys!!!

From start to finish they took care of me and my family!!! Thank you guys so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best experience hands downs from a car dealer.

From start to finish these guys did their job. Will come back again and again.

The best experience hands downs from a car dealer.

From start to finish these guys did their job. Will come back again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Monroe

Sales reps are very rude and didn't seem to care about their customers at all

Monroe

Sales reps are very rude and didn't seem to care about their customers at all

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We care very much about what customers experiance at our dealership. We always try to provide the best service to our customers that we can. If you could send me an email cartownmonroe@yahoo.com I can defiantly look into this problem. Being as this is the holidays we are also short staffed. Thank you and we look forward to hearing from you ASAP.

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Great dealership with great salesman.

My car shopping experience was excellent overall!! All of the guys were nice and very helpful! I got the car I wanted and it was very nice and I am enjoying it. No problems out of my car at all and there was no pressure on me to buy. Buy from Cartown and you will be satisfied.

Great dealership with great salesman.

My car shopping experience was excellent overall!! All of the guys were nice and very helpful! I got the car I wanted and it was very nice and I am enjoying it. No problems out of my car at all and there was no pressure on me to buy. Buy from Cartown and you will be satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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