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Automax of Ocala

(4,481 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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AUTOMAX takes care of you

Customer service is always great at AUTOMAX! Richard and the GM went above and beyond to fix an issue with a car we purchased. Thanks again! You guys are awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review! Hope you are enjoying that new car!

Wonderful car buying experience every time!

I recently just purchased my second vehicle from Automax Ocala. I told them what I was looking for and they spent several hours comparing everything they had and every vehicle I had a question about. Ryan Frazier, Daniel Collins, Joe Fulner and David Goldburg are all wonderful honest people that made me feel very comfortable, informed, and taken care of through this car buying process. I will return to Automax Ocala every time I am looking for a new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kelsey Thank you for the review!

What a great place to buy a car!!

I honestly had a stress-free experience here buying my used vehicle. Ryan was my sales person and Cecil was helpful in helping me purchase this car at Auto Max. The sales people here don't work on a commission, so I felt it was about what I wanted. Really am glad I came here to find exactly what I wanted at a fair price also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nancy, Thank you for telling us about your experience!

Couldn't be happier

We were not happy about the process of finding the right car since we had just completed the closing of our new home. From the moment we arrived at Aotomax Mike McKinney did everything to help a very difficult customer. Half way through our search I was at ease and confident that we would find the right car for us and we did. Mike is an exceptional salesperson who exceeded our expectations. Thank you Mike we will see you again soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maritza, Thank you for telling us about your experience with us. Enjoy your new car and house!

We'll be back...

We recently moved to Florida and closed on a house. We were not looking forward to the process of finding the right car. Upon arriving at carmax Mike McKinney met us at the gate and did not leave us until we had all our i's dotted and t's crossed. We made a better deal than expected and will definitley be returning for our second car. I would recommend carmax and especially Mikes help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review!

Wonderful experience!!

My husband can't stand going to car dealerships and we have dealt with plenty that the salesman are just soooo pushy! Well we just went in to look me see what I wanted exactly and Santiago listened to what we wanted and didn't try to change our mind or push us to buying something we didn't want or couldn't afford. So my husband actually said I will definitely be back there, that was the best experience I've had buying a car! I was so glad he was happy because he was buying the car for me! Will recommend them to anyone I know!! Ps- the car drives magnificent and I love it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amanda Thank you for telling us about your experience here with us!

Dan Gallagher was a pure pleasure to work with.

Dan Gallagher was courteous and professional. Just hope the car works as well as he did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert We are happy to hear about your experience with Dan and thank you for taking the time to leave us the review. Enjoy your new car!

Review for Dan Gallagher

Dan Gallagher went above and beyond in helping me find the right vehicle for what I could afford. I would recommend him to anyone interested in find a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Donna, Thank you for letting know Dan did a great job and gave you a great experience with us. Enjoy your new car!

Awesome service!!

What an above and Beyond customer service experience with salesman Andrew Talsky. Was undecided on which make of truck I wanted so Andrew took time with me to test drive several models, and was very knowledgeable about the features of each manufacturer. Great experience with management also, will buy vehicles here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

JR thank you for letting us know how your experience went with Andrew! Enjoy your new truck!

Jacob Armstrong

Jacob was very patient, professional and greeted us as soon as we arrived. Never did I feel pressured to buy or settle for something I truly didn't want. We did leave with a very nice car with a better deal than I was offered at another dealership for a similiar car with less features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tyra, Thank you for the review. We are happy to hear that Jacob did a great job! Enjoy that new car.