Reviews
Seana jones - Fantastic Seervice
My wife and I worked with Seana to complete the purchase of a 2018 4Runner Limited.. Seana is without question the very best Sales Ambassador we have ever worked with in the purchase of a vehicle. We also met briefly with Kennard Grayson and found him to be genuinely interested in getting to know us and assisted us with our successful conclusion of the purchase. Seana's product knowledge, professionalism and desire to help us complete our purchase is without equal. Such a pleasant experience, in what can sometimes be a stressful event, made our visit "One to Remember"! Thank you, Seana! Curt Sobol
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Excellent First class from drop off to pickup Highly recommend Eastern Shore Toyota's excellent service. My service representative, Justin Stanton, was knowledgeable, helpful, and got the job done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great working with Willis Barnes.
Willis was very helpful and patient. A pleasure working with. Had the two vehicles we were interested in pulled out and ready for us when we arrived. Showed us the options and the pluses on the vehicles. Great working with him. Will definitely come back when we need a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A+ Salesman
Great to work with. Wife is very indecisive and he showed her numerous cars. Very patient and was extreamly kind and thorough. Will work with again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Willis worked hard to find the vehicle the entire family could agree on and at a great price. He was knowledgeable, honest and friendly. Not only is Toyota one of my favorite vehicles based on quality, safety, reliability and comfort, but buying our new Camry at EST was one of the best car buying experiences I've had. My only regret is that I spent too much time at other dealerships trying to shop around, when none of them could compete with the experience we had at Eastern Shore Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best Dealership around!!!
I want to say thank you to my salesman Mike again, him and the manager worked until they got me a awesome deal. They all was friendly people and I would highly recommend Toyota certified dealer ship to anyone who is in the need of a car. I know now where to come when I need another vehicle. Thank you Toyota, your the best!!!!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Best Toyota Dealership Around
I just purchased my second Toyota from EST. Brandon was my salesman. Very knowledgeable on the C-HR , very friendly and worked with me on a deal. Very happy with my new C-HR. The service department is awesome too. My next Toyota will be from Eastern Shore. I highly recommend Eastern Shore Toyota for the friendliest people, best deal and great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!!!
Great service.....Zach was the best !!! He sold me completely on the Corolla I bought. We will buy from Eastern Shores Toyota again!!! Thanks, for a super experience....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing
Very helpful and easy to work with great people. Love my new rav4. I have spread the word. Will do business with them again. Great job eastern shore
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went to look at used cars and left with a NEW car!
We went to go look at used cars and ended up leaving with a new car. We knew that we were going to be upside down with our trade in, but with their help and Toyota's incentives, we were able to get an affordable deal on a new car. We would also highly recommend our salesman, Brandon Farmer, he has a great personality and was very knowledgeable and patient to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car