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Eastern Shore Toyota

(620 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 11:00am–6:00pm Closed

Reviews

(620 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eastern Shore Toyota from DealerRater.

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Seana jones - Fantastic Seervice

My wife and I worked with Seana to complete the purchase of a 2018 4Runner Limited.. Seana is without question the very best Sales Ambassador we have ever worked with in the purchase of a vehicle. We also met briefly with Kennard Grayson and found him to be genuinely interested in getting to know us and assisted us with our successful conclusion of the purchase. Seana's product knowledge, professionalism and desire to help us complete our purchase is without equal. Such a pleasant experience, in what can sometimes be a stressful event, made our visit "One to Remember"! Thank you, Seana! Curt Sobol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Excellent First class from drop off to pickup Highly recommend Eastern Shore Toyota's excellent service. My service representative, Justin Stanton, was knowledgeable, helpful, and got the job done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great working with Willis Barnes.

Willis was very helpful and patient. A pleasure working with. Had the two vehicles we were interested in pulled out and ready for us when we arrived. Showed us the options and the pluses on the vehicles. Great working with him. Will definitely come back when we need a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A+ Salesman

Great to work with. Wife is very indecisive and he showed her numerous cars. Very patient and was extreamly kind and thorough. Will work with again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

Willis worked hard to find the vehicle the entire family could agree on and at a great price. He was knowledgeable, honest and friendly. Not only is Toyota one of my favorite vehicles based on quality, safety, reliability and comfort, but buying our new Camry at EST was one of the best car buying experiences I've had. My only regret is that I spent too much time at other dealerships trying to shop around, when none of them could compete with the experience we had at Eastern Shore Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The Best Dealership around!!!

I want to say thank you to my salesman Mike again, him and the manager worked until they got me a awesome deal. They all was friendly people and I would highly recommend Toyota certified dealer ship to anyone who is in the need of a car. I know now where to come when I need another vehicle. Thank you Toyota, your the best!!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The Best Toyota Dealership Around

I just purchased my second Toyota from EST. Brandon was my salesman. Very knowledgeable on the C-HR , very friendly and worked with me on a deal. Very happy with my new C-HR. The service department is awesome too. My next Toyota will be from Eastern Shore. I highly recommend Eastern Shore Toyota for the friendliest people, best deal and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!!!

Great service.....Zach was the best !!! He sold me completely on the Corolla I bought. We will buy from Eastern Shores Toyota again!!! Thanks, for a super experience....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing

Very helpful and easy to work with great people. Love my new rav4. I have spread the word. Will do business with them again. Great job eastern shore

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went to look at used cars and left with a NEW car!

We went to go look at used cars and ended up leaving with a new car. We knew that we were going to be upside down with our trade in, but with their help and Toyota's incentives, we were able to get an affordable deal on a new car. We would also highly recommend our salesman, Brandon Farmer, he has a great personality and was very knowledgeable and patient to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.