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Bobb Automotive Pre-Owned Superstore

(85 reviews)

Reviews

(85 reviews)

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AWESOME SALES ASSOCIATE. DALE!!!

I just want to tell EVERYONE! How appreciative I am to a particular SALES ASSOCIATE...HIS NAME IS DALE with BOBB SAYS YES LOCATED IN COLUMBUS OHIO! I was LUCKY enough to get him.on the phone when I was DESPERATELY TRYING to plate MY vehicle...My Temporary tags Were EXPIRING THE VERY DAY I SPOKE WITH HIM!! We never met..but he STAYED WITH ME THROUGH THE WHOLE ORDEAL! THE BEST SERVICE I HAVE EVER RECEIVED..THAT'S WHAT SUPERIOR MANAGERS ARE MADE OF ! RESILIENCE.,PATIENCE., GENUINE CONCERN FOR HIS CUSTOMERS! I am. THANKSO HAPPY!! THANK YOU SO MUCH DALE!! PEOPLE WHEN YOU VISIT BOBB SAYS YES IN COLUMBUS OHIO WEST BROAD ASK FOR DALE!!!!! HAPPY HOLIDAYS...SINCERELY ALESIA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This place is awesome!

Dale and the whole team was very helpful and worked with me like no one else would. I deeply appreciate all their hard work and recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

The sales man was really nice and very easy to talk to i would recomend any body to buy a car from you good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My best auto purchasing experience ever!

Fast service and very friendly personnel. They make car buying a pleasurable experience. I will definitely recommend you to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service professional business people

You got the deal done and the people are professionals they know how to handle the loan process so if you have poor credit or any kind of credit problem nine times out of ten they can solve the problem for you and put you in an excellent vehicle they have plenty to choose from Dodge Truck new and used so if I were you I would go to Bob said yes automotive I did got a great deal to my Cadillac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Friendly customer service and hard working motivated employees. They made my car buying experience very simple and easy to complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Ford Focus

I told a friend that I needed to buy a newer car. She said go see Dale at Bobb Automotive. He sold me a nice car. So I came in to the dealership with my friend Ethel and I left in a beautiful silver Ford Focus. My salesman Dale, took the time to look the car over with me, He even checked the tires for me because I told him I was on a fixed income and it would be hard to afford new tires soon after my purchase. I picked out a very nice car, he explained the financing to me and was easy to deal with. I love my Focus. It was nice to meet a salesperson who really seams to care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good customer service

Dale J. Kontul was my sales person. He made the experience very comfortable. He contacted me promptly after I used a tool on their website to see what my trade in was worth. I was very upfront with him that I was rebuilding my credit. I was a little upset and not looking forward to a car payment again after not having one for close to six years. Dale picked out a car for me to look at and I was very happy with his choice. The car was very nice, low mileage and even though it was loaded with extras the rate they got me was definitely in an affordable range. Customer service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

The service writer was most helpful, professional and sensitive to my situation. He walked me through the process and made me feel comfortable with necessary decisions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service at it's finest

What I liked about my experience was Steve Barnhart. I've worked with Steve a few times over the years and he's always been great. A nice, funny, all around good guy. The reason why I gave my score a 4 instead of 5 was because when I got home I noticed a nice sized dent in the passenger side fender. I didn't notice that at first. And the front bumper is banged up too. That's on me for not noticing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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