Eastern Shore Toyota

Completely satisfied with service results. I always enjoy Eastern Shore Toyota's comfortable and relaxing customer lounge while waiting for service to be completed.

Our experience with Elimar Rosenbohm was wonderful. He was knowledgable, professional and courteous throughout the entire buying experience. We have purchased dozens of new cars, and Elimar was by far the easiest sales person we have dealt with. His manager Kevin was fantastic as well. We have both been in management positions, and learned a long time ago that a manager is only as good as the people he manages. Kevin and Elimar are a shining example of excellency!

My wife and I love our Sienna van. It had around 42,000 miles on it and was in need of tires. I was dreading the process pricing tires all over the Internet trying to make a decision. I brought the van in for regular maintenance service and Billy West made the process so easy. I got the factory recommended tires at an excellent price. I live in West Mobile and have been coming to Eastern Shore Toyota for around 8 years now the sales and service are some of the best I've ever experienced. Thank you

My most recent visit to Eastern Shore was for a new set of tires for my Highlander and to have it serviced. It was early in the a.m. and a line had formed for the service lane. Rather than have me wait outside, a service writer came outside the building to register me and to get my services started. Mid-way through, I was personally contacted by the same service writer who gave me a progress update. Once again, Eastern showed their dedication to good customer service. Kudos to you!

Came in for a routine oil change and a free car wash while we were at it. The waiting area was very clean and the seating area was very comfortable. Enjoyed the coffee and sandwich bar which were fairly priced. Bathroom was very clean as well. We did not make a scheduled appointment so our wait was approximately 45 minutes. Took that time to shop at SAM's club that was located next door. The staff was very friendly and this dealership definitely sets the bar for others to follow. Personally I have never had bad service at this dealership. Knock on wood. :-)

Jerel was excellent! He was patient and understanding! He definitely made the process smooth and easy going! I would definitely recommend Eastern Shore Toyota!

Hubby gave me a surprised present .....came to the dealership and discuss with Mr. Joshua about the brand new vehicle i really loved.....the whole team works and help us closed the deal...guess what??? after few hours, i got my key and finally drove me a brand new car......everybody is amazing !!! Thank you Mr. Bruce ( sales GM ) Ms. Reyhan ( Finance Business Manager ) Mr. Joshua Pruitt ( Sales rep..) Ms. Wendy and Ms. Loretta for taking care of the paper works.....I got my vehicle Thursday and finally took care of my Tag Tuesday....now i am so confident driving my Brand new Rav 4........Thanks a bunch Eastern shore Toyota team !!!!!!!

I brought my car to the dealer for a basic 15,000 mile service. They told me it was not time for my car to be serviced. The car was purchased at this dealership. This car was serviced for the first and only time at 5000 miles and the odometer was sitting on 15,000. So when you pull up to the service department and the Service Advisor tells you it is not time for your car to be serviced, you wonder how they have the job they have. I wouldn't advise anyone to purchase a car at this dealership. The service department is incompetent.

We could not be happier. The vehicle was immaculate, both inside and out. The staff went above and beyond to make our buying experience a success. The dealership was clean, friendly and inviting. The website was bright, user-friendly, and informative. Our only regret is that we live three hours away and can not easily take advantage of their after-purchase services. Thank you Eastern Shore Toyota for an enjoyable, no-hassle experience!

We could not be happier. The vehicle was immaculate, both inside and out. The staff went above and beyond to make our buying experience a success. The dealership was clean, friendly and inviting. The website was bright, user-friendly, and informative. Our only regret is that we live three hours away and can not easily take advantage of their after-purchase services. Thank you Eastern Shore Toyota for an enjoyable, no-hassle experience!